Dial 112 - the European emergency number for emergencies requiring fire and ambulance services
Last update
In the event of an emergency requiring the intervention of the fire brigade or an ambulance, dial 112. This number is free of charge. This number:
- is valid throughout the European Union (EU); and
- must only be used for emergency situations, such as fires, accidents or medical emergencies.
How to proceed
How 112 works
No country calling code required
No country code is required for this number, i.e. you can dial 112 directly from any EU country.
Accessibility
112 is available 24/7 to guarantee rapid intervention by a medical team or the fire brigade.
Reachable from anywhere
112 is accessible from both landlines and mobile phones.
Guaranteed emergency service
You can contact 112 even if there is no mobile phone network.
Reasons to call 112
In Luxembourg, by calling 112, you immediately reach the Grand Ducal Fire and Rescue Corps (Corps grand-ducal d’incendie et de secours - CGDIS), which is able to organise the necessary intervention.
112 is reserved for emergencies and situations such as:
- accidents;
- medical emergencies;
- situations requiring assistance from public services.
Accidents
You must dial 112 for the following accidents:
- traffic accidents with injuries;
- accidents at work (e.g. falls or amputations);
- domestic accidents resulting in injuries or burns;
- accidents that occurred during leisure activities;
- drowning or electric shock.
Medical emergencies
You must dial 112 for the following medical emergencies:
- unconscious or unresponsive persons;
- severe chest pain;
- sudden paralysis of a limb or loss of sight;
- breathing difficulties or suffocation;
- uncontrollable bleeding;
- women in labour;
- suicide threats or attempts.
Situations requiring assistance from public services
You must dial 112 for the following situations requiring assistance from public services:
- fires, gas leaks or risks of explosion;
- people trapped in vehicles or buildings;
- victims of violence;
- pollution or danger to the environment;
- missing persons;
- the discovery of suspicious objects resembling explosives.
Information on on-call services
For information on on-call services, you can visit the 'On-call' section (Gardes) of the www.112.lu website. You will find information on:
- on-call hospitals;
- on-call medical centres;
- paediatric consultations outside GP surgery opening hours;
- pharmacies on call;
- dentists on call;
- ophthalmologists on call;
- vets on call;
- useful telephone numbers.
Who to contact
-
Corps grand-ducal d’incendie et de secours (CGDIS)
- Address:
- 3, boulevard de Kockelscheuer L-1821 Luxembourg Luxembourg
- Phone:
-
(+352) 49 77 12 332
Volunteer Department
- Email address:
- administratif@cgdis.lu
- Website:
- https://112.public.lu/fr.html
Related procedures and links
Links
Further information
sur le site du Corps grand-ducal d'incendie et de secours (CGDIS)
