Requesting an eTracking number for a procedure

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Certain PDF forms for your administrative procedures can be sent using the eTracking option. This optional tracking feature allows you to be informed by SMS or email of the progress of an application sent by post to an administration or public body.

To benefit from this option, you must first generate a document with an eTracking number via MyGuichet.lu. You then send this document, together with the form, to the relevant administration or public body.

You can recognise the forms for which the eTracking feature is available by the following symbol:

How to proceed

Procedures available with eTracking

You can consult the complete list of forms for which the eTracking feature is available by clicking on the button below:

Procedures available with eTracking

Requesting an eTracking number

  1. Go to Guichet.lu.
  2. Find the information page that corresponds to the procedure you want to carry out.
  3. Click on 'Online services and forms'.
  4. If the eTracking feature is available for the PDF form, click on the procedure to launch it.
  5. After having answered the security question and accepted the terms and conditions, click on 'Continue'.
  6. Fill in at least the mandatory fields marked with an asterisk (*).
  7. Click on 'Continue'.
  8. You will be redirected to the 'eTracking procedure' page: click on 'Print' to print the document with the eTracking number that you must attach to the form.
  9. Click on 'Fill in the procedure's form' to download and save the PDF form.

You must send the printed document together with the duly completed and signed form in the same envelope to the relevant administration or public body.

For more information on downloading and filling in PDF forms, please consult the dedicated help article:

Downloading and filling in a PDF form

Related content

You may also find the following pages useful:

Downloading and filling in a PDF form

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