Each national of a third country (i.e. a country that is neither a Member State of the European Union (EU) nor considered equivalent to an EU Member State) and who:

• resides in Luxembourg; and
• needs to replace their residence or travel document because of:
  • loss;
  • theft;
  • damage;
  • an update of their personal data.

Filing an application

You can submit your application for replacement of your residence document to the General Department of Immigration:

• online using MyGuichet.lu; or
• by post using a specific form (see 'Online services and forms').

Submitting the application online

The application is available on MyGuichet.lu. The online procedure can be completed:

• with authentication using:
  • a LuxTrust product; or
  • an electronic identity card (eID); or
• without authentication.

Supporting documents

You must submit a copy of the following documents with your application:

• a copy of all the pages of your valid passport or travel document (unless the document(s) is(are) listed in your declaration of loss or theft);
• in the event of loss or theft of the residence document: the declaration of theft/loss established by the police;
• in the event of damage to the residence document: the damaged residence document;
• other reason (change of name or gender, etc.) : a supporting document for the reason.

Good to know

In the event of loss or theft

Please note that your residence or travel document will be invalidated and an alert will be issued in the Schengen Information System to ensure that the document reported as lost or stolen is seized.

As soon as you have reported the loss or theft, you will therefore need to apply for a replacement residence or travel document.

If your application is approved

You will receive a letter explaining the steps you need to take to receive your new residence or travel document.

Residence permit

Travel document

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