Aid measures to remedy the damages caused by earthquakes, landslides, floods, tornadoes, hurricanes and wild fires of natural origin may, under certain conditions, be granted to any business.
Who is concerned
This aid is intended for businesses with a business permit granted by the General Directorate for Small and Medium-Sized Enterprises.
All costs resulting from the losses suffered as a direct consequence of the natural disaster are admissible costs. The loss must be assessed by an independent approved expert or an insurance claims assessor.
The loss can include material damages caused to assets such as buildings, equipment, machinery or stocks.
In order to benefit from aid to remedy the damages caused by earthquakes, landslides, floods, tornadoes, hurricanes and wild fires of natural origin, it is necessary that:
- the Government in council has officially recognised the event as a natural disaster; and
- the is a direct causal link between the natural disaster and the damages suffered by the business concerned.
Aid schemes granted to remedy the damages caused by natural disasters will be granted within 4 years from the occurrence of the natural disaster.
How to proceed
Filing an application
Applications for aid schemes granted to remedy the damages caused by natural disasters must be submitted:
- via an online assistant available on MyGuichet.lu; or
- using an application file template.
Online application using an electronic assistant
The person submitting the application (the applicants themselves or their representatives) must have a LuxTrust product (e.g. Token, Smartcard or Signing Stick) or an electronic identity card.
The application must be submitted before the commencement of the work.
How to create a business eSpace on MyGuichet.lu
Two scenarios are possible:
- The person submitting the application is a new user on MyGuichet.lu and does not yet have an eSpace:
The creation of the eSpace is done in 2 steps:
- registration of a user;
- creation of a business eSpace.
- The person submitting the application is a user of MyGuichet.lu and already has a private eSpace: they will have to create a new business eSpace.
A tutorial in video or PDF format is available to guide you.
Application using the application file template
The complete application file, dated and signed by a person authorised to sign on behalf of the business, and the accompanying documents must be submitted before work starts on the project in electronic format to the General Directorate for Small and Medium-Sized Enterprises (Department for Support to SMEs).
Applications for aid must include the following information and documents:
- the name and size of the business (any document deemed necessary may be requested for the determination of the size of the business);
- the report drafted by an independent approved expert or an insurance claims assessor.
The business must grant the Minister of the Economy and the Minister of Finance the authority to verify with the Luxembourg Inland Revenue, the Registration Duties, Estates and VAT Authority and the Joint Social Security Centre that the business has not evaded its tax and social obligations. If not, the business must attach the certificates issued by these administrations providing proof that all tax and social charges have been duly paid.
Maximum amount of financial aid
The amount of aid is not limited. However, it is not possible to have an old and used item replaced by a new one.
The value of the material loss will be calculated based on the repair costs of the item concerned or on its commercial value prior to the occurrence of the natural disaster. The expert's report must precisely indicate and detail all the movable and immovable assets damaged as well as its value.
The value of the material loss does not exceed the repair costs or the decrease of the commercial value caused by the natural disaster (the difference between the value of the item immediately before the occurrence of the natural disaster and its value immediately after the natural disaster).
Payment of the aid
The capital subsidy and repayable advance are paid out after the completion of the project, programme or activity.
However, one or more advance payments may be made as the investments are made.
The application for payment of the aid is to be submitted using the online assistant available on MyGuichet.lu. This can be done in 2 different ways:
- in a detailed manner, where each individual cost is reported: to be used if there are 10 invoices or less to be declared; or
- in a summarised manner, where the total per type of cost is reported: to be used if there are more than 10 invoices to be declared.
Details of the documents to be provided depending on the cost statement templates are available under "Pièces à joindre à la démarche en ligne MyGuichet.lu de demande de paiement".
The person submitting the payment application (the applicants themselves or their representatives) must have a LuxTrust product (e.g. Token, Smartcard or Signing Stick) or an electronic identity card (eID).
The payment application must be submitted before the deadline indicated in the decision/agreement.
Forms / Online services
Pièces à joindre à la démarche en ligne MyGuichet.lu de demande de paiement
Who to contact
Ministry of the EconomyGeneral Directorate for Small and Medium-Sized Enterprises (Department for Support to SMEs)
Postal address :
B. P. 535, L-2937 Luxembourg
Phone : (+352) 247-74704