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Apprenticeship training providers

Last update 20.08.2021

Apprenticeship is a form of professional training that involves:

periods of school-based training to acquire specific knowledge related to trades/professions;
periods of practical on-the-job training in a business under the supervision of an employer (organised by a training institution under an apprenticeship contract) to acquire the key skills for a particular trade/profession.

Professionals who wish to train apprentices must first obtain approval to do so. They must file an application with either the Employers' Professional Chamber (Chambre professionnelle patronale) to which they belong, or the Ministry of Education, Childhood and Youth (MENEJ).

Each year, the professional chambers publish a list of institutions (hereafter training institutions) that are authorised to train apprentices.

For the purpose of entering into an apprenticeship contract, the training institution may be:

a legally established business;
a government administration department;
a public-sector establishment;
a foundation;
a non-profit association.

Obligations of the business

Businesses wishing to train apprentices must:

be established in Luxembourg and registered in the commercial, industrial, agricultural or craft sector;
have at least 3 years of professional experience in the profession concerned;
be legally registered with the Chamber of Skilled Trades and Crafts (Chambre des Métiers), in the profession they wish to provide training in;
appoint a mentor;
provide professional training in accordance with the practical on-the-job training programme drawn up by the relevant professional chambers and the government;
fulfil their obligations under the apprenticeship contract, as well as the legal provisions relating to employment and the protection of young workers;
have on their staff the required number of qualified trainers (holders of a CATP/DAP or a Master Craftsman's Certificate (Brevet de maîtrise) or an equivalent foreign diploma in the trade or a technically similar trade), and not exceed the maximum number of apprentices, as described below:
- 1 qualified trainer: 1 apprentice and 1 mentor;
- 2 to 4 qualified trainers: 2 apprentices and 1 mentor;
- 5 to 7 qualified trainers: 3 apprentices and 1 mentor;
- 8 to 10 qualified trainers: 4 apprentices and 1 mentor;
- 11 to 15 qualified trainers: 5 apprentices and 1 mentor;
- 16 to 20 qualified trainers: 6 apprentices and 1 mentor;
- 21 to 30 qualified trainers: 8 apprentices and 1 mentor;
- 31 to 50 qualified trainers: 10 apprentices and 2 mentors;
- 51 to 75 qualified trainers: 20 apprentices and 2 mentors;
- 76 to 100 qualified trainers: 25 apprentices and 2 mentors;
- for every 25 additional qualified trainers: 5 apprentices and 1 additional mentor.

Note that a branch office is considered to be an autonomous entity when calculating the maximum allowable number of apprentices.

If a mentor leaves the training institution, the institution must:

report the departure:
- to the relevant professional chamber or the Minister, whichever is applicable;
- within one month;
appoint a new mentor within 3 months of reporting the departure. Otherwise, the relevant Employers' Professional Chamber, or the Minister, whichever is applicable, with the agreement of the Chamber of Employees (Chambre professionnelle salariale), will rule on what follow-up action should be taken in relation to the current apprenticeship contract.

Appointment of mentors

Mentors are appointed by the training institution at the time of signing the apprenticeship contract.

A mentor may be:

the person in charge of the training institution (the employer); or
an employee of the training institution, who is at least 21 years old and can provide sufficient evidence of good repute.

They will be responsible for both the practical on-the-job training and the apprentice.

The employer-trainer or mentor must hold at least a vocational aptitude diploma (diplôme d’aptitude professionnelle - DAP) in the trade/profession for which the right to train was requested, or in a trade/profession deemed equivalent. Otherwise, they will be required to provide supporting documents recognised as equivalent, such as certificates issued by the competent authorities in other EU Member States.

The relevant professional chamber will organise at least a 3-day course for the mentor. The course:

is designed to provide the mentor with the skills and knowledge required to deliver training in line with the master programme, with appropriate didactic techniques;
is awarded with a certificate of competence.

The mentor is exempt from the course if they:

hold a Master Craftsman's Certificate (Brevet de maîtrise) or equivalent qualification;
have:
- extensive experience in the apprenticeship sector; or
- completed a teacher training course.

List of training institutions

The list of accredited training institutions is published every year:

by the relevant Employers' Professional Chambers or the Minister, whichever is applicable;
with the approval of the relevant Chamber of Employees.

The list may be updated at any time.

A copy of the list, along with any modifications, is forwarded to the Career Guidance (Service de l’orientation professionnelle) of the National Employment Agency (Agence pour le développement de l’emploi - ADEM), and to the relevant Chamber of Employees.

Financial support to promote apprenticeships

Training institutions are entitled to:

financial support to promote apprenticeship, provided they apply for it within the time limit;
reimbursement of the employer's share of the social security contributions on the apprenticeship allowance;
a one-off COVID-19 bonus.

Revocation of the right to train

The professional chamber that granted a training institution the right to train apprentices may revoke that right if:

the employer or mentor no longer satisfies the conditions as to their good repute;
the training institution is no longer in a position to:
- comply with the master programme;
- appoint a new mentor;
the attitude or general operation of the training institution is such that it would compromise the professional training it undertook to deliver;
the training institution fails to fulfil its obligations under the apprenticeship contract.

The training institution is notified of the decision to revoke the right to train, and a copy of the decision is forwarded to:

ADEM's Career Guidance Department;
the relevant Chamber of Employees.

Appeals

A negative response to an application for the right to train, or a decision to revoke the right to train, is an administrative decision that can be disputed through the usual channels of appeal (non-contentious appeal, or judicial appeal), provided that such appeals are lodged within the legal time limits.

Claims may also be filed with the Ombudsman.

Good to know

To promote training institutions' efforts in support of young people, the Chamber of Skilled Trades and Crafts has produced a sticker with the wording "Entreprise Formatrice" (Apprenticeship Training Company). The sticker identifies a training institution as a responsible partner in the professional training and education of young people.

Chamber of Skilled Trades and Crafts

Chamber of Skilled Trades and Crafts

Address:

2, Circuit de la Foire Internationale L-1016 Luxembourg Luxembourg
B.P. 1604

Phone:

(+352) 42 67 67 - 1

Fax:

(+352) 42 67 87

Email address:

contact@cdm.lu

Website:

http://www.cdm.lu/
Chamber of Skilled Trades and Crafts – Companies Exchange

Address:

2, Circuit de la Foire Internationale L-1347 Luxembourg Luxembourg
B.P. 1604 / L-1016

Phone:

(+352) 42 67 67 - 1

Fax:

(+352) 42 67 87

Email address:

bourse-entreprises@cdm.lu

Website:

http://www.cdm.lu
Master Craftsman's Certificate

Address:

Luxembourg

Phone:

(+352) 42 67 67 540

Fax:

(+352) 43 60 67

Email address:

brevet@cdm.lu
'Contact Entreprise' at the Chamber of Skilled Trades and Crafts - Luxembourg

Address:

2, Circuit de la foire internationale L-1347 Luxembourg-Kirchberg Luxembourg
B.P. 1604 / L-1016

Email address:

contact@cdm.lu

Website:

http://www.cdm.lu/
Enterprise Europe Network

Address:

2, Circuit de la foire internationale L-1347 Luxembourg-Kirchberg Luxembourg
B.P. 1604 / L-1016

Phone:

(+352 ) 42 67 67-366

Fax:

(+352) 42 67 87

Email address:

een@cdm.lu

Website:

http://www.enterprise-europe.lu/
Chamber of Skilled Trades and Crafts - SME packages

Address:

2, Circuit de la Foire Internationale L-1347 Luxembourg Luxembourg

Phone:

(+352) 42 67 67 - 305

Phone:

(+352) 42 67 67 - 306

Phone:

(+352) 42 67 67 - 307

Email address:

ehandwierk@cdm.lu

Website:

http://www.cdm.lu
eHandwierk services at the Chamber of Skilled Trades and Crafts

Address:

2, Circuit de la foire internationale L-1347 Luxembourg-Kirchberg Luxembourg
B.P. 1604 / L-1016

Phone:

(+352) 42 67 67 - 505

Email address:

ehandwierk@cdm.lu

Website:

https://www.cdm.lu/

2 of 7 bodies shown

Chamber of Commerce

Chamber of Commerce

Address:

Luxembourg
Chamber of Commerce

Address:

7, rue Alcide de Gasperi L-2981 Luxembourg Luxembourg

Phone:

(+352) 42 39 39-1

Fax:

(+ 352) 43 83 26

Email address:

chamcom@cc.lu

Website:

http://www.cc.lu/index.php?page=13

08.00 - 12.00 and 14.00 - 18.00
The Companies Exchange of the Chamber of Commerce

Address:

7, Alcide de Gasperi L-2981 Luxembourg Luxembourg

Phone:

(+352 ) 42 39 39-362

Fax:

(+352) 42 39 39-824

Email address:

business.exchange@cc.lu

Website:

http://www.cc.lu
Business Mentoring Programme

Address:

House of Startups, 9, rue du Laboratoire L-1911 Luxembourg Luxembourg

Phone:

(+352) 28 81 00 18

Email address:

rachel.gaessler@houseofentrepreneurship.lu

Website:

http://www.businessmentoring.lu

Coordinator: Rachel Gaessler
Enterprise Europe Network

Address:

7, rue Alcide de Gasperi L-2981 Luxembourg Luxembourg

Phone:

(+352 ) 42 39 39-333

Fax:

(+352) 43 83 26

Email address:

een@cc.lu

Website:

http://www.enterprise-europe.lu/
Anti-Crisis-Vaccine secretariat

Address:

L-2981 Luxembourg Luxembourg

Phone:

(+352) 42 39 39-440

Fax:

(+ 352) 42 39 39-824

Email address:

secretariat@vaccinanticrise.lu

Website:

http://www.vaccinanticrise.lu/

2 of 6 bodies shown

Chamber of Agriculture

Chamber of Agriculture

Address:

261, route Arlon L-8011 Strassen Luxembourg
B.P. 81

Phone:

(+352) 31 38 76-1

Fax:

(+352) 31 38 75

Email address:

info@lwk.lu

Website:

http://www.lwk.lu

Ministry of Education, Children and Youth

Ministry of Education, Children and Youth

Address:

33, Rives de Clausen L-2165 Luxembourg Luxembourg

Phone:

(+352) 247-85100

Fax:

(+352) 247-85113

Email address:

info@men.lu

Website:

http://www.men.public.lu
National Service for Inclusive Education (SNEI)

Address:

33, rives de Clausen L-2165 Luxembourg Luxembourg

Phone:

(+352) 247 85180

Fax:

(+352) 46 01 05

Email address:

snei@men.lu

Website:

https://men.public.lu/en/systeme-educatif/eleves-besoins-specifiques/snei.html
School Mediation Service

Address:

10, rue Bender L-1229 Luxembourg Luxembourg

Phone:

(+352) 247 – 65280

Email address:

contact@mediationscolaire.lu

Website:

https://www.mediationscolaire.lu/en/

Monday to Friday from 08.30 - 17.30
National Inclusion Commission

Address:

33, Rives de Clausen L-2165 Luxembourg Luxembourg

Phone:

(+352) 247 65125

Email address:

odj@cni.men.lu
SCRIPT (Department for the Coordination of Educational and Technological Research and Innovation)

Address:

33, rives de Clausen L-2165 Walferdange Luxembourg

Phone:

(+352) 247-85187

Fax:

(+352) 247-85137

Website:

https://script.lu/fr
Department of Vocational Training - Individual Training Leave

Address:

29, rue Aldringen Luxembourg Luxembourg
L-2926 Luxembourg

Phone:

(+352) 247 - 85932

Phone:

(+352) 247 - 75132

Fax:

(+352) 47 41 16

Email address:

cif@sfp.lu

Website:

https://men.public.lu/en.html
School service for newly arrived pupils (Cellule d'accueil scolaire pour élèves nouveaux arrivants – CASNA)

Address:

29, rue Aldringen L-1118 Luxembourg Luxembourg
B.P. L-2926 Luxembourg

Phone:

(+352) 247-76570

Email address:

secretariat.secam@men.lu

Website:

http://www.men.public.lu/
Department for accreditation of prior and experiential learning

Address:

29, rue Aldringen L-1118 Luxembourg Luxembourg

Phone:

(+352) 247-65253 / 247-85993 / 247-85912 / 247-56445

Email address:

vae@men.lu

Website:

http://www.men.public.lu/fr/professionnel/validation-acquis-experience/index.html

The reception desk is open by appointment at the following address:

38, Rue Philippe II
L-2926 Luxembourg
Board of Appeals (Commission de recours)

Address:

33, rives de Clausen L-2165 Luxembourg Luxembourg
L-2926 Luxembourg

Email address:

info@men.lu

Website:

http://www.men.public.lu
General Directorate for Childhood and Family Support / General Directorate for the Youth Sector

Address:

33, rives de Clausen L-2165 Luxembourg Luxembourg
L-2926 Luxembourg

Phone:

(+352) 247 85100

Email address:

info@men.lu

Website:

http://www.men.public.lu/fr/index.html

Monday to Friday from 8.30 to 11.30 and from 14.00 to 17.00
General Directorate for Childhood and Family Support - Adoption Service

Address:

33, rives de Clausen L-2165 Luxembourg Luxembourg
L-2926 Luxembourg

Phone:

(+352) 247 83624

Email address:

adoption@men.lu

Website:

http://www.men.public.lu/fr/index.html

Monday to Friday from 8.30 to 11.30 and from 14.00 to 17.00
Department of Primary Education (Service de l'enseignement fondamental)

Address:

33, rives de Clausen L-2165 Luxembourg Luxembourg
L-2926 Luxembourg

Phone:

(+352) 247-85938

Fax:

(+352) 247-85123

Email address:

info@men.lu

Website:

https://men.public.lu/fr/fondamental.html
The eBac eLearning Platform

Address:

40, Boulevard Pierre Dupong L-1430 Luxembourg Luxembourg

Phone:

+352 2604-2211

Email address:

epilotage@ebac.lu

Website:

http://www.ebac.lu
Secondary Education Service

Address:

29, rue Aldringen L-1118 Luxembourg Luxembourg
L-2926 Luxembourg

Phone:

(+352) 247-85129

Fax:

(+352) 247-85130

Email address:

info@men.lu

Website:

http://www.men.public.lu
Department of Adult Education

Address:

15, rue Léon Hengen L-1745 Luxembourg Luxembourg
L-2926 Luxembourg

Phone:

(+352) 8002-4488

Email address:

sfa@men.lu

Website:

http://www.men.public.lu

Monday from 13.30 to 16.30 and Tuesday-Friday from 08.30 to 12.30 and from 13.30 to 16.30
Department of Vocational Training

Address:

29, rue Aldringen Luxembourg Luxembourg
L-2926 Luxembourg

Phone:

(+352) 247 - 85239

Fax:

(+352) 47 41 16

Email address:

info@men.lu

Website:

http://www.men.public.lu
Department for the recognition of diplomas

Address:

29, rue Aldringen L-1118 Luxembourg Luxembourg
L-2926 Luxembourg

Phone:

(+352) 247-85910

Email address:

reconnaissance@men.lu

Website:

https://men.public.lu/en/support/annuaire.html?idMin=751

Mon.-Fri. from 8.00 to 12.00 and from 13.00 to 17.00
School Integration and Welcoming Service (SIA)

Address:

38, Rue Philippe II L-2340 Luxembourg Luxembourg

Phone:

(+352) 247 75274

Email address:

secretariat.sia@men.lu

Website:

https://men.public.lu/en/systeme-educatif/scolarisation-eleves-etrangers.html

Form - Application for appointment with the School Integration and Welcoming Service (SIA)

2 of 18 bodies shown

Career Guidance - Luxembourg City - Maison de l'orientation (Educational and Vocational Guidance Centre)

National Employment Agency (ADEM) Career Guidance - Luxembourg City - Maison de l'orientation (Educational and Vocational Guidance Centre)

Address:

29, rue Aldringen L-1118 Luxembourg Luxembourg
B.P. L-2926 Luxembourg

Phone:

(+352) 247 - 85387

Phone:

(+352) 247 - 85480

Fax:

(+352) 40 61 39

Email address:

info@m-o.lu

Website:

http://www.adem.public.lu/en/jeunes/mon-parcours-vers-emploi/ou-sorienter/index.html

Open Closes at 12.00

Thursday:

8.00 to 12.00, 13.00 to 17.00

Friday:

8.00 to 12.00, 13.00 to 17.00

Saturday:

Closed

Sunday:

Closed

Monday:

8.00 to 12.00, 13.00 to 17.00

Tuesday:

8.00 to 12.00, 13.00 to 17.00

Wednesday:

8.00 to 12.00, 13.00 to 17.00

Monday to Friday from 8.00 to 12.00 and from 13.00 to 17.00

Procedures

Apprenticeship contracts Extending or terminating an apprenticeship contract Financial support to promote apprenticeships Application for and modification of a business permit Extract from the criminal record of a natural person Extract from the criminal record of a legal person Professional integrity Challenging administrative decisions Ombudsman - Settling a dispute with a Luxembourg administration amicably

Links

Further information

Hands Up
par la Chambre des Métiers
Win Win
Plateforme pour entreprises formatrices et apprentis (par la Chambre de Commerce)

Legal references

Code du travail, Livre I, Titre I, Chapitre I
Règlement grand-ducal du 1er août 2019
fixant les modalités pour accorder et retirer le droit de former un apprenti
Règlement grand-ducal du 22 août 2019
1. déterminant les professions et métiers dans le cadre de la formation professionnelle ;2. fixant les indemnités d'apprentissage dans les secteurs de l'artisanat, du commerce, de l'Horeca, de l'industrie, de l'agriculture et du secteur de santé social
Règlement grand-ducal du 21 juillet 2023
déterminant les professions et métiers dans le cadre de la formation professionnelle et fixant les indemnités d’apprentissage dans les secteurs de l’artisanat, du commerce, de l’Horeca, de l’industrie, de l’agriculture et du secteur de santé et social

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