Claiming unemployment benefits as a cross-border worker having lost their job in Luxembourg
Last update
In the event of involuntary loss of employment in Luxembourg, cross-border workers may, under certain conditions, receive financial aid in their country of residence to compensate for the lack of a main source of income.
They can also register with ADEM to look for a job in Luxembourg.
Any unemployment benefits will be paid by the appropriate body in the country of residence, not by the ADEM, even if the unemployed person is also registered with the ADEM.
It should be noted, however, that self-employed cross-border workers having had to discontinue their sole activity based in Luxembourg may, under certain conditions, claim full unemployment benefits in Luxembourg.
Who is concerned
The term 'cross-border worker' refers to any worker who performs their professional activity in one Member State and resides in another Member State to which they return, in principle, each day or at least once a week.
Example: a Belgian resident working in Luxembourg.
If they meet the criteria to receive unemployment benefits, cross-border workers who lost their jobs in Luxembourg involuntarily are eligible for unemployment benefits in their country of residence.
Self-employed cross-border workers having had to discontinue their sole activity based in Luxembourg may, under certain conditions, claim full unemployment benefits in Luxembourg.
Prerequisites
Preliminary steps
Application for unemployment benefits for cross-border workers follows registration as a jobseeker with the appropriate body in their country of residence.
Cross-border workers who were previously employed in Luxembourg and find themselves unemployed cannot receive unemployment benefits in Luxembourg. Consequently, they must contact the appropriate authorities in their country of residence – i.e.:
- in Germany: the Bundesagentur für Arbeit;
- in Belgium: the FOREM;
- in France: Pôle Emploi.
Nevertheless, cross-border workers who wish to do so may also register with the National Employment Agency (ADEM). By registering with the ADEM, border workers will be assisted and supported in their job search in Luxembourg by experienced advisers.
How to proceed
Cross-border employees entitled to full unemployment benefits
Recipients of full unemployment benefits
Cross-border workers who are fully unemployed shall receive unemployment benefits under the legislation of their country of residence, regardless of the location of their last job and according to the aid scales of said country of residence.
Example: former cross-border workers in Luxembourg residing in France will receive unemployment benefits from the appropriate body in France, the Pôle Emploi.
Conditions for the granting of aid
To receive unemployment benefits in their country of residence, unemployed cross-border workers must:
- Have their last employer in Luxembourg complete the form entitled ‘Attestation of employment – Cessation of the employment relationship’;
- submit the completed attestation to the ADEM Job Protection Department, which will fill in and send an U1 form (based on the ‘attestation of employment’) to the appropriate institution of the cross-border worker’s country of residence;
- for the following procedures, please refer to the appropriate body in the country of residence – namely:
- in Germany: the Bundesagentur für Arbeit;
- in Belgium: the FOREM;
- in France: the Pôle Emploi.
Amount of benefits
The most recent income in Luxembourg will be used as the basis for calculating the amount of the benefits. The law of the country of residence shall then determine the percentage of the allowances to be paid and the duration of payment.
Health insurance
As regards health insurance, cross-border workers who are fully unemployed shall receive benefits in kind and in cash under the legislation of their country of residence as if they had been subject to that legislation during their most recent employment.
Example: a fully unemployed cross-border worker resident in Germany is entitled to benefits in Germany.
Self-employed cross-border workers entitled to full unemployment benefits
Beneficiaries of full unemployment benefits
Self-employed cross-border workers having had to discontinue their sole activity based in Luxembourg may, under certain conditions, be entitled to unemployment benefits in Luxembourg.
Conditions for the granting of benefits
To qualify for unemployment benefits in Luxembourg, self-employed cross-border workers who are unemployed must:
- be registered as jobseekers with the ADEM and have worked on a self-employed basis in Luxembourg for at least 6 months prior to registering;
- be aged between 16 and 64;
- reside in Belgium, Bulgaria, Cyprus, Croatia, Estonia, Latvia, Liechtenstein, Lithuania, France, Iceland, Italy, Malta, Norway, the Netherlands or the United Kingdom.
Self-employed cross-border workers who do not reside in one of the aforementioned 15 countries must apply to the appropriate institution of their country of residence. They are not entitled to full unemployment benefits in Luxembourg;
- prove a minimum of 2 years of compulsory contributions to Luxembourg social security institutions;
- be fit to work, available for work and willing to accept any appropriate job.
Necessary procedures
Unemployed self-employed cross-border workers residing in one of the aforementioned 15 countries must register as a jobseeker with the ADEM. They must present:
- a declaration of honour;
- a certificate of non-compensation from the appropriate institution of their country of residence.
Online services and forms
Who to contact
-
National Employment Agency (ADEM)
- Address:
-
13A, rue de Bitbourg
L-1273
Luxembourg
Luxembourg
B.P. 2208, L-1022 Luxembourg
- Phone:
-
(+352) 247 88 888
Contact Center - job seekers
- Email address:
- info@adem.etat.lu
-
National Employment Agency (ADEM) Career Guidance - Luxembourg City - Maison de l'orientation (Educational and Vocational Guidance Centre)
- Address:
-
29, rue Aldringen
L-1118
Luxembourg
Luxembourg
B.P. L-2926 Luxembourg
- Phone:
- (+352) 247 85387
- Phone:
- (+352) 247 85480
- Fax:
- (+ 352) 40 61 39
- Email address:
- info@m-o.lu
Closed ⋅ Opens à 13h00
- Friday:
- 8h00 à 12h00, 13h00 à 17h00
- Saturday:
- Closed
- Sunday:
- Closed
- Monday:
- 8h00 à 12h00, 13h00 à 17h00
- Tuesday:
- 8h00 à 12h00, 13h00 à 17h00
- Wednesday:
- 8h00 à 12h00, 13h00 à 17h00
- Thursday:
- 8h00 à 12h00, 13h00 à 17h00
Monday to Friday from 8.00 to 12.00 and from 13.00 to 17.00 -
National Employment Agency (ADEM) Luxembourg City Annex
- Address:
-
12-14, avenue Émile Reuter
L-2420
Luxembourg
Luxembourg
B.P. 19 L-2010 Luxembourg
- Fax:
- (+352) 40 61 39
- Email address:
- info@adem.public.lu
-
National Employment Agency (ADEM) Employer Services
- Address:
- 19, rue de Bitbourg L-1273 Luxembourg Luxembourg
- Phone:
- (+352) 247 88000
- Email address:
- info@adem.etat.lu
- Website:
- http://www.adem.public.lu
-
National Employment Agency (ADEM) Medical Commission
- Address:
- 19, rue de Bitbourg L-1273 Luxembourg-Hamm Luxembourg
- Fax:
- (+352) 26 19 08 22
- Email address:
- commissionmedicale@adem.etat.lu
- Website:
- http://adem.public.lu/en/index.html
-
National Employment Agency (ADEM) Joint Committee (Secretariat) – ADEM
- Address:
- 19, rue de Bitbourg L-1273 Luxembourg-Hamm Luxembourg
- Phone:
- (+352) 247 88888
- Website:
- https://adem.public.lu/en.html
-
National Employment Agency (ADEM) Occupational Counselling and Redeployment Panel
- Address:
-
19, rue de Bitbourg
L-1273
Luxembourg-Hamm
Luxembourg
B.P. 2208 L-1022 Luxembourg
- Phone:
-
(+352) 247 88 888
job seekers
- Email address:
- Info.cor@adem.etat.lu
- Website:
- https://adem.public.lu/en.html
-
National Employment Agency (ADEM) Department for Workers with Reduced Working Capacity
- Address:
- 19, rue de Bitbourg L-1273 Luxembourg-Hamm Luxembourg
- Fax:
- (+352) 247 85402
- Email address:
- info.tcr@adem.etat.lu
- Website:
- http://www.adem.public.lu
-
National Employment Agency (ADEM) Disability and Redeployment Department
- Address:
-
19, rue de Bitbourg
L-1273
Luxembourg
Luxembourg
B.P. 2208 L-1022 Luxembourg
- Phone:
-
(+352) 247 88 888
job seekers
- Phone:
-
(+352) 247 88 000
employers
- Email address:
- commissionmedicale@adem.etat.lu
- Website:
- https://adem.public.lu/en.html
-
National Employment Agency (ADEM) Diekirch Agency
- Address:
-
2, rue de Clairefontaine
L-9220
Diekirch
Luxembourg
B.P. 7 L-9201 Diekirch
- Phone:
- (+352) 247 88888
- Fax:
- (+352) 80 26 35
- Email address:
- info@adem.etat.lu
-
National Employment Agency (ADEM) Career Guidance - Diekirch - Maison de l'orientation (Educational and Vocational Guidance Centre)
- Address:
-
7, avenue de la Gare
L-9233
Diekirch
Luxembourg
B.P. 7 L-9201 Diekirch
- Email address:
- info@m-o.lu
-
National Employment Agency (ADEM) Differdange Agency
- Address:
-
23, Grand-Rue
L-4575
Differdange
Luxembourg
B.P. 5 L-4501 Differdange
- Phone:
- (+352) 247 88888
- Fax:
- (+352) 247 75351
- Email address:
- info@adem.etat.lu
Closed ⋅ Opens à 13h00
- Friday:
- 8h00 à 12h00, 13h00 à 17h00
- Saturday:
- Closed
- Sunday:
- Closed
- Monday:
- 8h00 à 12h00, 13h00 à 17h00
- Tuesday:
- 8h00 à 12h00, 13h00 à 17h00
- Wednesday:
- 8h00 à 12h00, 13h00 à 17h00
- Thursday:
- 8h00 à 12h00, 13h00 à 17h00
Mon.-Fri. from 8.00 to 12.00 and from 13.00 to 17.00 -
National Employment Agency (ADEM) Dudelange Agency
- Address:
- 56, rue du Parc L-3542 Dudelange Luxembourg
- Phone:
- (+352) 247 88888
- Fax:
- (+352) 247 75 471
- Email address:
- info@adem.etat.lu
Closed ⋅ Opens à 13h00
- Friday:
- 8h00 à 12h00, 13h00 à 17h00
- Saturday:
- Closed
- Sunday:
- Closed
- Monday:
- 8h00 à 12h00, 13h00 à 17h00
- Tuesday:
- 8h00 à 12h00, 13h00 à 17h00
- Wednesday:
- 8h00 à 12h00, 13h00 à 17h00
- Thursday:
- 8h00 à 12h00, 13h00 à 17h00
from 8.00 to 12.00 and from 13.00 to 17.00 -
National Employment Agency (ADEM) Esch-sur-Alzette Agency
- Address:
-
1, boulevard Porte de France
L-4360
Esch-sur-Alzette
Luxembourg
B.P. 289 L-4003 Esch-sur-Alzette
- Phone:
- (+352) 247 88888
- Fax:
- (+352) 54 10 58
- Email address:
- info@adem.etat.lu
-
National Employment Agency (ADEM) Wasserbillig Agency
- Address:
-
44, esplanade de la Moselle
L-6637
Wasserbillig
Luxembourg
B.P. 38 L-6601 Wasserbillig
- Phone:
- (+352) 247 88888
- Fax:
- (+352) 247 75391
- Email address:
- info@adem.etat.lu
Closed ⋅ Opens à 13h00
- Friday:
- 8h00 à 12h00, 13h00 à 17h00
- Saturday:
- Closed
- Sunday:
- Closed
- Monday:
- 8h00 à 12h00, 13h00 à 17h00
- Tuesday:
- 8h00 à 12h00, 13h00 à 17h00
- Wednesday:
- 8h00 à 12h00, 13h00 à 17h00
- Thursday:
- 8h00 à 12h00, 13h00 à 17h00
8.00 - 12.00 and 13.00 - 17.00 -
National Employment Agency (ADEM) Wiltz Agency
- Address:
-
20, rue Winseler
L-9577
Wiltz
Luxembourg
B.P. 57 L-9501 Wiltz
- Phone:
- (+352) 247 88888
- Fax:
- (+352) 95 86 11
- Email address:
- info@adem.etat.lu
Closed ⋅ Opens à 13h00
- Friday:
- 8h00 à 12h00, 13h00 à 17h00
- Saturday:
- Closed
- Sunday:
- Closed
- Monday:
- 8h00 à 12h00, 13h00 à 17h00
- Tuesday:
- 8h00 à 12h00, 13h00 à 17h00
- Wednesday:
- 8h00 à 12h00, 13h00 à 17h00
- Thursday:
- 8h00 à 12h00, 13h00 à 17h00
Mon.-Fri. 8.00 - 12.00 and 13.00 - 17.00 -
National Employment Agency (ADEM) Financial management of support measures - young persons
- Address:
-
10, rue Bender
L-1229
Luxembourg
Luxembourg
B.P. 2208 L-1022 Luxembourg
- Phone:
- (+352) 247 88888
- Fax:
- (+ 352) 29 65 90
- Email address:
- info.jeune@adem.etat.lu
- Website:
- http://www.adem.public.lu
Closed ⋅ Opens à 13h00
- Friday:
- 8h00 à 12h00, 13h00 à 17h00
- Saturday:
- Closed
- Sunday:
- Closed
- Monday:
- 8h00 à 12h00, 13h00 à 17h00
- Tuesday:
- 8h00 à 12h00, 13h00 à 17h00
- Wednesday:
- 8h00 à 12h00, 13h00 à 17h00
- Thursday:
- 8h00 à 12h00, 13h00 à 17h00
Mon.-Fri. from 8.00 to 12.00 and from 13.00 to 17.00 -
National Employment Agency (ADEM) Foreign Workforce Department
- Address:
- 19, rue de Bitbourg L-1273 Luxembourg-Hamm Luxembourg
- Phone:
- (+352) 247 88000
- Fax:
- (+352) 247 90410
- Email address:
- info@adem.etat.lu
-
National Employment Agency (ADEM) Job Protection Department
- Address:
- 1, boulevard Porte de France L-4360 Esch-sur-Alzette Luxembourg
- Phone:
-
(+352) 247 88 888
job seekers
- Phone:
-
(+352) 247 88 000
employers
- Fax:
- (+ 352) 40 59 88
- Email address:
- info.mai@adem.etat.lu
- Website:
- https://adem.public.lu/en.html
-
National Employment Agency (ADEM) Special Reassessment Committee for unemployment benefits (CSR)
- Address:
- 19, rue de Bitbourg L-1273 Luxembourg-Hamm Luxembourg
2 of 20 bodies shown
Related procedures and links
Procedures
Links
Further information
-
Employment Portal
Website of ADEM
-
France Travail
Site web
-
Forem
Site web du service public wallon de l’emploi
-
Bundesagentur für Arbeit
Website
-
Broschüre „Leitfaden für Grenzgänger“
auf der Website der Nationalen Gesundheitskasse (CNS)
Legal references
- Code du travail - Livre V, Titres II et IV, Chapitre 3
-
Règlement grand-ducal modifié du 17 juin 1994
fixant les modalités et conditions d'attribution 1. des aides à la mobilité géographique ; 2. d'une aide au réemploi ; 3. d'une aide à la création d'entreprises ; 4. d'une aide à la création d'emplois d'utilité socio-économique
-
Règlement CE N°883/2004 du Parlement européen et du Conseil du 29 avril 2004
portant sur la coordination des systèmes de sécurité sociale
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