Gathering information on foreign service providers

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Some consumers and businesses are reluctant to use foreign service providers as they are unaware of the requirements that foreign service providers must meet in their country of origin.

In order to properly inform and enable them to compare service offers on EU level, Luxembourg provides assistance in gathering information on these topics.

Resident businesses and consumers may obtain information from the following Luxembourg bodies and administrations:

Who is concerned?

Each resident Luxembourg business or consumer planning to use foreign service providers may collect information from these bodies.

How to proceed

Competent bodies & administrations

Businesses established in Luxembourg may contact:

Consumers living in Luxembourg may contact:

Available information

Businesses and consumers who are purchasing cross border services can obtain general information on:

  • mandatory requirements for service providers in their home country (e.g. if the foreign service provider is subject to a business permit in his home country or if he is subject to specific business-related qualifications to carry out his trade or profession etc.);
  • possible means of recourse in the event of a dispute between the supplier and the recipient of the services;
  • the contact details for associations or organisations providing assistance in the Member State of the service provider.

Who to contact

Enterprise Europe Network

House of Entrepreneurship

European Consumer Centre

  • European Consumer Centre

    271, route d'Arlon L-1150 Luxembourg Luxembourg
    Closed ⋅ Opens Monday at 9.00
    9.00 to 16.00
    9.00 to 16.00
    9.00 to 13.00
    9.00 to 16.00
    9.00 to 16.00
    Opening hours and telephone reception hours:
    Monday to Friday from 09.00 - 16.00, except on Wednesdays (09.00 - 13.00).

Related procedures and links


Legal references

Directive 2006/123/CE du 12 décembre 2006

relative aux services dans le marché intérieur

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