Luxembourg Export Declaration

Last update

Système eDouane Import / Export

There are currently no duties on the export of goods outside the European Union.

However, the exporting business must declare its exports electronically via the Customs and Excise Agency's eDouane Import/Export system.

For information on the procedures and duties in place at the final destination of the goods, it is necessary to consult the authorities of the importing country.

Who is concerned

Any business exporting goods from Luxembourg must declare its exports to the customs authorities.

The business may resort to use of customs agencies for the customs formalities.

Approved economic operators have access to certain facilities when filing their customs declarations.

Prerequisites

Preliminary steps

For a business to be able to declare its exports, it must have:

Depending on the destination country, the exporting business may also require a European Community Certificate of Origin (also known as 'non-preferential origin certificate') or a Movement certificate EUR.1 (also known as 'preferential origin certificate').

How to proceed

Place of declaration

The export formalities should in theory be carried out at the relevant customs authorities where the exporting business is registered.

However, they may also be carried out at the customs authorities from where the goods actually depart:

  • if the value of the export if less than EUR 3,000;
  • or if the exporting company can provide legitimate economic reasons.

Examples:

  • a Luxembourg business has delivered goods to Spain. The Spanish purchaser cancels the transaction. An Algerian customer then wishes to purchase the goods from the Luxembourg business, who in this case is authorised to carry out the export formalities in Spain;
  • a Portuguese business is selling goods to a Lithuanian business. The goods sold were produced and are stored in Luxembourg. The Portuguese business may be authorised to carry out the export formalities in Luxembourg.

Export declaration

The exporting business or its representative must file an export declaration online via the eDouane Import/Export system.

Once the declaration has been submitted, the system generates an export accompanying document (EAD), which is to be printed. This document must accompany the goods from the export office to the office of exit from the European Union.

When the goods leave the territory of the European Union, the customs office of exit sends an electronic confirmation to the export office.

The export office in turn sends an electronic message to the declarant informing him that the export has been carried out.

The exporting business may check the status of its export via the Export Control System (ECS) by entering the movement reference number (MRN) provided by the export office.

The goods' departure confirmation is essential for reclaiming VAT.

Should the electronic eDouane system be unavailable, the applicant may, upon consultation with the relevant customs office, file a single administrative document (SAD) in paper form.

Online services and forms

Online services

Système eDouane Import / Export

Who to contact

Customs and Excise Agency

  • Customs and Excise Agency (ADA)

    Address:
    Luxembourg
    Phone:
    (+352) 28 18 28 18
    Email address:
    douanes@do.etat.lu
    Website:
    https://douanes.public.lu/fr.html

  • Customs and Excise Agency (ADA) Technical Support Department

    Address:
    Croix de Gasperich L-1350 Luxembourg
    BP 1122, L-1011 Luxembourg
    Phone:
    (+352) 28 18 45 15
    Fax:
    (+352) 28 18 41 10

  • Customs and Excise Agency (ADA) Customs Office Luxembourg - Excise Department

    Address:
    1, rue in Bouler (Croix de Gasperich) L-1350 Luxembourg
    BP 1432, L-1014 Luxembourg
    Phone:
    (+352) 49 88 58 429
    Fax:
    (+352) 49 88 58 400
    Closed ⋅ Opens Monday à 8h00
    Sunday:
    Closed
    Monday:
    8h00 à 17h00
    Tuesday:
    8h00 à 17h00
    Wednesday:
    8h00 à 17h00
    Thursday:
    8h00 à 17h00
    Friday:
    8h00 à 17h00
    Saturday:
    Closed

  • Customs and Excise Agency (ADA) Caisse centrale

    Address:
    3, rue des Prés L-7561 Mersch
    B.P. 182, L-7502 Mersch
    Phone:
    (+352) 27 48 84 88
    Fax:
    (+352) 27 48 83 00
    Email address:
    caisse.centrale@do.etat.lu
    Website:
    https://douanes.public.lu/fr.html
    Closed ⋅ Opens Monday à 8h00
    Sunday:
    Closed
    Monday:
    8h00 à 17h00
    Tuesday:
    8h00 à 17h00
    Wednesday:
    8h00 à 17h00
    Thursday:
    8h00 à 17h00
    Friday:
    8h00 à 17h00
    Saturday:
    Closed

  • Customs and Excise Agency (ADA) Customs and Excise Directorate

    Address:
    22, rue de Bitbourg L-1273 Luxembourg
    B.P. 1605, L-1016 Luxembourg
    Phone:
    (+352) 28 18 28 18
    Fax:
    (+352) 28 18 92 00
    Email address:
    ida@do.etat.lu
    Website:
    https://douanes.public.lu/fr.html

  • Customs and Excise Agency (ADA) Disputes and Cooperation Department

    Address:
    22, rue de Bitbourg L-1273 Luxembourg
    B.P. 1605, L-1016 Luxembourg
    Phone:
    (+352) 28 18 28 18
    Fax:
    (+352) 28 18 92 00
    Email address:
    henri.nimax@do.etat.lu

  • Customs and Excise Agency (ADA) Customs Department

    Address:
    22, rue de Bitbourg L-1273 Luxembourg
    B.P. 1605, L-1016 Luxembourg
    Phone:
    (+352) 28 18 28 18
    Fax:
    (+352) 28 18 92 00

  • Customs and Excise Agency (ADA) Luxembourg - Airport (Cargocentre)

    Address:
    Aéroport de Luxembourg L-1110 Findel
    B.P. 61, L-6905 Niederanven
    Phone:
    (+352) 24 56 95 90
    Transit and export
    Phone:
    (+352) 24 56 90 12
    Import
    Fax:
    (+352) 2456 90 50
    Email address:
    transit.findel@do.etat.lu
    Website:
    https://douanes.public.lu/fr.html
    00.00 - 24.00 non-stop

  • Customs and Excise Agency (ADA) Bettembourg

    Address:
    Terminal Intermodal Eurohub Sud L-3434 Dudelange
    B.P. 39, L-3201 Bettembourg
    Phone:
    (+352) 28 18 55 99
    Email address:
    brbettembourg@do.etat.lu
    Closed ⋅ Opens Monday à 8h00
    Sunday:
    Closed
    Monday:
    8h00 à 17h00
    Tuesday:
    8h00 à 17h00
    Wednesday:
    8h00 à 17h00
    Thursday:
    8h00 à 17h00
    Friday:
    8h00 à 17h00
    Saturday:
    Closed

  • Customs and Excise Agency (ADA) Customs Office - Luxembourg-Howald

    Address:
    Croix de Gasperich L-1350 Luxembourg
    B.P. 1122, L-1011 Luxembourg
    Phone:
    (+352) 28 18 42 47
    Phone:
    (+352) 28 18 44 03
    Fax:
    (+352) 28 18 41 00
    Email address:
    centre.douanier@do.etat.lu
    Closed ⋅ Opens Monday à 8h00
    Sunday:
    Closed
    Monday:
    8h00 à 17h00
    Tuesday:
    8h00 à 17h00
    Wednesday:
    8h00 à 17h00
    Thursday:
    8h00 à 17h00
    Friday:
    8h00 à 17h00
    Saturday:
    Closed

  • Customs and Excise Agency (ADA) Customs Office - North

    Address:
    2, rue Clairefontaine L-9201 Diekirch
    B.P. 77
    Phone:
    (+352) 81 70 45 1
    Fax:
    (+352) 81 70 45 71
    Website:
    https://douanes.public.lu/fr/acteur/bureaux/bureau_nord.html
    Closed ⋅ Opens Monday à 8h00
    Sunday:
    Closed
    Monday:
    8h00 à 17h00
    Tuesday:
    8h00 à 17h00
    Wednesday:
    8h00 à 17h00
    Thursday:
    8h00 à 17h00
    Friday:
    8h00 à 17h00
    Saturday:
    Closed

  • Customs and Excise Agency (ADA) eDouane Helpdesk

    Address:
    L-1016 Luxembourg
    B.P. 1605
    Phone:
    (+352) 28 18 20 00
    Fax:
    (+352) 28 18 92 01
    Email address:
    servicedesk@do.etat.lu
    Website:
    https://douanes.public.lu/fr/services-ligne/edouanes.html

  • Customs and Excise Agency (ADA) Central Customs Revenue Office

    Address:
    22, rue de Bitbourg L-1273
    B.P. 1605, L-1016 Luxembourg
    Phone:
    (+352) 28 18 28 18
    Fax:
    (+352) 28 18 92 00
    Website:
    https://douanes.public.lu/fr/acteur/bureaux/caisse_centrale.html

  • Customs and Excise Agency (ADA) Licensed Premises Service

    Address:
    Centre douanier Luxembourg-Howald Croix de Gasperich - 1, rue in Bouler L-1350 Luxembourg
    B.P. 1122 L-1011 Luxembourg
    Phone:
    (+352) 28 18 44 88
    Fax:
    (+352) 28 18 41 50
    Website:
    https://douanes.public.lu/fr.html
    Closed ⋅ Opens Monday à 8h00
    Sunday:
    Closed
    Monday:
    8h00 à 17h00
    Tuesday:
    8h00 à 17h00
    Wednesday:
    8h00 à 17h00
    Thursday:
    8h00 à 17h00
    Friday:
    8h00 à 17h00
    Saturday:
    Closed

  • Customs and Excise Agency (ADA) Clothing Supply Service

    Address:
    Croix de Gasperich L-1350 Luxembourg
    B.P. 1122, L-1011 Luxembourg
    Phone:
    (+352) 28 18 42 92
    Fax:
    (+352) 28 18 41 40

  • Customs and Excise Agency (ADA) General Customs and Excise Inspectorate

    Address:
    22, rue de Bitbourg L-1273 Luxembourg-Hamm
    Email address:
    ida.accises@do.etat.lu

  • Customs and Excise Agency (ADA) Luxembourg Revenue Office - Department for Luxembourg Centre

    Address:
    Croix de Gasperich - Rue in Bouler L-1350 Luxembourg
    Phone:
    (+352) 28 18 44 99
    Fax:
    (+352) 28 18 41 00

  • Customs and Excise Agency (ADA) Luxembourg Revenue Office - Luxembourg North Department

    Address:
    2, rue de Clairefontaine L-9220 Diekirch
    Phone:
    (+352) 81 70 45 1
    Fax:
    (+352) 81 70 45 71

2 of 18 bodies shown

Related procedures and links

Procedures

Economic Operator Registration and Identification (EORI) number Tariff classification of goods (CN/TARIC code)

Links

Further information

Legal references

Your opinion matters to us

Tell us what you think of this page. You can leave us your feedback on how to improve this page. You will not receive a reply to your feedback. Please use the contact form for any specific questions you might have.

Fields marked with an asterisk (*) are mandatory.

Did you find what you were looking for?*
How would you rate this page?*
Very poor
Very good

Leave a comment to help us improve this page. Do not provide any personal information such as your email address, name, telephone number, etc.

0/1000

Please rate this page

Your opinion has been submitted successfully!

Thank you for your contribution. If you need help or have any questions, please use the contact form.

Would you like to help us make digital public services more user-friendly by submitting your suggestions for improvement?

Then visit Zesumme Vereinfachen, the online participation platform dedicated to administrative simplification in Luxembourg.

Let's simplify things together

An error occurred

Oops, an error has occurred.