Notifying a withdrawal or recall in the food chain
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This tutorial contains screenshots with the old layout of Guichet.lu and/or MyGuichet.lu. The online procedure itself has not changed and still works according to the same principle.
Procedure with authentication
Do you have a business eSpace on MyGuichet.lu? Watch our tutorial which explains how to complete this procedure using the authenticated mode.
You have an authentication product but no business eSpace yet? You can create it with just a few clicks. You do not need a specific authentication product for MyGuichet.lu. For instance, if you are already using a Token or LuxTrust Mobile for your online banking transactions, you can use the same product for MyGuichet.lu.
Procedure without authentication
You don't have a LuxTrust product, a Luxembourg eID or an eIDAS means of authentication from another European country? Watch our tutorial which explains how to complete the procedure without having to log in to MyGuichet.lu.