• Notre prestataire de services LuxTrust annonce une maintenance le samedi 19 avril de 22h00 à 23h59. Pendant cette période il ne sera pas possible de se connecter aux services publics comme MyGuichet.lu ou eCDF ni de signer électroniquement à l’aide d’un produit LuxTrust. Une connexion et signature avec GouvID reste cependant possible. Par ailleurs, l’utilisation de l’app MyGuichet.lu pour des démarches sans signature reste fonctionnelle, à condition que l’app est couplée avec l’espace personnel de l’utilisateur. 
  • Unser Dienstleister LuxTrust kündigt für Samstag, den 19. April, von 22:00 bis 23:59 Uhr Wartungsarbeiten an. Während dieses Zeitraums ist es nicht möglich, sich bei öffentlichen Diensten wie MyGuichet.lu oder eCDF einzuloggen oder mit einem LuxTrust-Produkt elektronisch zu unterschreiben. Das Einloggen und Unterschreiben mit GouvID bleiben jedoch möglich. Zudem ist die Nutzung der App MyGuichet.lu für Vorgänge ohne Unterschrift weiterhin gewährleistet, sofern die App mit dem persönlichen Bereich des Nutzers gekoppelt ist.
  • Our service provider LuxTrust has announced maintenance work on Saturday 19 April from 22.00 to 23.59. During this period, it will not be possible to log in to public services such as MyGuichet.lu or eCDF, or to sign electronically using a LuxTrust product. However, it is still possible to log in and sign with GouvID. Furthermore, the MyGuichet.lu mobile app can still be used for procedures that do not require a signature, provided that the app is linked to the user's private eSpace.

Alerting the Centre for Equal Treatment

Last update

The Centre for Equal Treatment (hereinafter 'CET'), in collaboration with the Government IT Centre, has created a new online assistant on MyGuichet.lu which enables 'whistleblowers' to report breaches without authentication.

The CET performs its duties in complete independence and its purpose is to promote, analyse and monitor equal treatment of all persons without discrimination on the grounds of race or ethnic origin, gender, sexual orientation, religion or belief, disability or age.

The CET has been designated, by the law of 16 May 2023 transposing Directive (EU) 2019/1937 of the European Parliament and of the Council of 23 October 2019 on the protection of persons who report breaches of Union law, as the competent authority for receiving reports of breaches in its areas of competence.

Who is concerned

Whistleblowers working in the private or public sector who have acquired information concerning breaches in a work-related context (current, past or future employment relationship), including:

  • salaried workers (including civil servants and State employees);
  • persons who are self-employed;
  • shareholders and members of a company's administrative, management or supervisory body, including non-executive members, volunteers and paid or unpaid trainees;
  • any persons working under the supervision and direction of contractors, subcontractors and suppliers.

This also applies to:

  • facilitators (natural persons assisting whistleblowers on a confidential basis);
  • third parties who have a work-based or personal relationship with whistleblowers and who are at risk of retaliation, such as the whistleblower's colleagues or relatives;
  • legal entities that the whistleblower owns, works for or is otherwise connected with in a work-related context;
  • persons who have reported or disclosed information on breaches anonymously, but who are subsequently identified and suffer retaliation;
  • persons reporting breaches to relevant institutions, bodies, offices or agencies of the European Union.

The following are not concerned:

  • reporting of breaches relating to national security;
  • whistleblowers whose relationships are covered by:
    • medical confidentiality;
    • the confidentiality of attorney-client relations;
    • the professional secrecy to which a notary or court bailiff is bound;
    • the secrecy of judicial deliberations;
    • rules on criminal procedure.

How to proceed

Anyone who wishes to report breaches of legislation falling within the remit of the CET may do so in Luxembourgish, French, German or English:

  • via the 'Whistleblower' procedure without authentication on the secure MyGuichet.lu platform;
  • by email to whistleblower@cet.lu;
  • by post to the CET's postal address:

Centre pour l'égalité de traitement
65, route d'Arlon
L-1140 Luxembourg ;

  • by telephone at: (+352) 28 37 36 35.

The secure MyGuichet.lu platform is to be preferred insofar as this channel provides the best possible guarantee of independence and autonomy for the receipt and processing of reports of breaches received in accordance with the law of 16 May 2023.

The CET's external reporting channel guarantees the completeness, integrity and confidentiality of the information transmitted. The information transmitted in this way is accessible only to certain authorised CET staff, who are bound by professional secrecy.

Any processing of personal data carried out under the law of 16 May 2023 is carried out in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC.

As a public authority processing personal data, the CET is bound to respect the obligations incumbent on it in its capacity as a data controller.

If you have any questions about the processing of your personal data by the CET, please consult the dedicated page on the CET website.

Online services and forms

Online services

Who to contact

Related procedures and links

Links

Legal references

  • Loi du 16 mai 2023

    portant transposition de la directive (UE) 2019/1937 du Parlement européen et du Conseil du 23 octobre 2019 sur la protection des personnes qui signalent des violations du droit de l’Union.

  • Loi du 28 novembre 2006

    portant 1. transposition de la directive 2000/43/CE du Conseil du 29 juin 2000 relative à la mise en œuvre du principe de l’égalité de traitement entre les personnes sans distinction de race ou d’origine ethnique; 2. transposition de la directive 2000/78/CE du Conseil du 27 novembre 2000 portant création d’un cadre général en faveur de l’égalité de traitement en matière d’emploi et de travail; 3. modification du Code du travail et portant introduction dans le Livre II d’un nouveau titre V relatif à l’égalité de traitement en matière d’emploi et de travail; 4. modification des articles 454 et 455 du Code pénal; 5. modification de la loi du 12 septembre 2003 relative aux personnes handicapées

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