MyGuichet.lu

MyGuichet.lu is the Luxembourg government's secure interactive platform. It is your single point of contact for interacting electronically with Luxembourg's public administrations and bodies. Through your secure personal eSpace, you can:

  • carry out administrative procedures using web forms (also known as 'online assistants');
  • consult the data you have supplied to the authorities using authentic sources;
  • receive and download certain electronic messages in your personal eSpace (eDelivery);
  • make an appointment online with various public bodies.

Can't find what you're looking for?

Our Helpdesk is available to answer any questions you may have about MyGuichet.lu and the Luxembourg electronic identity card (eID). You can reach them by telephone or via the contact form.

If you would like to visit our offices in Luxembourg City, you can also make an appointment online in advance.

Contact form Appointment booking

Guichet.lu Helpdesk

Address:
11, Rue Notre-Dame L-2240 Luxembourg
Phone:
(+352) 247 82 000
working days from 8:00 to 18:00
Open Closes at 17.00
Thursday:
8.00 to 17.00
Friday:
8.00 to 17.00
Saturday:
Closed
Sunday:
Closed
Monday:
8.00 to 17.00
Tuesday:
8.00 to 17.00
Wednesday:
8.00 to 17.00

If you have any questions about LuxTrust products (e.g. how to order or activate them), you can consult the help section on the official LuxTrust website.

If you cannot find the answer to your question, you can also contact LuxTrust support directly by telephone, e-mail or via the contact form.

Contact form Support

LuxTrust S.A.

Address:
13-15, Parc d’activités (IVY Building) L-8308 Capellen
Phone:
(+352) 24 550 550
Monday to Friday from 8:00 to 18:00
Open Closes at 18.00
Thursday:
9.00 to 18.00
Friday:
9.00 to 18.00
Saturday:
Closed
Sunday:
Closed
Monday:
9.00 to 18.00
Tuesday:
9.00 to 18.00
Wednesday:
9.00 to 18.00

Last update