SME Packages - Digital
Last update
As part of the SME Packages - Digital support programme, you will receive assistance for implementing a digital tool that allows you to establish better online communication with your customers and to achieve better business management. With the SME Packages - Digital, you can deploy a digital solution with the assistance of a professional and receive guidance from an adviser as you implement your digital strategy in accordance with the following topics:
- Digital marketing: includes creating, developing, or improving your website and running social media campaigns;
- Management system: includes an ERP, a cash register, or a software tailored to your industry;
- Electronic invoicing: includes an ERP system with a specific module for electronic invoicing.
Who is concerned
Any company that:
- has a business permit issued by the Ministry of the Economy;
- meets the conditions for SMEs in terms of staff, annual turnover and annual balance sheet;
- has its registered office in Luxembourg.
Prerequisites
Preliminary steps
Companies interested in the SME Packages - Digital must first contact the House of Entrepreneurship of the Chamber of Commerce or the eHandwierk department of the Chamber of Skilled Trades and Crafts (for craft companies).
Companies must undergo a pre-analysis by the House of Entrepreneurship or the Chamber of Skilled Trades and Crafts, which helps the company to complete the grant application form.
Costs
To benefit from the SME Packages – Digital programme, companies must carry out a project worth between EUR 6,650 excl. VAT and EUR 25,000 excl. VAT.
How to proceed
Amount of aid
The amount of financial aid granted by the Ministry of the Economy for the implementation of the digital solution is a fixed amount of EUR 5,000 excl. VAT.
Companies will be reimbursed after the package is in place.
Procedure
Pre-analysis of your current situation
Make an appointment with the House of Entrepreneurship of the Chamber of Commerce or with the eHandwierk department of the Chamber of Skilled Trades and Crafts (for craft businesses) for a pre-analysis of your current situation in terms of digitalisation to identify priority actions.
Definition of your package and choice of service provider
You choose your package and the provider that best meets your expectations. Together, you define a quote of between EUR 6,650 excl. VAT and EUR 25,000 excl. VAT.
Submitting and reviewing your application
Your application for financial aid is completed by a House of Entrepreneurship adviser or by an eHandwierk adviser for craft businesses.
The Ministry of the Economy analyses and decides on your application.
Implementation of the package
The service provider implements the digital solution according to the chosen package.
Assessment of your package
Once the service provider has finished providing support, an evaluation meeting will determine your level of satisfaction and savings made. At that point, the application process will be deemed closed.
Your voucher
You pay the final bill to the provider. The Ministry of the Economy will provide you with a grant amounting to EUR 5,000.
Good to know
Watch the video of the Ministry of the Economy on the SME Packages - Digital support programme.
Who to contact
-
Ministry of the Economy General Directorate for SME, Craft and Retail
- Address:
-
19-21, boulevard Royal
L-2449
Luxembourg
Luxembourg
L-2937 Luxembourg
- Email address:
- info.pme@eco.etat.lu
- Website:
- https://meco.gouvernement.lu/en.html
Telephone numbers vary according to the departments concerned.
-
Digital package
- Address:
- 14, rue Erasme L-1468 Luxembourg Luxembourg
- Phone:
- (+352) 42 39 39 840
- Email address:
- digital@houseofentrepreneurship.lu
-
Chamber of Skilled Trades and Crafts SME packages
- Address:
- 2, circuit de la Foire Internationale L-1347 Luxembourg Luxembourg
- Phone:
- (+352) 42 67 67 305
- Phone:
- (+352) 42 67 67 306
- Phone:
- (+352) 42 67 67 307
- Email address:
- ehandwierk@cdm.lu
- Website:
- http://www.cdm.lu
Related procedures and links
Links
Multimedia
vidéo sur YouTube
Legal references
relatif à l’application des articles 107 et 108 du traité sur le fonctionnement de l’Union européenne aux aides de minimis