Citizens of the European Union or of a country treated as such (Iceland, Liechtenstein, Norway or Switzerland) who no longer have their registration certificate or permanent residence permit must ask for its replacement.

Registration certificate

In the event of loss, theft or damage to the registration certificate issued, EU citizens must submit an application for replacement to the General Department of immigration of the Ministry of Home Affairs, either online via MyGuichet.lu, or by post (see 'Online services and forms').

Submitting the application online

The application is available on MyGuichet.lu. The online procedure can be completed:

• with authentication using:
  • a LuxTrust product; or
  • an electronic identity card (eID); or
• without authentication.

The application can also be submitted via the MyGuichet.lu mobile app. In order to do so, applicants must:

• have a private eSpace (Pdf, 3.49 Mb); and
• link their private eSpace with the MyGuichet.lu mobile app.

Submitting the application by post

If the application is submitted by post, the application form and the supporting documents listed hereafter must be sent to the Ministry of Home Affairs.

Supporting documents

The following documents must be attached to the application:

• a copy of a valid identity document (passport or identity card);
  
• in case of loss or theft of the certificate: the declaration of theft/loss established by the police;
• in case of damage to the certificate: the damaged certificate;
• in all other cases: any element that justifies the replacement.

Permanent residence permit

Submitting the application

In the event of loss, theft or damage to the permanent residence permit, EU citizens must submit an application for replacement to the General Department of immigration.

This application can be submitted in the same way as for the registration certificate detailed above, i.e. either online via MyGuichet.lu or by post (see 'Online services and forms').

Supporting documents

The following documents must be attached to the application:

• a copy of a valid identity document (passport or identity card);
• in case of loss or theft of the permanent residence permit: the declaration of theft/loss established by the police;
• in case of damage to the permanent residence permit: the damaged permit;
  
• in all other cases: any element that justifies the replacement.