Booking an appointment with the CFUE for assistance in urban planning and environmental matters

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Summary:

You can ask for an appointment with the Facilitation Unit for Urban Planning and Environment (Cellule de facilitation urbanisme et environnement - CFUE) on MyGuichet.lu in order to receive technical assistance and advice within the framework of planning and authorisation processes for urban development projects.

Booking an appointment with the Facilitation Unit for Urban Planning and Environment

The aim of the Facilitation Unit for Urban Planning and Environment (CFUE) of the Ministry of Housing and Spatial Planning is to facilitate administrative procedures related to authorisations introduced at State level by the main laws and regulations on urban planning and environment.

If you are looking to carry out a planning, urbanisation or development project, you can ask for an appointment with the CFUE in order to receive technical assistance and advice within the framework of planning and authorisation processes for the said project.

The CFUE:

  • answers questions from individuals and professionals about urban planning and environmental matters;
  • provides an overview of the applicable laws and regulations;
  • determines which steps are required to make a project a reality.

Who is concerned

Citizens, companies or communes wishing to carry out a planning, urbanisation or development project.

Prerequisites

Ideally, you should contact the CFUE at the beginning of the planning process, before the official procedures are initiated.

How to proceed

Submitting the application

Appointments can be made on MyGuichet.lu. You can submit your request:

  • with authentication using:
    • a LuxTrust product;
    • a Luxembourg electronic identity card (eID).
    • an eIDAS device from another European country;
  • without authentication.

You are invited to:

  • provide explanations about your project;
  • attach explanatory documents if necessary.

Processing the application

Following the transmission of the request for an appointment, the CFUE analyses the situation as well as the legal and regulatory framework according to the context of the project. It will then contact you to arrange a meeting (in person or by video conference) in order to:

  • review the rules that apply to the plot of land and the project,
  • discuss your specific requirements.

Good to know

The CFUE can also act as a mediator in the event of prolonged silence or failure to meet a deadline for responding to a request for authorisation.

Online services and forms

Appointment booking

Booking an appointment with the Facilitation Unit for Urban Planning and Environment

Other language(s)

Who to contact

Related procedures and links

Procedures

Links

Further information

Legal references

Arrêté grand-ducal modifié du 25 avril 2013

déterminant les attributions et l'organisation d'une Cellule de facilitation relative aux autorisations dans les domaines de l'urbanisme et de l'environnement

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