In the event of loss, theft or damage to their residence permit, the third-country national must submit an application for replacement to the Immigration Directorate of the Ministry of Foreign and European Affairs, either online via MyGuichet.lu, or by post (see 'Forms / Online services').
The application is available on MyGuichet.lu. The online procedure can be completed:
The application can also be submitted via the MyGuichet.lu mobile app. In order to do so, applicants must:
If the application is submitted by post, the application form and the supporting documents indicated hereafter must be sent to the Ministry of Foreign and European Affairs.
The following documents must be attached to the application:
Demande en délivrance d'un remplacement d'un titre de séjour pour ressortissant de pays tiers