- Identity papers
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Certificates, copies of documents and extracts from criminal records
- Criminal record certificates
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Certificates and copies of documents
- Requesting a birth certificate
- Requesting a marriage certificate
- Requesting a death certificate
- Application for a certificate of residence
- Application for parental consent
- Applying for a certificate, a copy of a deed, certification of a signature or a certified copy
- Application for a certification of signature
- Having Luxembourg documents legally certified for use abroad
- Application for a certified copy of a document
- Requesting a certificate of registration on the electoral rolls
- Applying for a certificate of nationality
- Background check
- Accessibility
- Setting up and moving house in Luxembourg
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National Register and identification of natural persons
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Listing on the National Register
- Consulting my personal data recorded in the National Registry of Natural Persons (Registre national des personnes physiques - RNPP)
- Validating personal data in the National Registry of Natural Persons (RNPP)
- Requesting a correction or an update of my personal data in the National Registry of Natural Persons (RNPP)
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Listing on the National Register
- Access to information
- Protection of personal data
- Choice and change of surname and/or first name
- Luxembourgish nationality
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Elections
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Taking part in communal elections
- Registration on the electoral rolls for the communal elections
- Consulting the electoral rolls and filing appeals
- Applying to vote by post in communal elections
- Declaring inability to vote in communal, legislative or European elections, or in a referendum
- Standing as a candidate in communal elections
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Taking part in legislative elections
- Registering to vote in legislative elections
- Consulting the electoral rolls and filing appeals
- Voting in legislative elections
- Applying to vote by post in legislative elections
- Declaring inability to vote in communal, legislative or European elections, or in a referendum
- Standing for legislative elections
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Taking part in European elections
- Registering on the electoral rolls for the European elections
- Viewing the electoral rolls and filing appeals
- Applying to vote by post in European elections
- Declaring inability to vote in communal, legislative or European elections, or in a referendum
- Standing as a candidate in the European elections
- Referendum
- Social elections
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Taking part in communal elections
- Participatory democracy
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Consumer protection
- Guarantee of conformity
- Distance contracts
- Consumer credit
- Special credit agreements
- Display of prices
- Unfair trading practices
- Door-to-door selling
- Out-of-court settlement of consumer disputes
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Passenger rights
- Purchasing a package holiday
- Organising your holidays as associated travel arrangements
- Sale and organisation of travel- and tourism-related services and holiday packages
- Timeshares – Contracts for shared use of property, long-term holiday product contracts, and resale and exchange contracts
- Asserting your rights if you are denied boarding or if your flight is cancelled or delayed
- Asserting your rights in case of delays, material and bodily injury or death related to transport by train
- Asserting one's rights in the event of delay, bodily injury, or death in connection with transport by bus or coach
- Exercising your rights in the event of a delay, bodily harm or death in connection with passenger transport by boat
- Referring a case to the Luxembourg Commission for Travel Disputes
- Declaration for the cross-border transportation of cash
- Importing goods into Luxembourg
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Appeals and settlement of disputes
- Appealing against an administrative act
- Administrative complaints
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Settling a dispute out of court
- Referring to the Ombudsman (Mediator) to settle a dispute with a public administration
- Getting help from the Mediator of Consumption
- Amicable settlement of a dispute between a consumer and a professional
- Getting help from the Centre for Civil and Commercial Mediation
- Referring a case to the School Mediator
- Requesting mediation services from the Luxembourg Regulatory Institute (Institut Luxembourgeois de Régulation – ILR)
- Request the out-of-court resolution of a dispute at the Luxembourg Financial Sector Supervisory Commission (CSSF)
- Using the European ombudsman
- Getting help from SOLVIT Luxembourg to settle disputes with foreign administrations
- Appealing against a judgement
- Lawyers' fees and court costs
- Victim compensation
- Applying for clemency
- Disputing a dismissal
- European small claims settlement procedure
- e-Police Station
News
Topics of interest
Recently updated
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Alerting the Inspectorate of Labour and Mines (ITM)
Whistleblowers who report breaches of legal rules are protected against all forms of retaliation. A European legal framework has been created to protect whistleblowers in certain areas of European Union action, particularly in the fields of labour law and health......
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Alerting the Competition Authority
Whistleblowers who report breaches of legal rules are protected against all forms of retaliation. A uniform European legal framework has been created to protect whistleblowers in certain fields of action of the European Union. Luxembourg has 22 competent authorities, including......
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Participating in the Adult Education Survey 2022
The Adult Education Survey (AEM) is concluded and was carried out from September to December 2022. It was addressed to a sample of 8,000 residents between 18 and 69 years of age. STATEC would like to thank all the participants......