During punctual or prolonged journeys abroad (European Union or other), more or less serious and unpleasant events cannot be excluded from happening.
In order to best benefit from this assistance, travellers have the opportunity to report their trips to the Ministry of Foreign and European Affairs (ministère des Affaires étrangères et eurpopéennes - MAEE), which will then be able to be more responsive.
Residents of Luxembourg nationality, as well as persons of another nationality who are accompanying them, can declare their temporary stay abroad (European Union or third country).
Luxembourgers who leave Luxembourg to reside abroad permanently also have the possibility of notifying this to the Ministry of Foreign and European Affairs.
This declaration is not mandatory.
The registration procedure with the Ministry of Foreign and European Affairs is free.
The declaration of stay or residence abroad is carried out using an online assistant available on MyGuichet.lu.
The declaration can be made without having to log in on MyGuichet.lu with a LuxTrust certificate.
The interested person can:
The declarant has to provide several pieces of information (some of which optional):
The declarant also has the possibility to submit other remarks and observations to the Ministry of Foreign and European Affairs, such as the name of their health insurance, the name of the hotel, specific needs.
If the trip involves visiting several countries or places within the same country, it is possible to make a single declaration for all destinations.
In the same way, it is possible, for the same journey, to declare several people in a single declaration. Thus, for example, in the case of a school trip or an organised trip, only one person will be able to register all the participants.
The declaration made can be canceled or modified at any time.
Declaring your stay or permanent residence abroad to the Ministry of Foreign and European Affairs (MAEE) can be useful at several levels:
Declared personal data is processed in accordance with the amended law on data protection.
Personal data entered by the declarant will be deleted from the system 2 weeks after the end of the stay abroad.
For Luxembourg nationals who have their permanent residence abroad, the data are kept until the declarant states otherwise, or until the Ministry of Foreign and European Affairs or a diplomatic or consular mission becomes aware of a change of residence.
Under the law on data protection, the declarant has several rights regarding their personal data. They have a right to:
To exercise these rights, the person concerned must contact the Directorate of Consular Affairs and International Cultural Relations of the Ministry of Foreign and European Affairs.