Applying for the Luxembourg social security card / European Health Insurance Card
Last update
Luxembourg has a two-sided social security card: the national side and the European side.
The national side is the 'social security identification card of Luxembourg'. It confers entitlement to coverage for, among others, healthcare, maternity and long-term care in Luxembourg.
The European side is the European Health Insurance Card (EHIC), which is identical in all Member States. It entitles the holder to be covered for urgent and immediately necessary healthcare during a temporary stay:
- in another EU Member State (EU);
- in a country of the European Economic Area (EEA);
- in Switzerland; and
- in the United Kingdom.
Who is concerned
Each person enrolled for social security, as a main insured or a co-insured party (dependent on the main insured person), are entitled to a card.
The social security identification card of Luxembourg is strictly personal and issued in the name of the holder.
Prerequisites
Preliminary steps
You must be enrolled as a main insured or co-insured party with one of the health insurance funds in Luxembourg:
- National Health Fund (Caisse nationale de santé - CNS or 'Gesondheetskees');
- Health Insurance Fund for Civil Servants and Public Employees (Caisse de maladie des fonctionnaires et employés publics - CMFEP);
- Health Insurance Fund for Communal Civil Servants and Employees (Caisse de maladie des fonctionnaires et employés communaux - CMFEC);
- CFL Health Insurance Fund for Luxembourg railway workers (Entraide médicale des CFL pour les agents des chemins de fer luxembourgeois - EMCFL).
Costs
The card is free of charge.
How to proceed
Obtaining the social security card
In principle, the card is automatically created when you register as a main insured person with the Joint Social Security Centre (Centre commun de la sécurité sociale - CCSS) and sent by post to your official address of residence.
The card is delivered within 3 weeks:
- to the active main insured person;
- after the employer has filed a new-employee declaration with the CCSS;
- following your own declaration to the CCSS, if you are self-employed or voluntarily insured.
- to co-insured persons, pensioners or persons receiving a replacement income (i.e. the social inclusion income (REVIS), unemployment benefits, etc.) after their application to the competent health insurance fund, i.e. the CNS, CMFEP, CMFEC or EMCFL.
Babies born in Luxembourg are automatically co-insured and the cards are sent by the competent health insurance fund.
For persons who are co-insured through their relationship with a cross-border worker, certain conditions must be satisfied.
Using the card in Luxembourg
The card must be presented to all healthcare providers or suppliers (doctors, hospitals, pharmacies, laboratories, etc.).
Healthcare providers and suppliers are entitled to demand that you show them your identity document (ID card, passport).
Using the card abroad
Information on coverage of healthcare abroad can be found on the National Health Fund website.
If you are not a national of an EU Member State, the European Health Insurance Card does not entitle you to coverage of medical care during a stay in the following countries:
- Denmark
- Iceland
- Liechtenstein
- Norway
- Switzerland
Renewing the card
The social security card of the Grand-Duchy of Luxembourg is valid for a limited period of time, depending on the type of your enrolment.
The validity of the European card is limited in time.
If your European Card is due to expire, it will be automatically renewed 2 months before the expiry date.
If the card is not delivered within this time, you can order a new one on the website of the Joint Social Security Centre.
In that case, expect a delivery time of approximately 3 weeks.
Loss/theft of a card
In the event of loss or theft, a new card must be ordered from the CCSS, or from the competent health insurance fund.
Temporary replacement certificate for the Luxembourg social security card / European Health Insurance Card
In an emergency, you can request a temporary replacement certificate from your health insurance fund via MyGuichet.lu.
This online procedure can be carried out with or without authentication using a LuxTrust product or an electronic identity card (eID).
The request can also be submitted via the MyGuichet.lu mobile app. In order to submit the request using the mobile application, you must:
- have a private eSpace (Pdf, 3.49 Mb); and
- link your private eSpace with the MyGuichet.lu mobile app.
This certificate will be delivered immediately and is valid for a maximum of 3 months starting from the date of its issuance.
Online services and forms
Online services
Who to contact
-
Joint Social Security Centre (CCSS)
- Address:
-
4, rue Mercier
L-2144
Luxembourg
Luxembourg
L-2975 Luxembourg
- Phone:
- (+352) 40 14 11
- Email address:
- ccss@secu.lu
- Website:
- https://ccss.public.lu/en.html
-
Joint Social Security Centre (CCSS) Reception desks
- Address:
- 4, rue Mercier L-2144 Luxembourg
- Phone:
- (+352) 40 14 11
- Email address:
- ccss@secu.lu
- Website:
- https://ccss.public.lu/en.html
Open Ferme à 16h00
- Thursday:
- 8h00 à 16h00
- Friday:
- 8h00 à 16h00
- Saturday:
- Closed
- Sunday:
- Closed
- Monday:
- 8h00 à 16h00
- Tuesday:
- 8h00 à 16h00
- Wednesday:
- 8h00 à 16h00
-
National Health Fund (CNS)
- Address:
-
4, rue Mercier
L-2144
Luxembourg
Luxembourg
L-2980 Luxembourg
- Phone:
- (+352) 27 57 1
- Fax:
- (+352) 27 57 27 58
- Email address:
- cns@secu.lu
- Website:
- https://cns.public.lu/en
-
National Health Fund (CNS) Benefits Department (long-term care insurance)
- Address:
-
4, rue Mercier
L-2144
Luxembourg
L-2980 Luxembourg
- Phone:
- (+352) 27 57 1
- Fax:
- (+352) 27 57 27 58
- Website:
- http://www.cns.lu/en
-
National Health Fund (CNS) CNS – Transfer Abroad
- Address:
-
4, rue Mercier
L-2144
Luxembourg
L-2980 Luxembourg
- Phone:
- (+352) 27 57 1
- Fax:
- (+352) 27 57 27 58
- Email address:
- cns@secu.lu
- Website:
- http://www.cns.lu/en
-
National Health Fund (CNS) Department for Control and Management of Certificates of Incapacity for Work
- Address:
-
4, rue Mercier
L-2144
Luxembourg
L-2980 Luxembourg
- Phone:
- (+352) 27 57 1
- Fax:
- (+352) 27 57 27 58
- Email address:
- controle.cns@secu.lu
- Website:
- http://www.cns.lu/en
-
National Health Fund (CNS) Financial benefits
- Address:
-
4, rue Mercier
L-2144
Luxembourg
L-2980 Luxembourg
- Phone:
- (+352) 27 57 1
- Fax:
- (+352) 27 57 27 58
- Website:
- http://www.cns.lu/en
-
National Health Fund (CNS) Reimbursement of Sickness/Maternity Benefits in Cash
- Address:
-
4, rue Mercier
L-2144
Luxembourg
L-2980 Luxembourg
- Phone:
- (+352) 27 57 1
- Fax:
- (+352) 27 57 27 58
- Website:
- http://www.cns.lu/en
-
National Health Fund (CNS) International Reimbursements
- Address:
-
4, rue Mercier
L-2144
Luxembourg
L-2980 Luxembourg
- Phone:
- (+352) 27 57 1
- Fax:
- (+352) 27 57 27 58
- Website:
- http://www.cns.lu/en
-
National Health Fund (CNS) National Reimbursements
- Address:
-
4, rue Mercier
L-2144
Luxembourg
L-2980 Luxembourg
- Phone:
- (+352) 27 57 1
- Fax:
- (+352) 27 57 27 58
- Website:
- http://www.cns.lu/en
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-
Health Insurance Funds for the Public Sector and Related Sectors
- Address:
- Luxembourg
-
Health Insurance Funds for the Public Sector and Related Sectors Health Insurance Fund for Communal Civil Servants and Employees
- Address:
-
20, avenue Emile Reuter
B.P. 328 L-2013
- Phone:
- (+352) 45 05 15
- Fax:
- (+352) 45 02 01 222
- Website:
- https://cmfec.public.lu/fr.html
-
Health Insurance Funds for the Public Sector and Related Sectors Health Insurance Fund for Civil Servants and Public Employees
- Address:
- 32, avenue Marie-Thérèse L-2132 Luxembourg
- Phone:
- (+352) 45 16 81
- Fax:
- (+352) 45 67 50
- Website:
- https://cmfep.public.lu/en.html
-
Health Insurance Funds for the Public Sector and Related Sectors CFL Health Insurance Fund
- Address:
- 2B, rue de la Paix L-2312 Luxembourg
- Phone:
- (+352) 49 90 3416
- Fax:
- (+352) 49 90 4501
- Email address:
- emcfl@secu.lu
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Related procedures and links
Procedures
Links
Further information
-
Social security card
on the website of the Joint Social Security Centre (CCSS)
-
Ordering a social security card
on the website of the Joint Social Security Centre (CCSS)
-
Treatment abroad
on the website of the National Health Fund (CNS)
-
European Health Insurance Card
on the website of the European Commission
-
Social security
on Your Europe
-
Social security systems in the EU
on the Your Europe portal
