Ordering a certificate of affiliation or an income certificate from the Joint Social Security Centre (CCSS)
Last update
Certificates of affiliation and income certificates ('wage statement') are issued by the Joint Social Security Centre (Centre commun de la sécurité sociale - CCSS). The certificates can be:
- directly generated via MyGuichet.lu; or
- ordered online on the CCSS website. Certificates ordered online are sent to the insured person:
- in electronic form to their private eSpace on MyGuichet.lu, provided they have previously activated the eDelivery function; or
- in paper form to their address as indicated in the National Registry of Natural Persons (Registre national des personnes physiques RNPP).
Prerequisites
Ordering on the CCSS website
Activation of the eDelivery function
In order to receive their certificates in electronic format, the insured person must activate the eDelivery function before they order online.
The insured person can activate this function via their private eSpace on MyGuichet.lu, in the My data tab. The button to activate this function can be found in the 'Health & Social security' section under 'Centre commun de la sécurité sociale (CCSS)'.
People who have a private eSpace linked to the mobile application can also activate the function in the 'My personal data' tab of the mobile application. Because of the link, the function only needs to be activated once (either via the browser on a computer or in the application).
By activating the eDelivery function, the insured person opts out of receiving certificates by post. They can change their mind at any time by deactivating the function.
How to proceed
- Ordering via MyGuichet.lu
- Ordering on the CCSS website
Application for a certificate
The application for a certificate of affiliation or an income certificate can be made directly from the private eSpace on MyGuichet.lu.
Once connected to your private eSpace via MyGuichet.lu or via the MyGuichet.lu mobile application, you just need to follow the steps below:
- go to the 'My data' menu;
- go to the 'Health & Social security' section;
- select the sub-section 'Centre commun de la sécurité sociale (CCSS)';
- select the 'Certificat d’affiliation' (certificate of affiliation) or 'Certificat de revenus' (income certificate) page.
Delivery of the certificate
The certificate is automatically generated and can be downloaded immediately in PDF format.
Application for a certificate
The application for a certificate of affiliation or an income certificate can be made online on the CCSS website.
Delivery of the certificate
The certificate is sent by post within a maximum of 3 working days.
If the insured person has activated the eDelivery option in their private eSpace on MyGuichet.lu, they are informed by email as soon as the certificate is available. They can find it in their private eSpace under My data / Health & Social security / Centre commun de la sécurité sociale (CCSS), in the eDelivery Inbox (Boîte de réception eDelivery).
Good to know
In their private eSpace on MyGuichet.lu, the insured person can also consult the list with their occupations that are registered in the CCSS affiliation file. The list is also available in the 'Health & Social security' section under 'Centre commun de la sécurité sociale (CCSS) / Affiliations'.
Online services and forms
Activation of the eDelivery function
Application for a certificate
Who to contact
-
Joint Social Security Centre (CCSS)
- Address:
-
4, rue Mercier
L-2144
Luxembourg
L-2975 Luxembourg
- Phone:
- (+352) 40 14 11
- Website:
- https://ccss.lu/en.html
The reception desks can only be visited by appointment.
-
Joint Social Security Centre (CCSS) Reception desks
- Address:
- 4, rue Mercier L-2144 Luxembourg
- Phone:
- (+352) 40 14 11
- Website:
- https://ccss.lu/en.html
Closed ⋅ Opens à 8h00
- Monday:
- 8h00 à 16h00
- Tuesday:
- 8h00 à 16h00
- Wednesday:
- 8h00 à 16h00
- Thursday:
- 8h00 à 16h00
- Friday:
- 8h00 à 16h00
- Saturday:
- Closed
- Sunday:
- Closed
Related procedures and links
Procedures
Links
Further information
on the website of the Joint Social Security Centre (CCSS)
