• En raison de travaux de maintenance effectués par notre prestataire LuxTrust, les services MyGuichet.lu risquent de connaître quelques perturbations le 31 mai 2025 entre 09h00 et 18h00. Merci de votre compréhension.
  • Aufgrund von Wartungsarbeiten seitens unseres Dienstleisters LuxTrust kann es am 31. Mai 2025 von 09.00 bis 18.00 Uhr zu Störungen der Dienste auf MyGuichet.lu kommen. Vielen Dank für Ihr Verständnis.
  • Due to maintenance work by our service provider LuxTrust, the services of MyGuichet.lu may be subject to disruptions on 31 Mai 2025 between 09.00 and 18.00. Thank you for your understanding.

New procedures now available on the MyGuichet.lu mobile application

Last update

It is now possible to carry out new procedures concerning health insurance on the MyGuichet.lu mobile application. You can now request the following documents directly from your smartphone or tablet:

You can also request a change in your bank or post office account details with your health insurance fund in the context of the payment of benefits.

All these procedures are available for the following health insurance funds:

  • the National Health Fund (CNS);
  • the Health Insurance Fund for Civil Servants and Public Employees (Caisse de maladie des fonctionnaires et employés publics - CMFEP);
  • the Health Insurance Fund for Communal Civil Servants and Employees (Caisse de maladie des fonctionnaires et employés communaux - CMFEC);
  • the CFL Health Insurance Fund.
It is reminded that it is also possible to make an appointment online with the CNS and the CMFEC via the portal and the mobile application MyGuichet.lu.