Loss, theft or damage to the residence permit of a third-country national

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In the event of loss, theft or damage to their residence permit, the third-country national must submit an application for replacement to the Immigration Directorate of the Ministry of Foreign and European Affairs, Defence, Development Cooperation and Foreign Trade, either online via MyGuichet.lu, or by post (see 'Forms / Online services').

Submitting the application online

The application is available on MyGuichet.lu. The online procedure can be completed:

  • with authentication using:
    • a LuxTrust product (e.g. Smartcard, Signing stick or Token); or
    • an electronic identity card (eID); or
  • without authentication.

The supporting documents indicated below must be attached to the online application.

Submitting the application by post

If the application is submitted by post, the application form and the supporting documents indicated hereafter must be sent to the Ministry of Foreign and European Affairs, Defence, Development Cooperation and Foreign Trade.

Supporting documents

The following documents must be attached to the application:

  • a copy of their valid passport, in its entirety;
  • the declaration of theft/loss established by the police, or the damaged document;
  • proof of payment of a fee of EUR 80 to account IBAN LU46 1111 2582 2814 0000 (BIC: CCPLLULL, beneficiary: Ministère des Affaires étrangères et européennes, de la Défense, de la Coopération et du Commerce extérieur, Direction de l'Immigration; communication: titre de séjour dans le chef de 'insert your name here').

Online services and forms

Who to contact

Immigration Directorate - Department for Foreigners

Related procedures and links


Further information

Visa and immigration

on the website of the Ministry of Foreign and European Affairs, Defence, Development Cooperation and Foreign Trade

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