Downloading and filling in a PDF form

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Along with the online assistants, you can also find PDF forms on Guichet.lu. If a form exists for a given administrative procedure, you can download it from the 'Online services and forms' section on the corresponding information page.

You can identify PDF forms by the following icon:

Prerequisites

Downloading and installing Adobe Acrobat Reader

To be able to fill in a PDF form on your computer after downloading it, you must first download and install Adobe Acrobat Reader.

Download Adobe Acrobat Reader

For more information on downloading and installing the software on your computer, please consult the following articles on the Adobe support site:

Browser configuration

To avoid the form being displayed incorrectly or not at all, you should ensure that it is not opened in a browser. It is recommended that you first save the form on your computer and then open it in Adobe Acrobat Reader.

If you would like to know how to configure the browser of your choice so that you can save files on your computer, please consult the help page on the website of the browser supplier concerned:

Costs

Adobe Acrobat Reader is free of charge.

How to proceed

Filling in interactive and flat forms

There are 2 types of PDF forms: interactive forms and flat forms.

Interactive forms contain fields that you can complete in Adobe Acrobat Reader, i.e. you can fill in information and tick multiple-choice boxes directly on your computer.

Interactive forms can only be filled in on computers running either macOS or Windows. It is not possible to complete such forms on a smartphone or tablet, even with the Adobe Acrobat Reader mobile application for iOS, Android or Windows Phone.

Flat forms do not contain interactive fields. You must therefore:

  • print them out first and fill them in by hand; or
  • fill them in in Adobe Acrobat Reader using the 'Fill & Sign' tool.

For more information on filling in PDF forms, please consult the following articles on the Adobe support site:

Signing forms

For electronic signatures, you must always use an authentication and electronic signature certificate (such as a LuxTrust SmartCard or a Luxembourg eID). If you do not have such a certificate, you must print out the form and sign it by hand.

Adaptive forms

In addition to interactive and flat forms, Guichet.lu also offers adaptive forms. For more information, please consult the relevant help page:

Filling in an adaptive form

Forms with eTracking

For certain administrative procedures, PDF forms with the eTracking option are also available for download. For more information, please consult the relevant help page:

Requesting an eTracking number for a procedure

Downloads

Related content

You might also find the following articles useful:

Filling in an adaptive form Requesting an eTracking number for a procedure

Additional information

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