Apprenticeship training providers

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Apprenticeship is a form of professional training that involves:

  • periods of school-based training to acquire specific knowledge related to trades/professions;
  • periods of practical on-the-job training in a business under the supervision of an employer (organised by a training institution under an apprenticeship contract) to acquire the key skills for a particular trade/profession.

Professionals who wish to train apprentices must first obtain approval to do so. They must file an application with either the Employers' Professional Chamber (Chambre professionnelle patronale) to which they belong, or the Ministry of Education, Childhood and Youth (MENEJ).

Each year, the professional chambers publish a list of institutions (hereafter training institutions) that are authorised to train apprentices.

Who is concerned

For the purpose of entering into an apprenticeship contract, the training institution may be:

  • a legally established business;
  • a government administration department;
  • a public-sector establishment;
  • a foundation;
  • a non-profit association.

How to proceed

Obligations of the business

Businesses wishing to train apprentices must:

  • be established in Luxembourg and registered in the commercial, industrial, agricultural or craft sector;
  • have at least 3 years of professional experience in the profession concerned;
  • be legally registered with the Chamber of Skilled Trades and Crafts (Chambre des Métiers), in the profession they wish to provide training in;
  • appoint a mentor;
  • provide professional training in accordance with the practical on-the-job training programme drawn up by the relevant professional chambers and the government;
  • fulfil their obligations under the apprenticeship contract, as well as the legal provisions relating to employment and the protection of young workers;
  • have on their staff the required number of qualified trainers (holders of a CATP/DAP or a Master Craftsman's Certificate (Brevet de maîtrise) or an equivalent foreign diploma in the trade or a technically similar trade), and not exceed the maximum number of apprentices, as described below:
    • 1 qualified trainer: 1 apprentice and 1 mentor;
    • 2 to 4 qualified trainers: 2 apprentices and 1 mentor;
    • 5 to 7 qualified trainers: 3 apprentices and 1 mentor;
    • 8 to 10 qualified trainers: 4 apprentices and 1 mentor;
    • 11 to 15 qualified trainers: 5 apprentices and 1 mentor;
    • 16 to 20 qualified trainers: 6 apprentices and 1 mentor;
    • 21 to 30 qualified trainers: 8 apprentices and 1 mentor;
    • 31 to 50 qualified trainers: 10 apprentices and 2 mentors;
    • 51 to 75 qualified trainers: 20 apprentices and 2 mentors;
    • 76 to 100 qualified trainers: 25 apprentices and 2 mentors;
    • for every 25 additional qualified trainers: 5 apprentices and 1 additional mentor.

Note that a branch office is considered to be an autonomous entity when calculating the maximum allowable number of apprentices.

If a mentor leaves the training institution, the institution must:

  • report the departure:
    • to the relevant professional chamber or the Minister, whichever is applicable;
    • within one month;
  • appoint a new mentor within 3 months of reporting the departure. Otherwise, the relevant Employers' Professional Chamber, or the Minister, whichever is applicable, with the agreement of the Chamber of Employees (Chambre professionnelle salariale), will rule on what follow-up action should be taken in relation to the current apprenticeship contract.

Appointment of mentors

Mentors are appointed by the training institution at the time of signing the apprenticeship contract.

A mentor may be:

  • the person in charge of the training institution (the employer); or
  • an employee of the training institution, who is at least 21 years old and can provide sufficient evidence of good repute.

They will be responsible for both the practical on-the-job training and the apprentice. 

The employer-trainer or mentor must hold at least a vocational aptitude diploma (diplôme d’aptitude professionnelle - DAP) in the trade/profession for which the right to train was requested, or in a trade/profession deemed equivalent. Otherwise, they will be required to provide supporting documents recognised as equivalent, such as certificates issued by the competent authorities in other EU Member States.

The relevant professional chamber will organise at least a 3-day course for the mentor. The course:

  • is designed to provide the mentor with the skills and knowledge required to deliver training in line with the master programme, with appropriate didactic techniques;
  • is awarded with a certificate of competence.

The mentor is exempt from the course if they:

  • hold a Master Craftsman's Certificate (Brevet de maîtrise) or equivalent qualification;
  • have:
    • extensive experience in the apprenticeship sector; or
    • completed a teacher training course.

List of training institutions

The list of accredited training institutions is published every year:

  • by the relevant Employers' Professional Chambers or the Minister, whichever is applicable;
  • with the approval of the relevant Chamber of Employees.

The list may be updated at any time.

A copy of the list, along with any modifications, is forwarded to the Career Guidance (Service de l’orientation professionnelle) of the National Employment Agency (Agence pour le développement de l’emploi - ADEM), and to the relevant Chamber of Employees.

Financial support to promote apprenticeships

Training institutions are entitled to:

  • financial support to promote apprenticeship, provided they apply for it within the time limit;
  • reimbursement of the employer's share of the social security contributions on the apprenticeship allowance;
  • a one-off COVID-19 bonus.

Revocation of the right to train

The professional chamber that granted a training institution the right to train apprentices may revoke that right if:

  • the employer or mentor no longer satisfies the conditions as to their good repute;
  • the training institution is no longer in a position to:
    • comply with the master programme;
    • appoint a new mentor;
  • the attitude or general operation of the training institution is such that it would compromise the professional training it undertook to deliver;
  • the training institution fails to fulfil its obligations under the apprenticeship contract.

The training institution is notified of the decision to revoke the right to train, and a copy of the decision is forwarded to:

  • ADEM's Career Guidance Department;
  • the relevant Chamber of Employees.

Appeals

A negative response to an application for the right to train, or a decision to revoke the right to train, is an administrative decision that can be disputed through the usual channels of appeal (non-contentious appeal, or judicial appeal), provided that such appeals are lodged within the legal time limits.

Claims may also be filed with the Ombudsman.

Good to know

To promote training institutions' efforts in support of young people, the Chamber of Skilled Trades and Crafts has produced a sticker with the wording "Entreprise Formatrice" (Apprenticeship Training Company). The sticker identifies a training institution as a responsible partner in the professional training and education of young people.

Who to contact

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  • Chamber of Agriculture

    Address:
    261, route Arlon L-8011 Strassen Luxembourg
    B.P. 81, L-8001 Strassen
    Phone:
    (+352) 31 38 76 1
    Email address:
    info@lwk.lu
    Website:
    http://www.lwk.lu
    Closed ⋅ Opens at 8.00
    Monday:
    8.00 to 17.00
    Tuesday:
    8.00 to 17.00
    Wednesday:
    8.00 to 17.00
    Thursday:
    8.00 to 17.00
    Friday:
    8.00 to 17.00
    Saturday:
    Closed
    Sunday:
    Closed

  • Ministry of Education, Children and Youth

    Address:
    33, Rives de Clausen L-2165 Luxembourg Luxembourg
    Phone:
    (+352) 247-85100
    Fax:
    (+352) 247-85113
    Email address:
    info@men.lu
    Website:
    http://www.men.public.lu

  • Ministry of Education, Children and Youth School Mediation Service

    Address:
    10, rue Bender L-1229 Luxembourg
    Phone:
    (+352) 247 65280
    Email address:
    contact@mediationscolaire.lu
    Website:
    https://www.mediationscolaire.lu/en/
    Closed ⋅ Opens à 8h30
    Monday:
    8h30 à 17h30
    Tuesday:
    8h30 à 17h30
    Wednesday:
    8h30 à 17h30
    Thursday:
    8h30 à 17h30
    Friday:
    8h30 à 17h30
    Saturday:
    Closed
    Sunday:
    Closed

  • Ministry of Education, Children and Youth National Inclusion Commission

    Address:
    33, Rives de Clausen L-2165 Luxembourg
    Phone:
    (+352) 247 65125
    Email address:
    odj@cni.men.lu

  • Ministry of Education, Children and Youth SCRIPT (Department for the Coordination of Educational and Technological Research and Innovation)

    Address:
    33, rives de Clausen L-2165 Walferdange
    Phone:
    (+352) 247 85187
    Fax:
    (+352) 247 85137
    Website:
    https://script.lu/fr

  • Ministry of Education, Children and Youth Department of Vocational Training - Individual Training Leave

    Address:
    29, rue Aldringen Luxembourg
    L-2926 Luxembourg
    Phone:
    (+352) 247 85932
    Phone:
    (+352) 247 75132
    Fax:
    (+352) 47 41 16
    Email address:
    cif@sfp.lu
    Website:
    https://men.public.lu/en.html

  • Ministry of Education, Children and Youth School Integration and Welcoming Service (SIA)

    Address:
    29, rue Aldringen L-1118 Luxembourg
    B.P. L-2926 Luxembourg
    Phone:
    (+352) 247 76 570
    Email address:
    secretariat.sia@men.lu
    Website:
    http://www.men.public.lu/

  • Ministry of Education, Children and Youth Department for accreditation of prior and experiential learning

    Address:
    29, rue Aldringen L-1118 Luxembourg
    Phone:
    (+352) 247 65253
    Phone:
    (+352) 247 85993
    Phone:
    (+352) 247 85912
    Phone:
    (+352) 247 56445
    Email address:
    vae@men.lu
    Website:
    http://www.men.public.lu/fr/professionnel/validation-acquis-experience/index.html

    The reception desk is open by appointment at the following address:

    38, Rue Philippe II
    L-2926 Luxembourg

  • Ministry of Education, Children and Youth Board of Appeals (Commission de recours)

    Address:
    33, rives de Clausen L-2165 Luxembourg
    L-2926 Luxembourg
    Email address:
    info@men.lu
    Website:
    http://www.men.public.lu

  • Ministry of Education, Children and Youth General Directorate for Childhood and Family Support / General Directorate for the Youth Sector

    Address:
    33, rives de Clausen L-2165 Luxembourg
    L-2926 Luxembourg
    Phone:
    (+352) 247 85100
    Email address:
    info@men.lu
    Website:
    http://www.men.public.lu/fr/index.html
    Closed ⋅ Opens à 8h30
    Monday:
    8h30 à 11h30, 14h00 à 17h00
    Tuesday:
    8h30 à 11h30, 14h00 à 17h00
    Wednesday:
    8h30 à 11h30, 14h00 à 17h00
    Thursday:
    8h30 à 11h30, 14h00 à 17h00
    Friday:
    8h30 à 11h30, 14h00 à 17h00
    Saturday:
    Closed
    Sunday:
    Closed
    Monday to Friday from 8.30 to 11.30 and from 14.00 to 17.00

  • Ministry of Education, Children and Youth General Directorate for Childhood and Family Support - Adoption Service

    Address:
    33, rives de Clausen L-2165 Luxembourg
    L-2926 Luxembourg
    Phone:
    (+352) 247 83624
    Email address:
    adoption@men.lu
    Website:
    http://www.men.public.lu/fr/index.html
    Closed ⋅ Opens à 8h30
    Monday:
    8h30 à 11h30, 14h00 à 17h00
    Tuesday:
    8h30 à 11h30, 14h00 à 17h00
    Wednesday:
    8h30 à 11h30, 14h00 à 17h00
    Thursday:
    8h30 à 11h30, 14h00 à 17h00
    Friday:
    8h30 à 11h30, 14h00 à 17h00
    Saturday:
    Closed
    Sunday:
    Closed
    Monday to Friday from 8.30 to 11.30 and from 14.00 to 17.00

  • Ministry of Education, Children and Youth Department of Primary Education (Service de l'enseignement fondamental)

    Address:
    33, rives de Clausen L-2165 Luxembourg
    L-2926 Luxembourg
    Phone:
    (+352) 247 85938
    Fax:
    (+352) 247 85123
    Email address:
    info@men.lu
    Website:
    https://men.public.lu/fr/fondamental.html

  • Ministry of Education, Children and Youth The eBac eLearning Platform

    Address:
    40, Boulevard Pierre Dupong L-1430 Luxembourg
    Phone:
    +352 2604 2211
    Email address:
    epilotage@ebac.lu
    Website:
    http://www.ebac.lu

  • Ministry of Education, Children and Youth Secondary Education Service

    Address:
    29, rue Aldringen L-1118 Luxembourg
    L-2926 Luxembourg
    Phone:
    (+352) 247 85129
    Fax:
    (+352) 247 85130
    Email address:
    info@men.lu
    Website:
    http://www.men.public.lu

  • Ministry of Education, Children and Youth Department of Adult Education

    Address:
    15, rue Léon Hengen L-1745 Luxembourg
    L-2926 Luxembourg
    Phone:
    (+352) 8002 4488
    Email address:
    sfa@men.lu
    Website:
    http://www.men.public.lu
    Closed ⋅ Opens à 8h00
    Monday:
    8h00 à 12h00, 13h00 à 16h30
    Tuesday:
    8h00 à 12h00, 13h00 à 16h30
    Wednesday:
    8h00 à 12h00, 13h00 à 16h30
    Thursday:
    8h00 à 12h00, 13h00 à 16h30
    Friday:
    8h00 à 12h00, 13h00 à 16h30
    Saturday:
    Closed
    Sunday:
    Closed

  • Ministry of Education, Children and Youth Department of Vocational Training

    Address:
    29, rue Aldringen Luxembourg
    L-2926 Luxembourg
    Phone:
    (+352) 247 852 39
    Email address:
    info@spf.lu
    Website:
    http://www.men.public.lu
    Closed ⋅ Opens à 8h30
    Monday:
    8h30 à 11h30, 14h00 à 17h00
    Tuesday:
    8h30 à 11h30, 14h00 à 17h00
    Wednesday:
    8h30 à 11h30, 14h00 à 17h00
    Thursday:
    8h30 à 11h30, 14h00 à 17h00
    Friday:
    8h30 à 11h30, 14h00 à 17h00
    Saturday:
    Closed
    Sunday:
    Closed

  • Ministry of Education, Children and Youth Department for the recognition of diplomas

    Address:
    29, rue Aldringen L-1118 Luxembourg
    L-2926 Luxembourg
    Phone:
    (+352) 247 85910
    Email address:
    reconnaissance@men.lu
    Website:
    https://men.public.lu/en/support/annuaire.html?idMin=751
    Closed ⋅ Opens à 8h00
    Monday:
    8h00 à 12h00, 13h00 à 17h00
    Tuesday:
    8h00 à 12h00, 13h00 à 17h00
    Wednesday:
    8h00 à 12h00, 13h00 à 17h00
    Thursday:
    8h00 à 12h00, 13h00 à 17h00
    Friday:
    8h00 à 12h00, 13h00 à 17h00
    Saturday:
    Closed
    Sunday:
    Closed
    Mon.-Fri. from 8.00 to 12.00 and from 13.00 to 17.00

  • Ministry of Education, Children and Youth Reasonable Accommodations Commission

    Address:
    L-2926 Luxembourg
    Phone:
    (+352) 247 951 91
    Email address:
    car@men.lu

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Related procedures and links

Procedures

Links

Further information

  • Hands Up

    par la Chambre des Métiers

  • Win Win

    Plateforme pour entreprises formatrices et apprentis (par la Chambre de Commerce)

Legal references

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