An identity card proves its holder's identity and nationality. It is mandatory for everyone living in the Grand Duchy who is over 15 years old.

Luxembourg ID cards have an electronic chip.

The procedure for obtaining a Luxembourg ID card can be fast-tracked.

Who is concerned

The ID card is mandatory for everyone who is:

• a Luxembourg national; and
  
• aged 15 and over; and
• resident in the Grand Duchy.

It is optional for children under 15 years old. It may be applied for by a parent with parental authority.

No one may hold more than one Luxembourg ID card.

Costs

Cost of obtaining an ID card

The amount of the fee to be paid is:

• EUR 14 for applicants over 15 years of age;
• EUR 10 for children between 4 and 15 years old;
• EUR 5 for children under the age of 4.

In the case of applications submitted at a communal administration, a communal chancery fee may also be charged.

For a fast-track application, the fee is set at EUR 45, regardless of where the card is applied for or how long it is valid for.

Payment of the fee

The fee must be paid:

• at the earliest, 6 months before applying for the ID card; and
• at the latest, at the time of application.

The fee may be paid:

• online via MyGuichet.lu;
• by bank transfer or payment into CCPL account no. IBAN LU44 1111 7028 7715 0000, BIC code CCPLLULL, for the following beneficiary:

• using the Payconiq application;
• by bank card at the Guichet.lu reception desk.

For applications submitted to the Guichet.lu reception desk, payment may also be made directly on the spot.

Refund in the event of an incorrect bank transfer

In the event of an incorrect bank transfer, you can obtain a refund by applying in writing (letter or email) to the Guichet.lu helpdesk. Your application must contain:

• an explanation;
• a copy of the bank transfer statement;
• an account number (IBAN number and BIC code);
• the name of the account holder to whom the refund is to be made.

How to proceed

Applying for an ID card

ID card applicants may apply to:

• a communal administration; or
• the Guichet.lu reception desk.

In the case of a minor, several different situations must be distinguished:

• the child lives at the same address as both parents:
  • the application can be made by either of the parents; or
  • a power of attorney (mandat) is:
    • drawn up so that a third person can apply; and
    • signed by either one of the parents; or

• the child lives with one of its parents:
  • the application can be made by the parent with whom:
    • the child lives; or
    • the child does not live, provided the other parent has agreed to this; or
  • a power of attorney (mandat) is:
    • drawn up so that a third person can apply; and
    • signed by the parent with whom the child lives; or

• the child does not live with either parent: the person/parent/guardian wishing to apply for the ID card must provide proof of parental authority.

Adults without legal capacity must also be accompanied by their legal guardian.

For security reasons, the application for an ID card always requires the physical presence of the future holder during the registration process, even if the ID card is for an infant. This means that the applicant, and their child, if applicable, must go in person to the Guichet.lu reception desk or the population office of the commune where they live.

At the end of the registration process, applicants validate the data on the pre-completed form and sign it.

For anyone unable to sign and for children under 6 years of age, the word "DISPENSE" (exempt) is written in place of the signature.

Documents to be submitted with the application

All applications must be accompanied by the following documents:

• proof of payment of the fee;
• the old ID card, in the case of renewal; or
  
• in the event of loss, theft or destruction of the old ID card, an official attestation issued by the police.

The photo on the card is usually taken on the spot, so it is not necessary to bring a photograph.

However, persons who intend to use their own photo (provided it is recent and complies with ICAO standards) must submit their application to the Guichet.lu reception desk.

Photos taken by professional photographers usually comply with ICAO standards.

In the case of new-born babies, the parents may have the ID photo taken by a professional photographer. They then go to the communal administration of their place of residence or to the Guichet.lu reception desk to apply for the ID card.

Names on the ID card

The last and first names indicated on the application must be those listed in the National Registry of Natural Persons. Only 3 first names at the most can be printed on electronic identity cards (eID cards).

Any person wanting the name of their living or deceased spouse indicated on the card must indicate this at the time of applying.

Signature

At the end of the registration process, applicants validate the data on the pre-completed form and sign it.

For anyone unable to sign and for children under 6 years of age, the word "DISPENSE" (exempt) is written in place of the signature.

Issuance of the ID card

The ID card can be collected after a period of 10 working days at the place of application. The applicant must bring the application receipt.

ID cards must be collected within 6 months of applying. Thereafter, the commune or the Guichet.lu reception desk is entitled to destroy the ID card.

During the registration process, applicants may give the last and first name(s) of a third party who will collect the ID card in their place. This person is called a 'mandataire' (authorised representative). This person must present the receipt mentioning their name and produce a valid identity document when collecting the ID card.

Note: The name of the 'mandataire' is shown on the receipt. This means the name must be given at the time of the registration process and it cannot be changed subsequently.

Fast-track procedure

Applicants can also obtain an ID card using a fast-track procedure. When applying, the applicant must indicate the reason for the urgency.

Residents may submit their application to:

• the communal administration of their place of residence; or
  
• the Guichet.lu reception desk.

Applicants who wish to use their own photo, which must be recent and comply with ICAO standards, must submit their application to the Guichet.lu reception desk.

ID cards applied for using the fast-track procedure can only be collected at the Guichet.lu reception desk after 3 working days from the date of application.

ID cards must be collected within 6 months of applying. Thereafter, the Guichet.lu reception desk is entitled to destroy the ID card.

Electronic certificates of the ID card

The ID card is in the form of an 85 x 53 mm plastic card; it incorporates a number of security elements as well as secure printing features.

The ID card contains:

• personal information printed visibly on the card;
• data that can only be read electronically (in addition to the visible data), located on a contactless electronic chip:
  • the 13-digit national identification number ('matricule') of the holder;
  • the authentication and electronic signature certificates and the associated private keys;
  • an image of the holder's face;
  • the holder's scanned signature;
  • for ID cards applied for after 2 August 2021, the chip will also contain 2 of the holder's scanned fingerprints if the holder is 12 years or older.

Access to the electronic data is protected by cryptographic security mechanisms such as BAC (Basic Access Control), SAC (Supplemental Access Control) and EAC (Extended Access Control), defined by the ICAO.

The ID card provides its holder with 2 certificates:

• a signature certificate that enables the holder to electronically sign documents and transactions online. The holder is sure to have a qualified electronic signature having the same legal value as a handwritten signature;
• an authentication certificate that enables the holder to log on easily to many State and private online applications, with maximum security.

Activation and access

To be able to provide authentication and sign electronically, adult holders may request the activation of the electronic certificates at the time of application for the card, and only at that time. They must:

• provide a contact email address; and
  
• accept the general terms and conditions of use of the certificates.

For a child aged 15 and over, the certificates may be activated on request:

• by a parent with parental authority; or
  
• the legal guardian.

The parent or legal guardian also signs the request to activate the certificates and accepts the general terms and conditions of use of the certificates. In this case, both the card holder and the parent or legal guardian must:

• sign the application receipt;
• provide a contact email address for either the card holder or the parent/guardian.

The certificates cannot be activated for ID cards issued to minor children under 15 years of age or to adults without legal capacity.

The Guichet.lu reception desk will send a secret code to persons who are eligible for the activation of the certificates, the authentication keys and the electronic signature.

The persons concerned may access the electronic certificates using:

• a card reader, available at the Guichet.lu reception desk;
• software installed on the card holder's computer;
• a secret code known only to the card holder.

Revocation, suspension and reactivation

The holder of an ID card may at any time request the suspension of their certificates, the reactivation of a suspended certificate, or the revocation (i.e. definitive deactivation) of their certificates. The suspension or deletion of authentication and signature certificates does not affect the validity of the ID card.

Change of contact email address

Anyone who, after activating their electronic certificates, changes email address or realises that the encoded email address is incorrect may ask to change the email address by contacting LuxTrust. They will receive their eID-related notifications at a valid address.

Validity period of the ID card

The validity period of the ID card depends on the holder's age:

• for persons over 15 years of age: the ID card is valid for 10 years;
• for children between 4 and 15 years old: the card is valid for 5 years;
• for children under 4 years of age: the card is valid for 2 years.

Where it is temporarily impossible for the applicant to physically provide fingerprints, the identity card is valid for 12 months.

Renewing an ID card

Applications to renew or replace ID cards must be made in person to the competent authorities, as soon as possible, by:

• the applicant;
• the parent with parental authority; or
  
• the legal guardian in the case of minors or adults without legal capacity.

The renewal of the ID card is necessary in the following cases:

• expiry of the period of validity stated on the card;
• the holder's ID photo no longer corresponds to their present appearance;
• loss, theft or damage to the ID card;
• change of last or first name(s) and in the case of the addition or deletion of the name of a living or deceased spouse;
• change of national identification number.

Returning an ID card

In the event of renewal of an ID card or loss of Luxembourg nationality, the old card must be returned:

• to the communal administration of the place of residence; or
  
• to the Guichet.lu reception desk.

The ID card will be invalidated.

Loss, theft or destruction of an ID card

The loss, theft or destruction of an ID card must be reported as soon as possible to both the police and the administration.

Forms / Online services

Appointment booking

Authentic sources

Who to contact