Applying for a passport as a non-resident

The passport is a travel document issued by the State which enables its holder to be identified by foreign authorities.

Since the introduction of the biometric passport, the Grand Duchy issues one document per person. This means that each child has his or her own passport.

A passport is only required if the holder travels to a country that requires one; this includes most foreign countries outside the European Economic Area (EEA). Entry and visitor visas are stamped in passports when they are required by third countries.

Before travelling, it is advisable to check that the passport will be valid for long enough for staying in all the countries to be visited. Some countries only grant entry visas to persons who have a passport valid for at least another 6 months after the expiry date of the visa applied for.

Who is concerned

Any Luxembourg national residing abroad who:

  • does not yet have a passport; or
  • has a passport that is about to expire.
Children are not listed on their parents' passports and need to have a passport of their own.

Preliminary steps

Before applying for a passport, Luxembourg nationals living abroad should register with the competent embassy or consulate in their country of residence.

Applicants are advised to:

  • check and confirm in advance the information listed about them in the National Registry of Natural Persons (Registre national des personnes physiques – RNPP). It is this information that will be used on the passport application;
  • declaring a change of address to the RNPP.

In the case of an application made by a non-resident, he/she must be able to provide proof of his/her address.

Deadlines

The amount of time required by the Passport, Visa and Legalisation Office to issue a passport is:

  • 7 working days following receipt of the application for the standard procedure;
  • 3 working days for the fast-track procedure.
This time limit does not start until all the necessary documents for issuing the passport have been submitted.

At embassies and consulates, the procedure takes more than 10 days.

The amount of time taken to process applications submitted abroad depends on the diplomatic mission.

Passports must be collected within 6 months of applying. Beyond this deadline, the passport might be destroyed.

Costs

Cost

The amount due for issuing a passport valid for:

  • 5 years is:
    • EUR 50 under the standard procedure;
    • EUR 150 under the fast-track procedure;
  • 2 years (only for children under 4 years of age) is:
    • EUR 30 under the standard procedure;
    • EUR 90 under the fast-track procedure.

Payment

Payment can be made:

  • online via MyGuichet.lu;
  • by bank card directly at the Passport, Visa and Legalisation Office (Bureau des passeports, visas et légalisations - BPVL);
  • by deposit or transfer to the BPVL's post office account (IBAN: LU 46 1111 1298 0014 0000 / BIC: CCPLLULL).

Payment must be made:

  • no more than 6 months before applying;
  • no later than at the time of applying.
In case of multiple applications for biometric passports for several members of the same family, the total amount can be paid with a single deposit/transfer, indicating the first names and surnames of all the applicants.

Under no circumstances will the bank charges for making a transfer be borne by the BPVL.

Refund in case of an erroneous transfer

In the event of an erroneous transfer, a refund may be requested in writing (letter, email or fax) from the BPVL. The request must include an explanation, a copy of the transfer as well as an account number (IBAN and BIC code) and name of the account holder.

How to proceed

Submitting the application

An applicant may apply in person at:

It is now possible to make an appointment with the Passport, Visa and Legalisation Office in order to apply for and collect a passport.

It should be noted that:

  • the surnames and first names included on the application must be those listed in the RNPP;
  • at the applicant's request: the names of a spouse, deceased spouse, former spouse or registered partner may be included on the passport. The names or titles on the passport will be those recorded in the RNPP.

Each passport application must be signed.

The diplomatic mission or the BPVL will give the applicant a receipt acknowledging submission of the application.

Supporting documents

Applicants must provide:

  • their current Luxembourg passport or ID card; or
  • in the event of loss or theft: a police statement of loss or theft;
  • if the application is submitted abroad: a recent photo (complying with ICAO standards);
  • a recent residence certificate established within the last 3 months, or a residence permit issued by the competent authority in the country of residence. In countries that do not issue either a residence certificate or a residence permit, the applicant's address may be proved by:
    • producing a driving licence, an electricity or phone bill; or
    • any other document providing credible information as to the applicant's address; or
    • an affidavit (sworn statement) certified by the communal administration / police / a notary / the head of the diplomatic or consular mission or a sworn translator, but only if the address is indicated;
  • in the event of marriage abroad: a copy of the marriage certificate;
  • a payment receipt of the amount of the fee.
Note : When a passport is applied for at the BPVL or at the offices of the communal administration, the ID photo will be taken on the spot.

If applying at the BPVL, applicants must in addition provide:

  • for minors:
    • a recent residence certificate in the child's name; and
    • another certificate with the same address in the name of one of the parents or the legal guardian;
  • a copy of the child's birth certificate;
  • applicants who are not in possession of a valid Luxembourg ID card or passport and there is serious doubt concerning their citizenship must provide a valid certificate of nationality issued by the Nationality Office (Service de la nationalié luxembourgeoise) of the Ministry of Justice.

Collection

Passports should be collected in person (or by a person designated as being authorised to collect the passport) at the place where the application was made.

The receipt received when the passport was applied for must be handed over when collecting the passport.

The receipt of the passport must be signed by the holder (or by the person duly authorised to sign) at the time of collection of the passport.

The passport(s) may be collected at the BPVL by the person authorised to collect it as indicated on the receipt issued when the application was submitted.

Fast-track procedure

Using the fast-track procedure makes it possible to shorten the time taken to produce a passport. A surcharge is made for using this procedure.

Applications may be made at:

The documents required are the same as for the standard procedure. Proof of payment of the surcharge must also be produced.

The passport must still be collected at the BPVL:

  • by the holder of the passport; or
  • a person authorised by the holder.

If the new passport is not produced within 3 working days, the applicant may apply for a refund of the surcharge.

Note that no compensation can be claimed for any damages or harm suffered.

Applying for a passport for a minor or an adult without legal capacity

Emancipated minor

Emancipated minors must submit their passport application in the same way as adult applicants.

Non-emancipated minor

Submitting the application

For applications for a passport for a minor, several different situations must be distinguished:

  • the child lives officially at the same address as both parents:
    • the application can be made by either of the parents;
    • if a power of attorney is issued to a third-party for the purpose of submitting the application, it can be signed by either of the parents;
  • the child lives officially at the same address as one of the parents:
    • the application can be made by:
      • the parent with whom the child lives;
      • the parent with whom the child does not live: the parent must produce an authorisation from the parent with whom the child lives;  
    • if a power of attorney is issued to a third party for the purpose of submitting the application, it must be signed by the parent with whom the child lives;
  • the child does not live with either of its parents: the applicant must:
    • prove that he/she has parental authority in respect of the child. This also applies to the child's parents;
    • produce an authorisation from the person with whom the child officially lives.

Legal representatives must provide proof of their legal authority.

The supporting documents that may be required must be in one of the following languages: German, French, Luxembourgish or English. Documents in any other language must be translated by a sworn translator in Luxembourg.

The name(s) of the child's parent(s) and legal guardian are indicated on the passport as listed:

  • in the RNPP; or
  • otherwise, on the supporting document.

Parental authority is only indicated on a minor's passport if requested by the parent(s) concerned.

Supporting documents

If the passport application for a minor is submitted to a Luxembourg diplomatic mission, the following documents are required:

  • a recent photo (complying with ICAO standards);
  • the family record book (livret de famille) or equivalent;
  • if the parents are separated or divorced:
    • a copy of the separation agreement or divorce judgement proving that the parent countersigning the passport application has parental authority for the child; or
    • an attestation from the competent authority of the place of residence establishing that the child lives at the same address as the parent making the application;
  • a copy of the birth certificate, if the the minor was born abroad;
  • a payment receipt of the amount of the fee.

Depending on the circumstances (newborn, alternating custody of the child, etc.), additional supporting documents may be required.

Signing the application

Children unable to sign their application are exempted (no signature is entered for children until the age of 6). A note to this effect will be entered on the observation page reserved for the competent authorities issuing the passport.

Collecting the passport

A minor's passport should be collected:

  • by the parent who applied on the minor's behalf; or
  • by the other parent or another person duly authorised to collect the passport; or
  • the minor if:
    • he/she has been designated by the parent exercising parental authority or the legal guardian;
    • he/she is over 12 years old;
    • the authorisation was notified by one of the parents at the time the application was submitted.

The names of the child's parent(s) and the legal guardian are indicated on it as listed in the National Registry of Natural Persons or, failing that, on presentation of a supporting document.

Adult without legal capacity

Passport applications for adults under guardianship are submitted by their legal guardian. If the guardian is a legal person, a proxy must be presented.

Legal representatives must provide proof of their legal authority.

The supporting documents that may be required must be in one of the following languages: German, French, Luxembourgish or English. Documents in any other language must be translated by a sworn translator in Luxembourg.

Entering biometric data

After checking the identity and nationality of the applicant, the authorised agents record the passport application on the basis of data in the National Registry of Natural Persons and incorporate the biometric identifiers, which are:

  • fingerprints: flat prints:
    • of the left and right index fingers; or
    • if it is not possible to take a print of the index finger, of another finger;
  • facial image;
  • signature.

Fingerprints are not taken if the applicant applies to a Belgian diplomatic mission.

This data will be stored on the electronic chip in the passport.

The following are not required to have their fingerprints taken:
  • children under 12 years of age;
  • persons physically unable to provide them.

If necessary, a medical certificate attesting the person's inability must be submitted at the time of applying for the passport.

Validity, loss or theft of a passport

The validity of the passport is:

  • 2 years for minors under 4 years of age;
  • 5 years for adults and minors over 4 years of age;

Passports issued by a Belgian diplomatic mission are temporary passports, valid for one year.

Passports are not extended. A new application for a passport must be submitted.

Loss or theft of a passport

The loss, theft or destruction of a passport in another country must be reported as soon as possible:

  • to the police;
  • to:
    • a Luxembourg consulate or embassy; or
    •  failing that, to a Belgian consulate or embassy.

It is also possible to apply for a new passport at a Luxembourg or Belgian diplomatic mission.

When submitting an application for a new passport, in Luxembourg or abroad, a declaration of loss or theft issued by the police must be supplied.

Declaring loss or theft to the Passport, Visa and Legalisation Office entails the invalidation of the passport.

Note: If a lost passport is found, it must not under any circumstances be used; it should be returned to the Passport, Visa and Legalisation Office. This is because lost passports are recorded in an international database; the use of a passport listed in the database could cause serious problems for the user.

Issue of a second passport

No one may be in possession of two passports, even if one of them has expired.

A new passport will not be issued:

  • before the previous passport has been returned; or
  • in the event of loss or theft: before the production of a declaration of loss or theft made to the competent authority.

However, in exceptional circumstances and for duly justified professional reasons, a second passport may be issued to Luxembourg nationals who so request, following the same application procedure.

Applications for a second passport must be submitted to the BPVL; its prior agreement is required.

Forms / Online services

Passport online payment

To complete your application, the information about you collected from this form needs to be processed by the public administration concerned.

That information is kept by the administration in question for as long as it is required to achieve the purpose of the processing operation(s).

Your data will be shared with other public administrations that are necessary for the processing of your application. For details on which departments will have access to the data on this form, please contact the public administration you are filing your application with.

Under the terms of Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify or, where applicable, remove any information relating to you. You are also entitled to withdraw your consent at any time.

Additionally, unless the processing of your personal data is compulsory, you may, with legitimate reasons, oppose the processing of such data.

If you wish to exercise these rights and/or obtain a record of the information held about you, please contact the administration in question using the contact details provided on the form. You are also entitled to file a claim with the National Commission for Data Protection (Commission nationale pour la protection des données), headquartered at 15, boulevard du Jazz L-4370 Belvaux.

By submitting your application, you agree that your personal data may be processed as part of the application process.

myGuichet.lu

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Paiement du passeport en ligne

Les informations qui vous concernent recueillies sur ce formulaire font l’objet d’un traitement par l’administration concernée afin de mener à bien votre demande.

Ces informations sont conservées pour la durée nécessaire par l’administration à la réalisation de la finalité du traitement

Les destinataires de vos données sont les administrations compétentes dans le cadre du traitement de votre demande. Veuillez-vous adresser à l’administration concernée par votre demande pour connaître les destinataires des données figurant sur ce formulaire. Conformément au règlement (UE) 2016/679 relatif à la protection des personnes physiques à l'égard du traitement des données à caractère personnel et à la libre circulation de ces données, vous bénéficiez d’un droit d’accès, de rectification et le cas échéant d’effacement des informations vous concernant. Vous disposez également du droit de retirer votre consentement à tout moment.

En outre et excepté le cas où le traitement de vos données présente un caractère obligatoire, vous pouvez, pour des motifs légitimes, vous y opposer.

Si vous souhaitez exercer ces droits et/ou obtenir communication de vos informations, veuillez-vous adresser à l’administration concernée suivant les coordonnées indiquées dans le formulaire. Vous avez également la possibilité d’introduire une réclamation auprès de la Commission nationale pour la protection des données ayant son siège à 15, boulevard du Jazz L-4370 Belvaux.

En poursuivant votre démarche, vous acceptez que vos données personnelles soient traitées dans le cadre de votre demande.

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Online-Zahlung des Reisepasses

Ihre in diesem Formular erfassten personenbezogenen Informationen werden von der zuständigen Verwaltungsbehörde verarbeitet, um Ihren Antrag erfolgreich abzuschließen.

Diese Informationen werden von der Behörde für den zur Verarbeitung erforderlichen Zeitraum gespeichert.

Die Empfänger Ihrer Daten sind die im Rahmen Ihres Antrags zuständigen Verwaltungsbehörden. Um die Empfänger der in diesem Formular erfassten Daten zu erfahren, wenden Sie sich bitte an die für Ihren Antrag zuständige Behörde.

Gemäß der Verordnung (EU) 2016/679 zum Schutz natürlicher Personen bei der Verarbeitung personenbezogener Daten und zum freien Datenverkehr haben Sie das Recht auf Zugang, Berichtigung und gegebenenfalls Löschung Ihrer personenbezogenen Informationen. Sie haben zudem das Recht, Ihre erteilte Einwilligung jederzeit zu widerrufen.

Weiterhin können Sie, außer in Fällen, in denen die Verarbeitung Ihrer Daten verpflichtend ist, Widerspruch einlegen, wenn dieser rechtmäßig begründet ist.

Wenn Sie diese Rechte ausüben und/oder Einsicht in Ihre Informationen nehmen möchten, können Sie sich unter den im Formular angegebenen Kontaktdaten an die zuständige Verwaltungsbehörde wenden. Sie haben außerdem die Möglichkeit, bei der Nationalen Kommission für den Datenschutz Beschwerde einzulegen (Commission nationale pour la protection des données, 15, boulevard du Jazz L-4370 Belvaux).

Wenn Sie Ihren Vorgang fortsetzen, akzeptieren Sie damit, dass Ihre personenbezogenen Daten im Rahmen Ihres Antrags verarbeitet werden.

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Accord en matière de demande de passeport / carte d'identité

Les informations qui vous concernent recueillies sur ce formulaire font l’objet d’un traitement par l’administration concernée afin de mener à bien votre demande.

Ces informations sont conservées pour la durée nécessaire par l’administration à la réalisation de la finalité du traitement

Les destinataires de vos données sont les administrations compétentes dans le cadre du traitement de votre demande. Veuillez-vous adresser à l’administration concernée par votre demande pour connaître les destinataires des données figurant sur ce formulaire. Conformément au règlement (UE) 2016/679 relatif à la protection des personnes physiques à l'égard du traitement des données à caractère personnel et à la libre circulation de ces données, vous bénéficiez d’un droit d’accès, de rectification et le cas échéant d’effacement des informations vous concernant. Vous disposez également du droit de retirer votre consentement à tout moment.

En outre et excepté le cas où le traitement de vos données présente un caractère obligatoire, vous pouvez, pour des motifs légitimes, vous y opposer.

Si vous souhaitez exercer ces droits et/ou obtenir communication de vos informations, veuillez-vous adresser à l’administration concernée suivant les coordonnées indiquées dans le formulaire. Vous avez également la possibilité d’introduire une réclamation auprès de la Commission nationale pour la protection des données ayant son siège à 15, boulevard du Jazz L-4370 Belvaux.

En poursuivant votre démarche, vous acceptez que vos données personnelles soient traitées dans le cadre de votre demande.

Mandat en matière de demande de passeport / carte d'identité

Les informations qui vous concernent recueillies sur ce formulaire font l’objet d’un traitement par l’administration concernée afin de mener à bien votre demande.

Ces informations sont conservées pour la durée nécessaire par l’administration à la réalisation de la finalité du traitement

Les destinataires de vos données sont les administrations compétentes dans le cadre du traitement de votre demande. Veuillez-vous adresser à l’administration concernée par votre demande pour connaître les destinataires des données figurant sur ce formulaire. Conformément au règlement (UE) 2016/679 relatif à la protection des personnes physiques à l'égard du traitement des données à caractère personnel et à la libre circulation de ces données, vous bénéficiez d’un droit d’accès, de rectification et le cas échéant d’effacement des informations vous concernant. Vous disposez également du droit de retirer votre consentement à tout moment.

En outre et excepté le cas où le traitement de vos données présente un caractère obligatoire, vous pouvez, pour des motifs légitimes, vous y opposer.

Si vous souhaitez exercer ces droits et/ou obtenir communication de vos informations, veuillez-vous adresser à l’administration concernée suivant les coordonnées indiquées dans le formulaire. Vous avez également la possibilité d’introduire une réclamation auprès de la Commission nationale pour la protection des données ayant son siège à 15, boulevard du Jazz L-4370 Belvaux.

En poursuivant votre démarche, vous acceptez que vos données personnelles soient traitées dans le cadre de votre demande.

Passeport luxembourgeois - Demande de remboursement pour un passeport

Les informations qui vous concernent recueillies sur ce formulaire font l’objet d’un traitement par l’administration concernée afin de mener à bien votre demande.

Ces informations sont conservées pour la durée nécessaire par l’administration à la réalisation de la finalité du traitement

Les destinataires de vos données sont les administrations compétentes dans le cadre du traitement de votre demande. Veuillez-vous adresser à l’administration concernée par votre demande pour connaître les destinataires des données figurant sur ce formulaire. Conformément au règlement (UE) 2016/679 relatif à la protection des personnes physiques à l'égard du traitement des données à caractère personnel et à la libre circulation de ces données, vous bénéficiez d’un droit d’accès, de rectification et le cas échéant d’effacement des informations vous concernant. Vous disposez également du droit de retirer votre consentement à tout moment.

En outre et excepté le cas où le traitement de vos données présente un caractère obligatoire, vous pouvez, pour des motifs légitimes, vous y opposer.

Si vous souhaitez exercer ces droits et/ou obtenir communication de vos informations, veuillez-vous adresser à l’administration concernée suivant les coordonnées indiquées dans le formulaire. Vous avez également la possibilité d’introduire une réclamation auprès de la Commission nationale pour la protection des données ayant son siège à 15, boulevard du Jazz L-4370 Belvaux.

En poursuivant votre démarche, vous acceptez que vos données personnelles soient traitées dans le cadre de votre demande.

Who to contact

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