Certification of a business eSpace for organisations wishing to receive water analysis reports drawn up by the Water Management Authority

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The mission of the Water Management Agency (AGE) laboratory is to carry out water analyses at the request of AGE divisions, other state and municipal departments, and private individuals.

Who is concerned

The following organisations are concerned:

  • communes, which regularly monitor the quality of the water supplied to their residents;
  • the drinking water associations that supply the communes;
  • and private individuals who wish to carry out water analyses.

AGE reserves the right to refuse the customer depending on the request.

Prerequisites

Organisations must register on MyGuichet.lu and create a business eSpace.

The business eSpace must be certified by AGE.

How to create a business eSpace on MyGuichet.lu

There are 2 possible scenarios:

  1. You are a new user of MyGuichet.lu. You must:
    • first register on MyGuichet.lu; and
    • then create a business eSpace.
  2. You already have a private eSpace on MyGuichet.lu. You can directly create a business eSpace without having to register again.

Further information as well as tutorials in relation with the business eSpace are available in our dedicated help page.

Preliminary steps

Organisations that want to carry out water analyses must contact AGE beforehand.

Bottles for the analyses will be given to customers during the laboratory's opening hours, from Monday to Thursday between 8.00 and 11.30.

Customers will be provided with the necessary instructions to ensure that the samples are taken correctly.

Samples can only be handed in by appointment.

Costs

The certification of a business eSpace is free of charge.

How to proceed

Certification of the MyGuichet.lu business eSpace

Organisations that opt to receive water analysis results via MyGuichet.lu must first submit a request for certification of a business eSpace.

The certification of the business eSpace can be requested using the online assistant on MyGuichet.lu.

The certification:

  • is used to identify the business eSpace; and
  • enables you to receive the water analysis reports produced by AGE.

Dispatch of analysis results

AGE sends the water analysis reports online in electronic format to the certified business eSpace of the organisation concerned.

Online services and forms

Who to contact

Water Management Agency

Related procedures and links

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