Notifying a withdrawal or recall in the food chain

Last update

This tutorial contains screenshots with the old layout of Guichet.lu and/or MyGuichet.lu. The online procedure itself has not changed and still works according to the same principle.

Procedure with authentication

Do you have a business eSpace on MyGuichet.lu? Watch our tutorial which explains how to complete this procedure using the authenticated mode.

You have an authentication product but no business eSpace yet? You can create it with just a few clicks. You do not need a specific authentication product for MyGuichet.lu. For instance, if you are already using a Token or LuxTrust Mobile for your online banking transactions, you can use the same product for MyGuichet.lu.

How to set up a business eSpace

Procedure without authentication

You don't have a LuxTrust product, a Luxembourg eID or an eIDAS means of authentication from another European country? Watch our tutorial which explains how to complete the procedure without having to log in to MyGuichet.lu.

Your opinion matters to us

Tell us what you think of this page. You can leave us your feedback on how to improve this page. You will not receive a reply to your feedback. Please use the contact form for any specific questions you might have.

Fields marked with an asterisk (*) are mandatory.

Did you find what you were looking for?*
How would you rate this page?*
Very poor
Very good

Leave a comment to help us improve this page. Do not provide any personal information such as your email address, name, telephone number, etc.

0/1000

Please rate this page

Your opinion has been submitted successfully!

Thank you for your contribution. If you need help or have any questions, please use the contact form.

Would you like to help us make digital public services more user-friendly by submitting your suggestions for improvement?

Then visit Zesumme Vereinfachen, the online participation platform dedicated to administrative simplification in Luxembourg.

Let's simplify things together

An error occurred

Oops, an error has been detected during your form processing.