Transport of passengers by road - Community licence
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The Community licence enables transport operators to undertake the transport of passengers by road on a for-hire basis in all of the European Economic Area and in Switzerland. The original licence must be kept in the company's headquarters. Certified copies of the licence must be kept aboard the buses/coaches.
In order to obtain a Community licence for the transport of passengers by road, each transport operator must first have been granted access to the profession by obtaining a business permit from the Ministry of the Economy.
The operator can then apply for access to the market by applying for a Community licence for international haulage of goods by road, granted by the Department of Mobility and Transport of the Ministry of Mobility and Public Works.
Who is concerned
Any natural or legal person can apply for a Community licence for the transport of passengers by road on a for-hire basis in any Member State of the European Economic Area (EEA).
Prerequisites
In order to carry out the occupation of road passenger transport operator, applicants must hold a business permit for road haulage or passenger transport operators and therefore have to:
- provide proof of professional integrity;
- provide proof of their financial capacity, i.e. prove that they have the necessary financial resources to correctly start up and ensure the proper management of their activity by providing a surety or guarantee from a banking or other financial establishment;
- provide proof of their professional competence, i.e.:
- either have a certificate of successful completion of the final exam completing the training course attesting the knowledge acquired;
- or provide proof of 10 years' professional experience with a carrier, acquired before 2009 (applies to the Community applicant who provides an EC certificate indicating his professional experience in another Member State as a manager of a transport company);
- have a permanent establishment in Luxembourg.
How to proceed
Application for a Community licence
In order to carry out the international transport of passengers by road, the applicant must first obtain a business permit granted by the Ministry of the Economy.
After obtaining their business permit, the carrier must send the original application for a Community licence, by post or by personal delivery, to the Department of Mobility and Transport (Licensing Desk) of the Ministry of Mobility and Public Works.
For transports from or to countries other than those in the European Economic Area (EEA) or Switzerland, it is recommended to first contact the Ministry of Mobility and Public Works, Directorate of Public Transport, in order to find out if this type of transport is authorised under a bi- or multilateral agreement and if a special authorisation is needed.
Documents to be submitted with the application
The application for a Community licence for the international transport of passengers by road must be accompanied by the following documents:
- the Gérant Technique (technical manager) form;
- annex A: relevé du personnel (staff summary sheet);
- annex B: relevé des véhicules loués (summary sheet of hired vehicles);
All documents, i.e. the application for the Community licence and the 3 documents to be attached, must be duly completed and signed by the technical manager of the transport company before being sent to the Department of Mobility and Transport (Licensing Desk) of the Ministry of Mobility and Public Works.
Annex A: the transport operator's staff summary sheet
The technical manager must list and certify all of the managing staff (manager(s) and partner(s)) as well as the transport operator's employees (drivers, administrative and maintenance staff) who are registered with the Luxembourg Joint Social Security Centre. The managing staff and employees registered with a foreign social security body must submit a copy of the form A1 completed and certified by the social security body concerned.
Specific information for new businesses (first application): new businesses which submit the application for the first time have to present annex A certified by the Joint Social Security Centre.
In addition, the technical manager must certify that:
- all staff listed in annex A is legally employed by the transport operator;
- the contractual relationship between the transport operator and the staff is compliant with Luxembourg and EU legislation in terms of labour law and employment law;
- the collective agreement is respected;
- the staff is registered with the Luxembourg Inland Revenue (administration des Contributions directes).
Vehicles registered in Luxembourg and belonging to the transport operator established in Luxembourg or made available to him under a hire or leasing contract can only be driven by the staff legally employed by the transport operator holding a Community licence. Failure to comply with this obligation is considered unfair competition by the Ministry of Mobility and Public Works.
Annex B: vehicles hired by the transport operator
Vehicles belonging to the transport operator or made available to him under a leasing contract are directly checked by the Ministry of Mobility and Public Works in the national directory of road vehicles.
In addition, the technical manager must certify that annex B lists all of the vehicles the company hired that are approved, by virtue of their type and equipment, for the transport of more than 9 people including the driver.
For vehicles made available to the transport operator under a hire contract, a copy of the hire contract and of the registration certificate (carte grise) must be attached to the application.
Moreover, transport operators established in Luxembourg cannot provide transport services with a certified copy of the Community licence or any other transport authorisation if they have not registered and presented for a technical inspection in Luxembourg all vehicles owned, hired or leased by them.
This obligation is mandatory and non-compliance will be regarded as an act of unfair competition by the Ministry of Mobility and Public Works, which will compromise, at least in part, the transport operator's integrity and which is likely to result in the full or partial administrative withdrawal of all transport authorisations.
Online services and forms
Who to contact
-
Ministry of the Economy General Directorate for SME, Craft and Retail (Department for Authorisations of Establishment)
- Address:
-
Luxembourg
PO box 535 / L-2937 Luxembourg
- Phone:
-
(+352) 247 74 700
Monday to Friday from 9.00 to 12.00 and from 13.30 to 16.30 (except on public holidays)
- Email address:
- info.pme@eco.etat.lu
- Website:
- https://meco.gouvernement.lu/en.html
-
Ministry of Mobility and Public Works
- Address:
- 4, place de l'Europe L-1499 Luxembourg Luxembourg
- Phone:
- (+352) 247 82 478
- Website:
- http://mmtp.gouvernement.lu
-
Ministry of Mobility and Public Works Directorate of Civil Aviation (DAC)
- Address:
-
4, rue Lou Hemmer
L-1748
Luxembourg
Luxembourg
B.P. 283, L-2012
- Phone:
- (+352) 247 74 900
- Fax:
- (+352) 46 77 90
- Email address:
- info@dac.gouvernement.lu
- Website:
- https://dac.gouvernement.lu/en.html
Closed ⋅ Opens Monday à 8h30
- Saturday:
- Closed
- Sunday:
- Closed
- Monday:
- 8h30 à 12h00, 13h00 à 17h00
- Tuesday:
- 8h30 à 12h00, 13h00 à 17h00
- Wednesday:
- 8h30 à 12h00, 13h00 à 17h00
- Thursday:
- 8h30 à 12h00, 13h00 à 17h00
- Friday:
- 8h30 à 12h00, 13h00 à 17h00
-
Ministry of Mobility and Public Works Air Operations Department
- Address:
-
4, rue Lou Hemmer
L-1748
Luxembourg
Luxembourg
B.P. 283, L-2012
- Phone:
- (+352) 247 74 900
- Email address:
- ops@av.etat.lu
Closed ⋅ Opens Monday à 8h30
- Saturday:
- Closed
- Sunday:
- Closed
- Monday:
- 8h30 à 12h00, 13h00 à 17h00
- Tuesday:
- 8h30 à 12h00, 13h00 à 17h00
- Wednesday:
- 8h30 à 12h00, 13h00 à 17h00
- Thursday:
- 8h30 à 12h00, 13h00 à 17h00
- Friday:
- 8h30 à 12h00, 13h00 à 17h00
-
Ministry of Mobility and Public Works Department of Mobility and Transport
- Address:
-
4, place de l'Europe
L-1499
Luxembourg
Luxembourg
L-2938
- Phone:
- (+352) 247 84 400
- Fax:
- (+352) 22 85 68; e-CMR : (+352) 22 54 30
- Email address:
- contact@tr.etat.lu
- Website:
- https://transports.public.lu
-
Ministry of Mobility and Public Works Automotive Engineering Department
- Address:
- 4, place de l'Europe L-1499 Luxembourg Luxembourg
- Phone:
- (+352) 247 84 400
- Email address:
- contact@tr.etat.lu
-
Ministry of Mobility and Public Works Portal for Public Procurement Contracts
- Address:
- 4, place de l'Europe L-2940 Luxembourg Luxembourg
- Phone:
- (+352) 247 83 355
- Email address:
- info@marches.public.lu
- Website:
- http://www.marches.public.lu
-
Ministry of Mobility and Public Works Taxi Office
- Address:
-
4, place de l'Europe
L-1499
Luxembourg
Luxembourg
L-2938
- Phone:
- (+352) 247 74 444
- Email address:
- pro@infotaxi.lu
- Website:
- http://www.infotaxi.lu
-
Ministry of Mobility and Public Works Public Works Department
- Address:
-
4, place de l'Europe
L-1499
Luxembourg
Luxembourg
L-2940 Luxembourg
- Phone:
- (+352) 247 83 300
- Email address:
- info@tp.etat.lu
-
Ministry of Mobility and Public Works Inland Navigation and Logistics
- Address:
-
Luxembourg
Luxembourg
L-2938 Luxembourg
- Phone:
- (+352) 247 84 400
-
Ministry of Mobility and Public Works Directorate of Inland Navigation and Logistics
- Address:
-
4, place de l'Europe
L-1499
Luxembourg
Luxembourg
L-2938 Luxembourg
- Phone:
- (+352) 247 84 400
- Fax:
- (+352) 22 85 68
- Email address:
- inlandnavigation@tr.etat.lu
-
Ministry of Mobility and Public Works Department of Inland Navigation
- Address:
-
36, rue de Machtum
L-6753
Grevenmacher
Luxembourg
B.P. 8, L-6701 Grevenmacher
- Phone:
- (+352) 75 00 48 1
- Email address:
- service.navigation@sn.etat.lu
- Website:
- https://www.service-navigation.lu
-
Ministry of Mobility and Public Works Transport of dangerous goods and perishable items department
- Address:
- 4, place de l'Europe L-1499 Luxembourg Luxembourg
- Email address:
- adn@tr.etat.lu
-
Ministry of Mobility and Public Works Department for special permits
- Address:
- 4, place de l’Europe L-1499 Luxembourg Luxembourg
- Phone:
- (+352) 247 74 400
- Email address:
- autorisations@tr.etat.lu
Closed ⋅ Opens Monday à 9h00
- Saturday:
- Closed
- Sunday:
- Closed
- Monday:
- 9h00 à 11h30, 13h30 à 16h00
- Tuesday:
- 9h00 à 11h30, 13h30 à 16h00
- Wednesday:
- 9h00 à 11h30, 13h30 à 16h00
- Thursday:
- 9h00 à 11h30, 13h30 à 16h00
- Friday:
- 9h00 à 11h30, 13h30 à 16h00
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Related procedures and links
Procedures
Links
Legal references
établissant des règles communes pour l'accès au marché international des services de transport par autocars et autobus
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