Luxembourg Import Declaration

Last update

Système eDouane Import / Export

Importing goods into Luxembourg which originated from a non-EU country is subject to customs duties. These duties vary according to the origin and nature of the goods.

The importing business must declare or have its goods declared electronically via the Customs and Excise Agency's eDouane Import/Export system.

Who is concerned

Any business importing goods into Luxembourg must declare its imports to the customs authorities, as well as the value of the goods, where applicable.

The business may resort to use of customs agencies for the customs formalities.

Approved economic operators have access to certain facilities when filing their customs declarations.

Prerequisites

Preliminary steps

For a business to be able to declare its imports, it must have:

How to proceed

Import declaration

The importing business or its representative must file an import declaration online via the eDouane Import/Export system.

Should the electronic eDouane system be unavailable, the applicant may, upon consultation with the relevant customs office, file a single administrative document (SAD) in paper form.

Customs duties / VAT

Upon lodging the import declaration, the business must pay the customs duties.

If the importing business does not have a Luxembourg VAT number, then the VAT is payable at the time of the import.

If the importing business has a Luxembourg VAT number, the VAT payment may be postponed.

However, the goods imported must be mentioned in the following VAT declaration to the Registration Duties, Estates and VAT Authority (Administration de l'enregistrement, des domaines et de la TVA).

Online services and forms

Online services

Système eDouane Import / Export

Who to contact

Customs and Excise Agency

  • Customs and Excise Agency (ADA)

    Address:
    Luxembourg
    Phone:
    (+352) 28 18 28 18
    Email address:
    douanes@do.etat.lu
    Website:
    https://douanes.public.lu/fr.html

  • Customs and Excise Agency (ADA) Technical Support Department

    Address:
    Croix de Gasperich L-1350 Luxembourg
    BP 1122, L-1011 Luxembourg
    Phone:
    (+352) 28 18 45 15
    Fax:
    (+352) 28 18 41 10

  • Customs and Excise Agency (ADA) Customs Office Luxembourg - Excise Department

    Address:
    1, rue in Bouler (Croix de Gasperich) L-1350 Luxembourg
    BP 1432, L-1014 Luxembourg
    Phone:
    (+352) 49 88 58 429
    Fax:
    (+352) 49 88 58 400
    Open Ferme à 17h00
    Thursday:
    8h00 à 17h00
    Friday:
    8h00 à 17h00
    Saturday:
    Closed
    Sunday:
    Closed
    Monday:
    8h00 à 17h00
    Tuesday:
    8h00 à 17h00
    Wednesday:
    8h00 à 17h00

  • Customs and Excise Agency (ADA) Caisse centrale

    Address:
    3, rue des Prés L-7561 Mersch
    B.P. 182, L-7502 Mersch
    Phone:
    (+352) 27 48 84 88
    Fax:
    (+352) 27 48 83 00
    Email address:
    caisse.centrale@do.etat.lu
    Website:
    https://douanes.public.lu/fr.html
    Open Ferme à 17h00
    Thursday:
    8h00 à 17h00
    Friday:
    8h00 à 17h00
    Saturday:
    Closed
    Sunday:
    Closed
    Monday:
    8h00 à 17h00
    Tuesday:
    8h00 à 17h00
    Wednesday:
    8h00 à 17h00

  • Customs and Excise Agency (ADA) Customs and Excise Directorate

    Address:
    22, rue de Bitbourg L-1273 Luxembourg
    B.P. 1605, L-1016 Luxembourg
    Phone:
    (+352) 28 18 28 18
    Fax:
    (+352) 28 18 92 00
    Email address:
    ida@do.etat.lu
    Website:
    https://douanes.public.lu/fr.html

  • Customs and Excise Agency (ADA) Disputes and Cooperation Department

    Address:
    22, rue de Bitbourg L-1273 Luxembourg
    B.P. 1605, L-1016 Luxembourg
    Phone:
    (+352) 28 18 28 18
    Fax:
    (+352) 28 18 92 00
    Email address:
    henri.nimax@do.etat.lu

  • Customs and Excise Agency (ADA) Customs Department

    Address:
    22, rue de Bitbourg L-1273 Luxembourg
    B.P. 1605, L-1016 Luxembourg
    Phone:
    (+352) 28 18 28 18
    Fax:
    (+352) 28 18 92 00

  • Customs and Excise Agency (ADA) Luxembourg - Airport (Cargocentre)

    Address:
    Aéroport de Luxembourg L-1110 Findel
    B.P. 61, L-6905 Niederanven
    Phone:
    (+352) 24 56 95 90
    Transit and export
    Phone:
    (+352) 24 56 90 12
    Import
    Fax:
    (+352) 2456 90 50
    Email address:
    transit.findel@do.etat.lu
    Website:
    https://douanes.public.lu/fr.html
    00.00 - 24.00 non-stop

  • Customs and Excise Agency (ADA) Bettembourg

    Address:
    Terminal Intermodal Eurohub Sud L-3434 Dudelange
    B.P. 39, L-3201 Bettembourg
    Phone:
    (+352) 28 18 55 99
    Email address:
    brbettembourg@do.etat.lu
    Open Ferme à 17h00
    Thursday:
    8h00 à 17h00
    Friday:
    8h00 à 17h00
    Saturday:
    Closed
    Sunday:
    Closed
    Monday:
    8h00 à 17h00
    Tuesday:
    8h00 à 17h00
    Wednesday:
    8h00 à 17h00

  • Customs and Excise Agency (ADA) Customs Office - Luxembourg-Howald

    Address:
    Croix de Gasperich L-1350 Luxembourg
    B.P. 1122, L-1011 Luxembourg
    Phone:
    (+352) 28 18 42 47
    Phone:
    (+352) 28 18 44 03
    Fax:
    (+352) 28 18 41 00
    Email address:
    centre.douanier@do.etat.lu
    Open Ferme à 17h00
    Thursday:
    8h00 à 17h00
    Friday:
    8h00 à 17h00
    Saturday:
    Closed
    Sunday:
    Closed
    Monday:
    8h00 à 17h00
    Tuesday:
    8h00 à 17h00
    Wednesday:
    8h00 à 17h00

  • Customs and Excise Agency (ADA) Customs Office - North

    Address:
    2, rue Clairefontaine L-9201 Diekirch
    B.P. 77
    Phone:
    (+352) 81 70 45 1
    Fax:
    (+352) 81 70 45 71
    Website:
    https://douanes.public.lu/fr/acteur/bureaux/bureau_nord.html
    Open Ferme à 17h00
    Thursday:
    8h00 à 17h00
    Friday:
    8h00 à 17h00
    Saturday:
    Closed
    Sunday:
    Closed
    Monday:
    8h00 à 17h00
    Tuesday:
    8h00 à 17h00
    Wednesday:
    8h00 à 17h00

  • Customs and Excise Agency (ADA) eDouane Helpdesk

    Address:
    L-1016 Luxembourg
    B.P. 1605
    Phone:
    (+352) 28 18 20 00
    Fax:
    (+352) 28 18 92 01
    Email address:
    servicedesk@do.etat.lu
    Website:
    https://douanes.public.lu/fr/services-ligne/edouanes.html

  • Customs and Excise Agency (ADA) Central Customs Revenue Office

    Address:
    22, rue de Bitbourg L-1273
    B.P. 1605, L-1016 Luxembourg
    Phone:
    (+352) 28 18 28 18
    Fax:
    (+352) 28 18 92 00
    Website:
    https://douanes.public.lu/fr/acteur/bureaux/caisse_centrale.html

  • Customs and Excise Agency (ADA) Licensed Premises Service

    Address:
    Centre douanier Luxembourg-Howald Croix de Gasperich - 1, rue in Bouler L-1350 Luxembourg
    B.P. 1122 L-1011 Luxembourg
    Phone:
    (+352) 28 18 44 88
    Fax:
    (+352) 28 18 41 50
    Website:
    https://douanes.public.lu/fr.html
    Open Ferme à 17h00
    Thursday:
    8h00 à 17h00
    Friday:
    8h00 à 17h00
    Saturday:
    Closed
    Sunday:
    Closed
    Monday:
    8h00 à 17h00
    Tuesday:
    8h00 à 17h00
    Wednesday:
    8h00 à 17h00

  • Customs and Excise Agency (ADA) Clothing Supply Service

    Address:
    Croix de Gasperich L-1350 Luxembourg
    B.P. 1122, L-1011 Luxembourg
    Phone:
    (+352) 28 18 42 92
    Fax:
    (+352) 28 18 41 40

  • Customs and Excise Agency (ADA) General Customs and Excise Inspectorate

    Address:
    22, rue de Bitbourg L-1273 Luxembourg-Hamm
    Email address:
    ida.accises@do.etat.lu

  • Customs and Excise Agency (ADA) Luxembourg Revenue Office - Department for Luxembourg Centre

    Address:
    Croix de Gasperich - Rue in Bouler L-1350 Luxembourg
    Phone:
    (+352) 28 18 44 99
    Fax:
    (+352) 28 18 41 00

  • Customs and Excise Agency (ADA) Luxembourg Revenue Office - Luxembourg North Department

    Address:
    2, rue de Clairefontaine L-9220 Diekirch
    Phone:
    (+352) 81 70 45 1
    Fax:
    (+352) 81 70 45 71

2 of 18 bodies shown

Related procedures and links

Procedures

Registration for VAT Economic Operator Registration and Identification (EORI) number Tariff classification of goods (CN/TARIC code)

Links

Further information

Legal references

Your opinion matters to us

Tell us what you think of this page. You can leave us your feedback on how to improve this page. You will not receive a reply to your feedback. Please use the contact form for any specific questions you might have.

Fields marked with an asterisk (*) are mandatory.

Did you find what you were looking for?*
How would you rate this page?*
Very poor
Very good

Leave a comment to help us improve this page. Do not provide any personal information such as your email address, name, telephone number, etc.

0/1000

Please rate this page

Your opinion has been submitted successfully!

Thank you for your contribution. If you need help or have any questions, please use the contact form.

Would you like to help us make digital public services more user-friendly by submitting your suggestions for improvement?

Then visit Zesumme Vereinfachen, the online participation platform dedicated to administrative simplification in Luxembourg.

Let's simplify things together

An error occurred

Oops, an error has occurred.