Applying for a Luxembourg identity card - resident

Last update

An identity card proves its holder's identity and nationality. It is mandatory for everyone living in the Grand Duchy who is over 15 years old.

Luxembourg ID cards have an electronic chip.

The procedure for obtaining a Luxembourg ID card can be fast-tracked.

Who is concerned?

The ID card is mandatory for everyone who is:

  • a Luxembourg national; and
  • aged 15 and over; and
  • resident in the Grand Duchy.

It is optional for children under 15 years old. It may be applied for by a parent with parental authority.

No one may hold more than one Luxembourg ID card.

Costs

Cost of obtaining an ID card

The amount of the fee to be paid is:

  • EUR 14 for applicants over 15 years of age;
  • EUR 10 for children between 4 and 15 years old;
  • EUR 5 for children under the age of 4.

In the case of applications submitted at a communal administration, a communal chancery fee may also be charged.

For a fast-track application, the fee is set at EUR 45, regardless of where the card is applied for or how long it is valid for.

Payment of the fee

The fee must be paid:

  • at the earliest, 6 months before applying for the ID card; and
  • at the latest, at the time of application.

The fee may be paid:

  • online via MyGuichet.lu;
  • by bank transfer or payment into CCPL account no. IBAN LU44 1111 7028 7715 0000, BIC code CCPLLULL, for the following beneficiary:

TS-CE CTIE
CARTES D’IDENTITES
B.P. 1111
L-1011 Luxembourg

The proof of payment must be presented when applying for the ID card. It is important to indicate the surname and first name of the ID card holder in the box reserved for communication on the transfer or cash payment.
If you are applying for several members of the same family, you may make a single transfer or payment. The proof of payment must indicate the first and last names of all the persons concerned.

For applications submitted to the Guichet.lu reception desk, payment may also be made directly on the spot.

Refund in the event of an incorrect bank transfer

In the event of an incorrect bank transfer, you can obtain a refund by applying in writing (letter or email) to the Guichet.lu helpdesk. Your application must contain:

  • an explanation;
  • a copy of the bank transfer statement;
  • an account number (IBAN number and BIC code);
  • the name of the account holder to whom the refund is to be made.

How to proceed

Applying for an ID card

ID card applicants may apply to:

In the case of a minor, several different situations must be distinguished:

  • the child lives at the same address as both parents:
    • the application can be made by either of the parents; or
    • a power of attorney (mandat) is:
      • drawn up so that a third person can apply; and
      • signed by either one of the parents; or
  • the child lives with one of its parents:
    • the application can be made by the parent with whom:
      • the child lives; or
      • the child does not live, provided the other parent has agreed to this; or
    • a power of attorney (mandat) is:
      • drawn up so that a third person can apply; and
      • signed by the parent with whom the child lives; or
  • the child does not live with either parent: the person/parent/guardian wishing to apply for the ID card must provide proof of parental authority.

Adults without legal capacity must also be accompanied by their legal guardian.

For security reasons, the application for an ID card always requires the physical presence of the future holder during the registration process, even if the ID card is for an infant. This means that the applicant, and their child, if applicable, must go in person to the Guichet.lu reception desk or the population office of the commune where they live.

At the end of the registration process, applicants validate the data on the pre-completed form and sign it.

For anyone unable to sign and for children under 6 years of age, the word "DISPENSE" (exempt) is written in place of the signature.

Documents to be submitted with the application

All applications must be accompanied by the following documents:

The photo on the card is usually taken on the spot, so it is not necessary to bring a photograph.

However, persons who intend to use their own photo (provided it is recent and complies with ICAO standards (Pdf, 7.62 Mb)) must submit their application to the Guichet.lu reception desk.

Photos taken by professional photographers usually comply with ICAO standards.

In the case of new-born babies, the parents may have the ID photo taken by a professional photographer. They then go to the communal administration of their place of residence or to the Guichet.lu reception desk to apply for the ID card.

Names on the ID card

The last and first names indicated on the application must be those listed in the National Registry of Natural Persons. Only 3 first names at the most can be printed on electronic identity cards (eID cards).

Any person wanting the name of their living or deceased spouse indicated on the card must indicate this at the time of applying.

Signature

At the end of the registration process, applicants validate the data on the pre-completed form and sign it.

For anyone unable to sign and for children under 6 years of age, the word "DISPENSE" (exempt) is written in place of the signature.

Issuance of the ID card

The ID card can be collected after a period of 10 working days at the place of application. The applicant must bring the application receipt.

ID cards must be collected within 6 months of applying. Thereafter, the commune or the Guichet.lu reception desk is entitled to destroy the ID card.

During the registration process, applicants may give the last and first name(s) of a third party who will collect the ID card in their place. This person is called a 'mandataire' (authorised representative). This person must present the receipt mentioning their name and produce a valid identity document when collecting the ID card.

Note: The name of the 'mandataire' is shown on the receipt. This means the name must be given at the time of the registration process and it cannot be changed subsequently.

Fast-track procedure

Applicants can also obtain an ID card using a fast-track procedure. When applying, the applicant must indicate the reason for the urgency.

Residents may submit their application to:

Applicants who wish to use their own photo, which must be recent and comply with ICAO standards (Pdf, 7.62 Mb), must submit their application to the Guichet.lu reception desk.

ID cards applied for using the fast-track procedure can only be collected at the Guichet.lu reception desk after 3 working days from the date of application.

ID cards must be collected within 6 months of applying. Thereafter, the Guichet.lu reception desk is entitled to destroy the ID card.

Electronic certificates of the ID card

The ID card is in the form of an 85 x 53 mm plastic card; it incorporates a number of security elements as well as secure printing features.

The ID card contains:

  • personal information printed visibly on the card;
  • data that can only be read electronically (in addition to the visible data), located on a contactless electronic chip:
    • the 13-digit national identification number ('matricule') of the holder;
    • the authentication and electronic signature certificates and the associated private keys;
    • an image of the holder's face;
    • the holder's scanned signature;
    • for ID cards applied for after 2 August 2021, the chip will also contain 2 of the holder's scanned fingerprints if the holder is 12 years or older.

Access to the electronic data is protected by cryptographic security mechanisms such as BAC (Basic Access Control), SAC (Supplemental Access Control) and EAC (Extended Access Control), defined by the ICAO.

The ID card provides its holder with 2 certificates:

  • a signature certificate that enables the holder to electronically sign documents and transactions online. The holder is sure to have a qualified electronic signature having the same legal value as a handwritten signature;
  • an authentication certificate that enables the holder to log on easily to many State and private online applications, with maximum security.

Activation and access

To be able to provide authentication and sign electronically, adult holders may request the activation of the electronic certificates at the time of application for the card, and only at that time. They must:

For a child aged 15 and over, the certificates may be activated on request:

  • by a parent with parental authority; or
  • the legal guardian.

The parent or legal guardian also signs the request to activate the certificates and accepts the general terms and conditions of use of the certificates (Pdf, 405 Kb). In this case, both the card holder and the parent or legal guardian must:

  • sign the application receipt;
  • provide a contact email address for either the card holder or the parent/guardian.

The certificates cannot be activated for ID cards issued to minor children under 15 years of age or to adults without legal capacity.

The Guichet.lu reception desk will send a secret code to persons who are eligible for the activation of the certificates, the authentication keys and the electronic signature.

The persons concerned may access the electronic certificates using:

Revocation, suspension and reactivation

The holder of an ID card may at any time request the suspension of their certificates, the reactivation of a suspended certificate, or the revocation (i.e. definitive deactivation) of their certificates. The suspension or deletion of authentication and signature certificates does not affect the validity of the ID card.

Change of contact email address

Anyone who, after activating their electronic certificates, changes email address or realises that the encoded email address is incorrect may ask to change the email address by contacting LuxTrust (see 'Online services and forms'). They must go in person to the registered office of LuxTrust, present a valid ID and submit the duly completed form. They will then receive their eID-related notifications at a valid address.

Validity period of the ID card

The validity period of the ID card depends on the holder's age:

  • for persons over 15 years of age: the ID card is valid for 10 years;
  • for children between 4 and 15 years old: the card is valid for 5 years;
  • for children under 4 years of age: the card is valid for 2 years.

Where it is temporarily impossible for the applicant to physically provide fingerprints, the identity card is valid for 12 months.

Renewing an ID card

Applications to renew or replace ID cards must be made in person to the competent authorities, as soon as possible, by:

  • the applicant;
  • the parent with parental authority; or
  • the legal guardian in the case of minors or adults without legal capacity.

The renewal of the ID card is necessary in the following cases:

  • expiry of the period of validity stated on the card;
  • the holder's ID photo no longer corresponds to their present appearance;
  • loss, theft or damage to the ID card;
  • change of last or first name(s) and in the case of the addition or deletion of the name of a living or deceased spouse;
  • change of national identification number.

Returning an ID card

In the event of renewal of an ID card or loss of Luxembourg nationality, the old card must be returned:

The ID card will be invalidated.

Loss, theft or destruction of an ID card

The loss, theft or destruction of an ID card must be reported as soon as possible to both the police and the administration.

Online services and forms

Online payment

Online services

Downloadable forms

Appointment booking

My data

Who to contact

Guichet.lu reception desk - ID cards and driving licences

  • Guichet.lu reception desk - ID cards and driving licences

    Address:
    11, rue Notre-Dame L-2240 Luxembourg Luxembourg
    Closed ⋅ Opens tomorrow at 8.00
    Monday:
    8.00 to 17.00
    Tuesday:
    8.00 to 17.00
    Wednesday:
    8.00 to 17.00
    Thursday:
    8.00 to 17.00
    Friday:
    8.00 to 17.00
    Saturday:
    Closed
    Sunday:
    Closed

Guichet.lu reception desk - Information desk

  • Guichet.lu reception desk - Information desk

    Address:
    11, rue Notre-Dame L-2240 Luxembourg Luxembourg
    Closed ⋅ Opens tomorrow at 8.00
    Monday:
    8.00 to 17.00
    Tuesday:
    8.00 to 17.00
    Wednesday:
    8.00 to 17.00
    Thursday:
    8.00 to 17.00
    Friday:
    8.00 to 17.00
    Saturday:
    Closed
    Sunday:
    Closed

Guichet.lu Helpdesk

Communal administrations

  • Beaufort

    Address:
    9, rue de l'Eglise L-6315 Beaufort Luxembourg
    Fax:
    (+352) 86 93 88
    Monday to Friday: 08.30 - 12.00 and 14.00 - 16.30 (closed on Thursday afternoon) / open until 20.00 on Wednesdays
  • Bech

    Address:
    1, Enneschtgaass L-6230 Bech Luxembourg
    Fax:
    (+352) 79 06 74
    Email address:
    bech@pt.lu
    Monday to Friday: 08.00 - 12.00 and 13.00 - 17.00 (closed on Monday afternoons); Thursday: 13.00 - 19.00 (open until 17.00 during school holidays)
  • Beckerich

    Address:
    6, Dikrecherstrooss L-8523 Beckerich Luxembourg
    Fax:
    (+352) 23 62 91 62
    Monday, Tuesday, Thursday, Friday: 08.30 - 12.00; Wednesday: 08.30 - 12.00 and 14.00 - 17.45
  • Berdorf

    Address:
    5, rue de Consdorf L-6551 Berdorf Luxembourg
    Fax:
    (+352) 79 91 89
    Monday to Friday: 08.00 - 12.00; Monday to Wednesday: 14.00 - 16.00; Thursday: 14.00 - 19.00
  • Bertrange

    Address:
    2, beim Schlass L-8058 Bertrange Luxembourg
    B.P. 28 L-8005 Bertrange
    Fax:
    (+352) 26 31 27 57
    Monday to Friday: 08.00 - 12.00 and 13.00 - 16.00
  • Bettembourg

    Address:
    13, rue du Château L-3217 Bettembourg Luxembourg
    B.P. 29 L-3201 Bettembourg
    Fax:
    (+352) 51 80 80-601
    Monday to Friday: 08.30 - 11.30 and 14.00 - 16.30 / "Biergerzenter" open until 19.00 on Thursdays
  • Bettendorf

    Address:
    1, rue Neuve L-9353 Bettendorf Luxembourg
    Fax:
    (+352) 80 92 34
    Monday: 08.00 - 11.30 and 14.00 - 18.45; Tuesday to Friday: 08.00 - 11.30 and 14.00 - 16.30 (closed on Wednesdays)
  • Betzdorf

    Address:
    11, rue du Château L-6922 Berg Luxembourg
    B.P. 2 L-6901 Roodt/Syre
    Fax:
    (+352) 77 00 82
    Lundi à vendredi: 08.00 - 12.00 et 13.30 - 16.30
    (bureau de la population et état civil) / Uniquement sur RDV: lundi, mardi, jeudi, vendredi: 16.30 - 17.00; mercredi: 07.00 - 08.00
  • Bissen

    Address:
    1, rue des Moulins L-7784 Bissen Luxembourg
    B.P. 25 L-7703 Bissen
    Fax:
    (+352) 85 97 63
    Monday: 08.30 - 11.30 and 13.30 - 18.30 (only population service);
    Tuesday to Friday: 08.30 - 11.30 and 13.30 - 16.30 (closed on Thursday morning)
  • Biwer

    Address:
    6, Kiirchestrooss L-6834 Biwer Luxembourg
    Fax:
    (+352) 71 90 25
    Lundi à vendredi: 08.00 - 11.30
    (fermé le 1ier mercredi de chaque mois le matin, ouvert le 1ier mercredi de chaque mois l'après-midi de 14.00 - 18.00)
  • Boulaide

    Address:
    3, rue de la Mairie L-9640 Boulaide Luxembourg
    Fax:
    (+352) 99 36 92
    Monday, Thursday: 14.00 - 17.00; Tuesday, Wednesday, Friday: 08.30 - 12.00
  • Bourscheid

    Address:
    1, Schlassweee L-9140 Bourscheid Luxembourg
    Fax:
    (+352) 99 03 57-565
    Monday to Friday: 08.00 - 12.00; Monday: 14.00 - 18.00; Tuesday to Friday: 14.00 - 16.00 (except on Wednesdays)
  • Bous-Waldbredimus

    Address:
    20, rue Luxembourg L-5408 Bous Luxembourg
    Phone:
    (+352) 28 86 04 01
    Biergerzenter
    Fax:
    (+352) 28 86 04 109
    Other services: please make an appointment during normal office hours
  • Clervaux

    Address:
    Montée du Château L-9712 Clervaux Luxembourg
    B.P. 35 L-9701 Clervaux
    Fax:
    (+352) 27 800-900
    Lundi à vendredi: 08.00 - 11.30; mardi à vendredi: 14.00 - 16.30
    mercredi ouvert jusqu'à 19.00 (uniquement bureau de la population, sauf la veille d'un jour férié)
  • Colmar-Berg

    Address:
    5, rue de la Poste L-7730 Colmar-Berg Luxembourg
    B.P. 10 L-7701 Colmar-Berg
    Fax:
    (+352) 83 55 43-225
    Monday to Thursday: 08.00 - 12.00; Wednesday: 13.00 - 17.00 (closed on Fridays)
  • Consdorf

    Address:
    8, route d'Echternach L-6212 Consdorf Luxembourg
    Fax:
    (+352) 79 04 31
    Monday to Friday: 08.00 - 12.00 and 14.00 - 16.00; open until 18.00 on Tuesdays
  • Contern

    Address:
    4, Place de la Mairie L-5310 Contern Luxembourg
    Fax:
    (+352) 35 72 36
    Monday-Friday: 08.15 - 11.30 and 13.30 - 16.30 / or by appointment between 07.00 - 08.15 and 16.30 - 18.30
  • Dalheim

    Address:
    Gemengeplaz L-5680 Dalheim Luxembourg
    Fax:
    (+352) 23 60 53-50
    Closed Monday and Friday afternoon; appointments can be made for urgent administrative matters.
  • Diekirch

    Address:
    27, avenue de la Gare L-9233 Diekirch Luxembourg
    B.P. 145 L-9202 Diekirch
    Fax:
    (+352) 80 87 80-250
    Lundi à vendredi: 08.30 - 11.30 et 14.00 - 16.30 / Bureau de la population et état civil: mercredi jusqu'à 18.00
  • Differdange

    Address:
    40, avenue Charlotte L-4530 Differdange Luxembourg
    B.P. 12 L-4501 Differdange
    Fax:
    (+352) 58 77 1-1210
    Monday and Friday: 08.00 - 11.30 and 13.30 - 16.30 / the "Biergeramt" is also open on Saturday morning: 09.00 - 11.00
  • Dippach

    Address:
    11, rue de l'Eglise L-4994 Schouweiler Luxembourg
    B.P. 59 L-4901 Bascharage
    Fax:
    (+352) 27 95 25-299
    Email address:
    commune@dippach.lu
    Monday to Friday: 08.00 - 12.00 and 14.00 - 17.00; open until 18.00 on Mondays; Wednesday from 07.30
  • Dudelange

    Address:
    Place de l'Hôtel de Ville L-3590 Dudelange Luxembourg
    B.P. 73 L-3401 Dudelange
    Fax:
    (+352) 51 61 21-299
    Monday, Tuesday and Friday: 8.00-12.00 and 13.00-17.00; Wednesday: 8.00-12.00 and 13.00-19.00; Thursday: 8.00-17.00
  • Echternach

    Address:
    2, place du Marché L-6460 Echternach Luxembourg
    B.P. 22 L-6401 Echternach
    Fax:
    (+352) 72 92 22-51
    Lundi à jeudi: 08.30 -11.30 et 14.00 - 16.30 ; vendredi: 08.30 - 13.00 heures / Bureau de la population et état civil: lundi ouvert jusqu’à 19.00
  • Ell

    Address:
    27, Haaptstrooss L-8530 Ell Luxembourg
    B.P. 9 L-8501 Redange/Attert
    Fax:
    (+352) 26 62 38-55
    Monday, Wednesday, Friday: 08.15 - 11.45; Thursday: 13.30 - 18.30
  • Erpeldange sur Sûre

    Address:
    21, Porte des Ardennes L-9145 Erpeldange-sur-Sûre Luxembourg
    B.P. 39 L-9001 Ettelbruck
    Fax:
    (+352) 81 97 08
    Monday: 07.30 - 11.30 and 13.00 - 18.00; Tuesday, Thursday, Friday: 07.30 - 11.30 and 13.00 - 16.30; closed on Wednesday
  • Esch sur Alzette

    Address:
    Place de l'Hôtel de Ville L-4002 Esch-sur-Alzette Luxembourg
    B.P. 145 L-4002 Esch-sur-Alzette
    Fax:
    (+352) 54 35 14 667
    Monday to Friday: 08.00 - 17.00 ("Biergeramt")
  • Esch-sur-Sûre

    Address:
    1, an der Gaass L-9150 Eschdorf Luxembourg
    Fax:
    (+352) 83 91 12-25
    Monday to Thursday: 08.00 - 11.30 and 13.00 - 16.30 ; open until 18.30 on Mondays, Friday: 08.00 - 11.30
  • Ettelbruck

    Address:
    Place de l'Hôtel de Ville L-9087 Ettelbruck Luxembourg
    B.P. 116 L-9002 Ettelbruck
    Fax:
    (+352) 81 91 81-364
    Monday to Friday: 08.00 - 11.30 and 13.30 - 16.30; open until 18.30 on Wednesdays
  • Feulen

    Address:
    25, route de Bastogne L-9176 Niederfeulen Luxembourg
    Fax:
    (+352) 81 79 08
    Monday, Tuesday, Wednesday and Friday: 08.00 - 12.00 (closed on Thursday morning and Friday afternoon); Monday; 13.00 - 16.00; Wednesday: 13.00-17.00,; Thursday: 13.00 - 18.00
  • Fischbach

    Address:
    1, rue de l'Eglise L-7430 Fischbach Luxembourg
    Fax:
    (+352) 32 70 84-50
    Monday-Friday: 08.30 - 11.30 and 14.00 - 18.00
  • Flaxweiler

    Address:
    1, rue de Berg L-6926 Flaxweiler Luxembourg
    Fax:
    (+352) 77 08 33
    Monday to Friday: 08.30 - 11.30 and 13.30 - 16.30
  • Frisange

    Address:
    10, Munnerëferstrooss L-5701 Frisange Luxembourg
    B.P. 12 L-5701 Aspelt
    Fax:
    (+352) 23 66 06 88
    closed on Friday afternoon
  • Garnich

    Address:
    15, rue de l'Ecole L-8353 Garnich Luxembourg
    Fax:
    (+352) 38 00 19 90
    Monday-Friday: 08.30-11.30; Monday: 14.00 - 18.00; Tuesday, Wednesday, Friday: 14.00 - 16.00; Thursday afternoon closed.
  • Goesdorf

    Address:
    1, Op der Driicht L-9653 Goesdorf Luxembourg
    Fax:
    (+352) 89 91 73
    Monday, Tuesday, Thursday, Friday: 08.30 - 11.30 and 13.30 - 16.30; every 2nd Tuesday evening from 16.30-18.30 / closed on Wednesday.
  • Grevenmacher

    Address:
    6, Place du Marché L-6755 Grevenmacher Luxembourg
    B.P. 5 L-6701 Grevenmacher
    Fax:
    (+352) 75 03 11-80
  • Grosbous-Wahl

    Address:
    1, rue de Bastogne L-9154 Grosbous Luxembourg
    PO box 7 L-9006 Grosbous
    Fax:
    (+352) 83 86 55
  • Habscht

    Address:
    Place Denn L-8465 Eischen Luxembourg
    Fax:
    (+352) 39 01 33-209
    Maison communale à Eischen: lundi à vendredi: 08.00 - 12.00; lundi, jeudi, vendredi: 13.00 - 17.00; mardi: 13.00 - 19.00; mercredi fermé / Bureau communal à Hobscheid: mercredi: 10.00 - 12.00 / Bureau communal à Septfontaines: mercredi: 13.30 - 16.30
  • Heffingen

    Address:
    2, am Duerf L-7651 Heffingen Luxembourg
    Fax:
    (+352) 87 97 54
  • Helperknapp

    Address:
    2, rue de Hollenfels L-7481 Tuntange Luxembourg
    Fax:
    (+352) 28 80 40-299
    Monday: 08.00 – 11.30 / Tuesday: 07.00 – 11.30 and 13.30 – 16.30 / Wednesday: 08.00 – 11.30 and 13.30 – 16.30 (* Nocturne every first Wednesday of the month until 18.30 / Thursday: 08.00 – 11.30 and 13.30 – 16.30 (** Thursday afternoon by appointment only) / Friday: 08.h00 – 11.30.
  • Hesperange

    Address:
    474, route de Thionville L-5886 Hesperange Luxembourg
    B.P. 10 L-5801 Hesperange
    Fax:
    (+352) 36 00 06
    Monday to Friday: 07.45 - 11.45 and 13.30 - 17.00; open until 18.00 on Thursdays
  • Junglinster

    Address:
    12, rue de Bourglinster L-6112 Junglinster Luxembourg
    B.P. 14 L-6101 Junglinster
    Fax:
    (+352) 78 83 19
    Lundi à vendredi: 08.00 - 12.30 et 13.00 - 16.30 / ouvert jeudi jusqu'à 19.00 (sauf la veille d'un jour férié)
  • Käerjeng

    Address:
    24, rue de l'Eau L-4920 Bascharage Luxembourg
    B.P. 50 L-4901 Bascharage
    Fax:
    (+352) 50 05 52 399
    Monday to Friday: 08.00 - 11.30 and 13.30 - 16.00 (or by appointment)
  • Kayl

    Address:
    4, rue de l'Hôtel de Ville L-3674 Kayl Luxembourg
    B.P. 56 L-3601 Kayl
    Fax:
    (+352) 56 33 23
  • Kehlen

    Address:
    15, rue de Mamer L-8280 Kehlen Luxembourg
    Fax:
    (+352) 30 91 91-200
    Monday-Friday: 07.00 - 11.30 and 13.30 - 16.00
  • Kiischpelt

    Address:
    7, op der Gare L-9776 Wilwerwiltz Luxembourg
    Fax:
    (+352) 92 06 15
    Monday to Friday: 09.00 - 11.30 and 14.00 - 16.30
  • Koerich

    Address:
    2, rue du Château L-8385 Koerich Luxembourg
    Fax:
    (+352) 39 73 62
  • Kopstal

    Address:
    28, rue de Saeul L-8189 Kopstal Luxembourg