Application for approval of nominated person

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Operators that hold an Air Operator Certificate (AOC) must nominate a group of people who ensure that the operator remains in compliance with European requirements. This group shall include:

  • a nominated manager responsible for creating and maintaining an effective management system;
  • a nominated flight operations manager;
  • a nominated crew training manager;
  • a nominated ground operations manager;
  • a nominated safety manager;
  • a nominated compliance manager.

Who is concerned?

All commercial air operators with an AOC declared to the Directorate of Civil Aviation (Direction de l'Aviation Civile – DAC) must appoint a group of nominated persons.

Deadlines

If an operator wishes to change a nominated person, they must notify the DAC at least 10 days before the new nominated person begins their duties.

Unforeseen changes must be reported as soon as possible to allow the competent authority to determine whether the relevant requirements are still being met and, where applicable, to amend the Air Operator Certificate (AOC) and corresponding conditions of approval.

Costs

The costs for this approval are included in the fees paid by the operator.

How to proceed

Filing an application

Operators must submit the duly completed and signed application for approval to the DAC by email to the following address: ops@av.etat.lu.

Supporting documents

The application must be submitted together with:

  • a detailed CV of the person being nominated;
  • copies of the training completion certificates;
  • a copy of the management of change implemented (MoC);
  • a proposed documentation update.

Application processing time

The DAC will review the application within 10 working days of receiving it.

The competent authority reserves the right to interview candidates or request proof of their ability before deciding whether they are acceptable.

Validity period

The approval of the nominated person is valid until the operator submits an application to make a change.

Obligation

The competent authority must be notified of any changes in personnel that may affect the operator's certificate or the conditions of approval.

Operators that hold an AOC must maintain a management system that corresponds to its size and the nature and complexity of its activities, and that includes:

  • a clearly defined line of responsibility and accountability for the entire organisation;
  • a description of the safety policy;
  • a list of the hazards entailed by its activities, an assessment of them and the management of associated risks;
  • an inventory of actions to mitigate the risks and their effectiveness;
  • a trained staff that is competent to perform the tasks assigned to them, including, in particular, an appointed person who is responsible for ensuring that the operator meets European requirements;
  • documentation on the key processes of the management system (e.g. processes intended to make staff aware of their responsibilities);
  • a position to monitor the operator's compliance with the applicable requirements.

Online services and forms

Who to contact

Directorate of Civil Aviation

  • Ministry of Mobility and Public Works Directorate of Civil Aviation
    4, rue Lou Hemmer L-1748 Luxembourg Luxembourg
    B.P. 283, L-2012
    Closed ⋅ Opens Monday at 8.30
    Sunday:
    Closed
    Monday:
    8.30 to 12.00, 13.00 to 17.00
    Tuesday:
    8.30 to 12.00, 13.00 to 17.00
    Wednesday:
    8.30 to 12.00, 13.00 to 17.00
    Thursday:
    8.30 to 12.00, 13.00 to 17.00
    Friday:
    8.30 to 12.00, 13.00 to 17.00
    Saturday:
    Closed
    Opening hours: from 8.30 to 12.00 and 13.00 to 17.00

Related procedures and links

Procedures

Application for document approval (air operations)

Links

Legal references

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