Registration of businesses in the food sector

Any company or establishment involved in the food chain must be known to the competent authorities in order to:

  • ensure the compliance of foodstuffs, food contact materials and articles with national and European legislation; and
  • enable an efficient organisation of official controls of establishments in the food chain.

To this end, operators must notify the Government Commissariat for Quality, Fraud and Food Safety of the activities of any establishments under their responsibility that carry out any of the stages relating to the production, processing and distribution of foodstuffs.

Who is concerned

Concerned establishments

Any company (public or private, profit or non-profit) or establishment engaged in the production, processing or distribution of foodstuffs or materials and articles intended to come into contact with food.

Example: grocery shops, restaurants, crèches, businesses in the packaging sector or active in the export or import of foodstuffs, producers of food packaging materials, etc.

Slaughterhouses or feed establishments are not concerned but they are subject to other types of registration.

Information to be provided

The operator must provide the following information:

  • the establishment's trade name;
  • the physical address where the activities take place;
  • the activities related to the production, processing and distribution stages of foodstuffs.

Please note: The indication of the address of a fiduciary which is hosting the registered office is not permitted.

In addition, the contact details and address of the food business operator must be provided in order to:

  • appoint a person responsible for enforcing food safety regulatory requirements;
  • define:
    • a recipient of official control reports; and
    • contact persons for rapid alerts or incidents involving food and food contact materials and articles.

In addition, if the operator is a legal entity, it must designate at least one natural person as the recipient of reports and as the contact person on behalf of said legal entity in the case of incidents.

Failing that, the recipient is:

  • the company manager; or
  • failing that, the corporate officers.

How to proceed

Registration procedure

Applicants are required to submit an online application for registration using MyGuichet.lu:

  • either by using the procedure with LuxTrust authentication;
  • or by using the procedure without LuxTrust authentication.

Notification of modification or of cessation of activity

Any modification or cessation of activity must be notified by the business operator to the Commissariat using the online registration procedure with LuxTrust authentification on MyGuichet.lu. The procedure is the same as for the registration.

To carry out this procedure via MyGuichet.lu, applicants must have a business eSpace certified by the Commissariat. They can request an access code by email at enreg@alim.etat.lu.

In the case of notification of cessation of activity, the applicant must indicate, inter alia, the date of commencement of inactivity.

The operator may also notify the Commissariat of the cessation of their activity by email to enreg@alim.etat.lu, providing the following information:

  • name and address of the establishment;
  • national registration number (LU-XXXXX-Et or LU-XXXXX-En).

Confirmation of the notification

Within 15 working days of the notification, the operator will receive the following from the Commissariat:

  • either an acknowledgement of receipt of the notification showing the national registration number of the operator (e.g. LU-XXXXX-Et or LU-XXXXX-En);
  • or a letter requesting a modification of the notification.
The operator can start their activity as soon as the notification is sent and without having to wait for the acknowledgement of receipt or the letter requesting a modification.

Data storage

The Commissariat keeps a file in which the reported data of all establishments is stored.

The data, which is regularly updated, is kept for a maximum of 5 years after the end of the activities related to the stages of production, processing and distribution of foodstuffs.

Online consultation of registered data

Upon request by email to enreg@alim.etat.lu, an access code is sent to the operator by post. This code enables them to consult their registration data online via MyGuichet.lu, to modify the data and to it to the Commissariat.

To do this, the operator must indicate, in their email:

  • their national registration number (LU-XXXXX-Et or LU-XXXXX-En); or
  • the name and address of the food establishment.

This functionality is explained in a tutorial.

MyGuichet.lu: How to obtain certification for your business eSpace?

In order to have your business eSpace certified and thus be able to consult your registration data online, you must complete several formalities. There are 3 possible scenarios:

1. You are a new user on MyGuichet.lu and do not yet have a business eSpace:

The creation of the eSpace is done in 2 steps:

  • registration of the user; and
  • creation of the business eSpace.

A tutorial in video or PDF format is available to guide you.

2. You are already a MyGuichet.lu user and have a private eSpace: you will need to create a business eSpace.

A tutorial in video or PDF format is available to guide you.

3. You already have a business eSpace for the business whose registration data you want to consult: the existing business eSpace can be used.

Then, in order to have your business eSpace certified, you will require an access code:

Consult the MyGuichet.lu help section.

Forms / Online services

Registration of businesses in the food sector - online application

To complete your application, the information about you collected from this form needs to be processed by the public administration concerned.

That information is kept by the administration in question for as long as it is required to achieve the purpose of the processing operation(s).

Your data will be shared with other public administrations that are necessary for the processing of your application. For details on which departments will have access to the data on this form, please contact the public administration you are filing your application with.

Under the terms of Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify or, where applicable, remove any information relating to you. You are also entitled to withdraw your consent at any time.

Additionally, unless the processing of your personal data is compulsory, you may, with legitimate reasons, oppose the processing of such data.

If you wish to exercise these rights and/or obtain a record of the information held about you, please contact the administration in question using the contact details provided on the form. You are also entitled to file a claim with the National Commission for Data Protection (Commission nationale pour la protection des données), headquartered at 15, boulevard du Jazz L-4370 Belvaux.

By submitting your application, you agree that your personal data may be processed as part of the application process.

Enregistrement des établissements du secteur alimentaire - demande en ligne

Les informations qui vous concernent recueillies sur ce formulaire font l’objet d’un traitement par l’administration concernée afin de mener à bien votre demande.

Ces informations sont conservées pour la durée nécessaire par l’administration à la réalisation de la finalité du traitement

Les destinataires de vos données sont les administrations compétentes dans le cadre du traitement de votre demande. Veuillez-vous adresser à l’administration concernée par votre demande pour connaître les destinataires des données figurant sur ce formulaire. Conformément au règlement (UE) 2016/679 relatif à la protection des personnes physiques à l'égard du traitement des données à caractère personnel et à la libre circulation de ces données, vous bénéficiez d’un droit d’accès, de rectification et le cas échéant d’effacement des informations vous concernant. Vous disposez également du droit de retirer votre consentement à tout moment.

En outre et excepté le cas où le traitement de vos données présente un caractère obligatoire, vous pouvez, pour des motifs légitimes, vous y opposer.

Si vous souhaitez exercer ces droits et/ou obtenir communication de vos informations, veuillez-vous adresser à l’administration concernée suivant les coordonnées indiquées dans le formulaire. Vous avez également la possibilité d’introduire une réclamation auprès de la Commission nationale pour la protection des données ayant son siège à 15, boulevard du Jazz L-4370 Belvaux.

En poursuivant votre démarche, vous acceptez que vos données personnelles soient traitées dans le cadre de votre demande.

Registrierung der Lebensmittelbetriebe - Online-Antrag

Ihre in diesem Formular erfassten personenbezogenen Informationen werden von der zuständigen Verwaltungsbehörde verarbeitet, um Ihren Antrag erfolgreich abzuschließen.

Diese Informationen werden von der Behörde für den zur Verarbeitung erforderlichen Zeitraum gespeichert.

Die Empfänger Ihrer Daten sind die im Rahmen Ihres Antrags zuständigen Verwaltungsbehörden. Um die Empfänger der in diesem Formular erfassten Daten zu erfahren, wenden Sie sich bitte an die für Ihren Antrag zuständige Behörde.

Gemäß der Verordnung (EU) 2016/679 zum Schutz natürlicher Personen bei der Verarbeitung personenbezogener Daten und zum freien Datenverkehr haben Sie das Recht auf Zugang, Berichtigung und gegebenenfalls Löschung Ihrer personenbezogenen Informationen. Sie haben zudem das Recht, Ihre erteilte Einwilligung jederzeit zu widerrufen.

Weiterhin können Sie, außer in Fällen, in denen die Verarbeitung Ihrer Daten verpflichtend ist, Widerspruch einlegen, wenn dieser rechtmäßig begründet ist.

Wenn Sie diese Rechte ausüben und/oder Einsicht in Ihre Informationen nehmen möchten, können Sie sich unter den im Formular angegebenen Kontaktdaten an die zuständige Verwaltungsbehörde wenden. Sie haben außerdem die Möglichkeit, bei der Nationalen Kommission für den Datenschutz Beschwerde einzulegen (Commission nationale pour la protection des données, 15, boulevard du Jazz L-4370 Belvaux).

Wenn Sie Ihren Vorgang fortsetzen, akzeptieren Sie damit, dass Ihre personenbezogenen Daten im Rahmen Ihres Antrags verarbeitet werden.

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