Operators that hold an Air Operator Certificate (AOC) must nominate a group of people who ensure that the operator remains in compliance with European requirements. This group shall include:
a nominated manager responsible for creating and maintaining an effective management system;
a nominated flight operations manager;
a nominated crew training manager;
a nominated ground operations manager;
a nominated safety manager;
a nominated compliance manager.
Who is concerned
All commercial air operators with an AOC declared to the Directorate of Civil Aviation (Direction de l'Aviation Civile – DAC) must appoint a group of nominated persons.
Deadlines
If an operator wishes to change a nominated person, they must notify the DACat least 10 days before the new nominated person begins their duties.
Unforeseen changes must be reported as soon as possible to allow the competent authority to determine whether the relevant requirements are still being met and, where applicable, to amend the Air Operator Certificate (AOC) and corresponding conditions of approval.
Costs
The costs for this approval are included in the fees paid by the operator.
How to proceed
Filing an application
Operators must submit the duly completed and signed application for approval to the DAC by email to the following address: ops@av.etat.lu.
Supporting documents
The application must be submitted together with:
a detailed CV of the person being nominated;
copies of the training completion certificates;
a copy of the management of change implemented (MoC);
a proposed documentation update.
Application processing time
The DAC will review the application within 10 working days of receiving it.
The competent authority reserves the right to interview candidates or request proof of their ability before deciding whether they are acceptable.
Validity period
The approval of the nominated person is valid until the operator submits an application to make a change.
Obligation
The competent authority must be notified of any changes in personnel that may affect the operator's certificate or the conditions of approval.
Operators that hold an AOC must maintain a management system that corresponds to its size and the nature and complexity of its activities, and that includes:
a clearly defined line of responsibility and accountability for the entire organisation;
a description of the safety policy;
a list of the hazards entailed by its activities, an assessment of them and the management of associated risks;
an inventory of actions to mitigate the risks and their effectiveness;
a trained staff that is competent to perform the tasks assigned to them, including, in particular, an appointed person who is responsible for ensuring that the operator meets European requirements;
documentation on the key processes of the management system (e.g. processes intended to make staff aware of their responsibilities);
a position to monitor the operator's compliance with the applicable requirements.
Forms / Online services
Application for approval of nominated person
To complete your application, the information about you collected from this form needs to be processed by the public administration concerned.
That information is kept by the administration in question for as long as it is required to achieve the purpose of the processing operation(s).
Your data will be shared with other public administrations that are necessary for the processing of your application. For details on which departments will have access to the data on this form, please contact the public administration you are filing your application with.
Under the terms of Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify or, where applicable, remove any information relating to you. You are also entitled to withdraw your consent at any time.
Additionally, unless the processing of your personal data is compulsory, you may, with legitimate reasons, oppose the processing of such data.
If you wish to exercise these rights and/or obtain a record of the information held about you, please contact the administration in question using the contact details provided on the form. You are also entitled to file a claim with the National Commission for Data Protection (Commission nationale pour la protection des données), headquartered at 15, boulevard du Jazz L-4370 Belvaux.
By submitting your application, you agree that your personal data may be processed as part of the application process.
Les informations qui vous concernent recueillies sur ce formulaire font l’objet d’un traitement par l’administration concernée afin de mener à bien votre demande.
Ces informations sont conservées pour la durée nécessaire par l’administration à la réalisation de la finalité du traitement
Les destinataires de vos données sont les administrations compétentes dans le cadre du traitement de votre demande. Veuillez-vous adresser à l’administration concernée par votre demande pour connaître les destinataires des données figurant sur ce formulaire. Conformément au règlement (UE) 2016/679 relatif à la protection des personnes physiques à l'égard du traitement des données à caractère personnel et à la libre circulation de ces données, vous bénéficiez d’un droit d’accès, de rectification et le cas échéant d’effacement des informations vous concernant. Vous disposez également du droit de retirer votre consentement à tout moment.
En outre et excepté le cas où le traitement de vos données présente un caractère obligatoire, vous pouvez, pour des motifs légitimes, vous y opposer.
Si vous souhaitez exercer ces droits et/ou obtenir communication de vos informations, veuillez-vous adresser à l’administration concernée suivant les coordonnées indiquées dans le formulaire. Vous avez également la possibilité d’introduire une réclamation auprès de la Commission nationale pour la protection des données ayant son siège à 15, boulevard du Jazz L-4370 Belvaux.
En poursuivant votre démarche, vous acceptez que vos données personnelles soient traitées dans le cadre de votre demande.