Applying for the Luxembourg social security card / European Health Insurance Card

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Summary:

The social security card makes it easier to pay for your healthcare, maternity and long-term care in Luxembourg and, subject to certain conditions, in the countries of the European Union and the European Economic Area, in Switzerland and also in the United Kingdom.

Luxembourg has a two-sided social security card: the national side and the European side.

The national side is the 'social security identification card of Luxembourg'. It confers entitlement to coverage for, among others, healthcare, maternity and long-term care in Luxembourg.

The European side is the European Health Insurance Card (EHIC), which is identical in all Member States. It entitles the holder to be covered for urgent and immediately necessary healthcare during a temporary stay:

  • in another EU Member State (EU);
  • in a country of the European Economic Area (EEA);
  • in Switzerland; and
  • in the United Kingdom.

Who is concerned

Each person enrolled for social security, as a main insured or a co-insured party (dependent on the main insured person), are entitled to a card.

The social security identification card of Luxembourg is strictly personal and issued in the name of the holder.

Prerequisites

Preliminary steps

You must be enrolled as a main insured or co-insured party with one of the health insurance funds in Luxembourg:

Costs

The card is free of charge.

How to proceed

Obtaining the social security card 

In principle, the card is automatically created when you register as a main insured person with the Joint Social Security Centre (Centre commun de la sécurité sociale - CCSS) and sent by post to your official address of residence.

The card is delivered within 3 weeks:

  • to the active main insured person;
    • after the employer has filed a new-employee declaration with the CCSS;
    • following your own declaration to the CCSS, if you are self-employed or voluntarily insured.
  • to co-insured persons, pensioners or persons receiving a replacement income (i.e. the social inclusion income (REVIS), unemployment benefits, etc.) after their application to the competent health insurance fund, i.e. the CNS, CMFEP, CMFEC or EMCFL.

Babies born in Luxembourg are automatically co-insured and the cards are sent by the competent health insurance fund.

For persons who are co-insured through their relationship with a cross-border worker, certain conditions must be satisfied.

Using the card in Luxembourg

The card must be presented to all healthcare providers or suppliers (doctors, hospitals, pharmacies, laboratories, etc.).

Healthcare providers and suppliers are entitled to demand that you show them your identity document (ID card, passport). 

Using the card abroad

Information on coverage of healthcare abroad can be found on the National Health Fund website.

If you are not a national of an EU Member State, the European Health Insurance Card does not entitle you to coverage of medical care during a stay in the following countries:

  • Denmark
  • Iceland
  • Liechtenstein
  • Norway
  • Switzerland

Renewing the card

The social security card of the Grand-Duchy of Luxembourg is valid for a limited period of time, depending on the type of your enrolment.

The validity of the European card is limited in time.

If your European Card is due to expire, it will be automatically renewed 2 months before the expiry date.

If the card is not delivered within this time, you can order a new one on the website of the Joint Social Security Centre.

In that case, expect a delivery time of approximately 3 weeks.

Loss/theft of a card

In the event of loss or theft, a new card must be ordered from the CCSS, or from the competent health insurance fund.

Temporary replacement certificate for the Luxembourg social security card / European Health Insurance Card

In an emergency, you can request a temporary replacement certificate from your health insurance fund via MyGuichet.lu.

This online procedure can be carried out with or without authentication using a LuxTrust product or an electronic identity card (eID).

The request can also be submitted via the MyGuichet.lu mobile app. In order to submit the request using the mobile application, you must:

This certificate will be delivered immediately and is valid for a maximum of 3 months starting from the date of its issuance.

Online services and forms

Who to contact

2 of 8 bodies shown

  • Health Insurance Funds for the Public Sector and Related Sectors

    Address:
    Luxembourg
  • Health Insurance Funds for the Public Sector and Related Sectors Health Insurance Fund for Communal Civil Servants and Employees

    Address:
    20, avenue Emile Reuter
    B.P. 328 L-2013
    Fax:
    (+352) 45 02 01 222
  • Health Insurance Funds for the Public Sector and Related Sectors Health Insurance Fund for Civil Servants and Public Employees

    Address:
    32, avenue Marie-Thérèse L-2132 Luxembourg
    Fax:
    (+352) 45 67 50
  • Health Insurance Funds for the Public Sector and Related Sectors CFL Health Insurance Fund

    Address:
    2B, rue de la Paix L-2312 Luxembourg
    Fax:
    (+352) 24 89 45 01
    Email address:
    emcfl@secu.lu

2 of 4 bodies shown

Related procedures and links

Procedures

Links

Further information

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