• Notre prestataire de services LuxTrust annonce une maintenance le samedi 19 avril de 22h00 à 23h59. Pendant cette période il ne sera pas possible de se connecter aux services publics comme MyGuichet.lu ou eCDF ni de signer électroniquement à l’aide d’un produit LuxTrust. Une connexion et signature avec GouvID reste cependant possible. Par ailleurs, l’utilisation de l’app MyGuichet.lu pour des démarches sans signature reste fonctionnelle, à condition que l’app est couplée avec l’espace personnel de l’utilisateur. 
  • Unser Dienstleister LuxTrust kündigt für Samstag, den 19. April, von 22:00 bis 23:59 Uhr Wartungsarbeiten an. Während dieses Zeitraums ist es nicht möglich, sich bei öffentlichen Diensten wie MyGuichet.lu oder eCDF einzuloggen oder mit einem LuxTrust-Produkt elektronisch zu unterschreiben. Das Einloggen und Unterschreiben mit GouvID bleiben jedoch möglich. Zudem ist die Nutzung der App MyGuichet.lu für Vorgänge ohne Unterschrift weiterhin gewährleistet, sofern die App mit dem persönlichen Bereich des Nutzers gekoppelt ist.
  • Our service provider LuxTrust has announced maintenance work on Saturday 19 April from 22.00 to 23.59. During this period, it will not be possible to log in to public services such as MyGuichet.lu or eCDF, or to sign electronically using a LuxTrust product. However, it is still possible to log in and sign with GouvID. Furthermore, the MyGuichet.lu mobile app can still be used for procedures that do not require a signature, provided that the app is linked to the user's private eSpace.

Applying for a compensation for non-pecuniary damage following an accident or an occupational disease that occurred on or after 1 January 2011

Last update

A relative of an insured person who died as a result of an accident at work, a commuting accident, or an occupational illness may be eligible for compensation for non-pecuniary damage. Interested parties must send their request to the Accident Insurance Association (Association d'assurance accident - AAA). Compensation consists of a lump sum payment.

Who is concerned

Persons related to the insured who can claim compensation for their non-pecuniary damage are:

  • the surviving spouse or partner;
  • legitimate, natural or adoptive children;
  • the father and mother;
  • any other person who has lived in a domestic community with the insured for at least 3 years at the time of death.

Prerequisites

The work, commuting or school accident, or the occupational illness must have been declared beforehand.

Preliminary steps

Benefits relating to the work, commuting or school accident must have been declared beforehand. Additionally, the insured must have their occupational illness medically certified.

Deadlines

The beneficiaries must send their application to the AAA within 3 years from the death of the insured.

How to proceed

Spouse/partner and children of the insured

The spouse or partner and the children of the deceased insured are each entitled to a fixed benefit of EUR 3,649 at the cost of living index 100.

Father and mother of the insured

The father and mother of the deceased insured are each entitled to a fixed benefit of EUR 2,189 at the cost of living index 100.

Anyone who has lived in a domestic community with the insured

Any other person who has lived in a domestic community for at least 3 years with the insured person at the time of their death is entitled to a fixed benefit of EUR 1,459 at the cost of living index 100.

Appeal

Interested parties have several means of appeal at their disposal to assert their rights.

Online services and forms

Who to contact

  • Accident Insurance Association (AAA)

    Address:
    4, rue Mercier L-2144 Luxembourg Luxembourg
    L-2976 Luxembourg

    Desk opening hours (with or without booking an appointment via MyGuichet.lu):

    Closed ⋅ Opens Monday at 8.00
    Saturday:
    Closed
    Sunday:
    Closed
    Monday:
    8.00 to 12.00
    Tuesday:
    8.00 to 12.00
    Wednesday:
    8.00 to 12.00
    Thursday:
    8.00 to 12.00
    Friday:
    8.00 to 12.00
  • Accident Insurance Association (AAA) Benefits department

    Address:
    Fax:
    (+352) 49 53 35
    Closed ⋅ Opens Monday à 9h00
    Saturday:
    Closed
    Sunday:
    Closed
    Monday:
    9h00 à 11h30, 13h30 à 16h00
    Tuesday:
    9h00 à 11h30, 13h30 à 16h00
    Wednesday:
    9h00 à 11h30, 13h30 à 16h00
    Thursday:
    9h00 à 11h30, 13h30 à 16h00
    Friday:
    9h00 à 11h30, 13h30 à 16h00

Accident Insurance Association

  • Accident Insurance Association (AAA)

    Address:
    4, rue Mercier L-2144 Luxembourg Luxembourg
    L-2976 Luxembourg

    Desk opening hours (with or without booking an appointment via MyGuichet.lu):

    Closed ⋅ Opens Monday at 8.00
    Saturday:
    Closed
    Sunday:
    Closed
    Monday:
    8.00 to 12.00
    Tuesday:
    8.00 to 12.00
    Wednesday:
    8.00 to 12.00
    Thursday:
    8.00 to 12.00
    Friday:
    8.00 to 12.00
  • Accident Insurance Association (AAA) Benefits department

    Address:
    Fax:
    (+352) 49 53 35
    Closed ⋅ Opens Monday à 9h00
    Saturday:
    Closed
    Sunday:
    Closed
    Monday:
    9h00 à 11h30, 13h30 à 16h00
    Tuesday:
    9h00 à 11h30, 13h30 à 16h00
    Wednesday:
    9h00 à 11h30, 13h30 à 16h00
    Thursday:
    9h00 à 11h30, 13h30 à 16h00
    Friday:
    9h00 à 11h30, 13h30 à 16h00

Related procedures and links

Procedures

Links

Further information

Prestations des survivants

sur le site de l'Association d'assurance accident (AAA)

Legal references

Your opinion matters to us

Tell us what you think of this page. You can leave us your feedback on how to improve this page. You will not receive a reply to your feedback. Please use the contact form for any specific questions you might have.

Fields marked with an asterisk (*) are mandatory.

Did you find what you were looking for?*
How would you rate this page?*
Very poor
Very good

Leave a comment to help us improve this page. Do not provide any personal information such as your email address, name, telephone number, etc.

0/1000

Please rate this page

Your opinion has been submitted successfully!

Thank you for your contribution. If you need help or have any questions, please use the contact form.

Would you like to help us make digital public services more user-friendly by submitting your suggestions for improvement?

Then visit Zesumme Vereinfachen, the online participation platform dedicated to administrative simplification in Luxembourg.

Let's simplify things together

An error occurred

Oops, an error has occurred.