Activate the online receipt of traffic fines in your private eSpace on MyGuichet.lu.

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Since 29 October 2025, you can subscribe to a new type of administrative mail and receive your notification of a speeding offence recorded by a speed camera (traffic fine) issued by the Grand Ducal Police directly in electronic format in your private eSpace on MyGuichet.lu.

How can I use the eDelivery service?

To benefit from this service, you must first subscribe to the eDelivery function for the type of mail you wish to receive in electronic format. You can subscribe to the notification of offence under 'My data › Transport › Fine' in your private eSpace on MyGuichet.lu from:

  • the browser version of MyGuichet.lu;
  • the MyGuichet.lu mobile application.

Fine

Subscribe to the eDelivery function to receive documents from the Grand Ducal Police in your private eSpace on MyGuichet.lu.

Other language(s)

This step is essential in order to receive notifications of offences in your private eSpace. Without explicit activation of the subscription, none of these documents will be sent to you in electronic form.

How can I find out if a new document has been sent to my private eSpace on MyGuichet.lu?

To ensure that you do not miss the arrival of a new notification of offence (traffic fine) or any other document sent via eDelivery, you will be automatically notified by email from MyGuichet.lu as soon as a document is sent to your private eSpace by an administration.

For security reasons, and to reduce the risk of phishing, this email does not contain any links. To view the document, please log in to your private eSpace using:

  • the browser version of MyGuichet.lu;
  • the MyGuichet.lu mobile application.

Do you also use the MyGuichet.lu mobile app? If you have enabled push notifications, you will also receive a notification on your mobile device (smartphone or tablet) as soon as a new document has been sent to your private eSpace.

What other mails are available on MyGuichet.lu?

On MyGuichet.lu, several government departments offer eDelivery services that allow you to receive official documents directly in your private eSpace. The main offers available are as follows:

Luxembourg Inland Revenue (ACD)

Once you have subscribed to the eDelivery service via your private eSpace, you can receive the following tax documents:

  • Income tax statement
  • Annual adjustment
  • Annex Art. 134 L.I.R.
  • Net wealth tax statement
  • Calculation of the long-term care contribution
  • Statement for the temporary budget balancing tax
  • Communal business tax statement (without breakdown)

You can subscribe in the section 'My data › Taxation › Subscription to ACD documents'.

Subscription to ACD documents

Subscribe to the eDelivery function to receive documents from the Luxembourg Inland Revenue (ACD) in your private eSpace on MyGuichet.lu.

Other language(s)

Health insurance fund

Once you have subscribed to the eDelivery service via your private eSpace, you can receive the following documents:

  • A statement of reimbursements
  • Certificate of leave for family reasons
  • Income certificate and tax withholding certificate (if you have received cash benefits from the CNS for the year in question)
  • Provisional replacement certificate for the European Health Insurance Card
  • Certificate of entitlement to benefits required during a temporary stay in Cape Verde, Quebec (students), Bosnia-Herzegovina, Tunisia or Turkey
  • Certificate of co-insurance
  • Detailed statement of the monthly financial benefit
  • Change of payer of financial benefits in the event of sickness/accident/leave for family reasons
  • Warning concerning a late declaration of sick leave
  • Information in the event of a missing identification number
  • Notification of the Joint Committee (Commission Mixte)
  • Confirmation of change of bank account
  • Confirmation that an appointment booked online with a CNS agency has not been cancelled
  • Notification to complete the 'CNS: Request for reimbursement of sick pay for private household staff' procedure on MyGuichet.lu (for private household employers)
  • Statement of services provided by means of direct coverage via PID (paiement immédiat direct)

You can subscribe in the 'My data › Health & Social Security › Health insurance fund' section.

Health insurance

Subscribe to the eDelivery function to receive documents from the National Health Fund (CNS) or another health insurance fund in your private eSpace on MyGuichet.lu.

Other language(s)

Joint Social Security Centre (CCSS)

After activating the eDelivery function, the following documents are available:

  • Monthly: invoices for social security contributions (private households, voluntary insurance)
  • January: certificates to be attached to the tax return (voluntary pension insurance)
  • February and August: Wage statement and time sheet records for staff employed in a private household
  • Within 24 hours of placing the order:
    • Affiliation certificate
    • Income certificate

You can subscribe in the 'My data › Health & Social Security › Centre commun de la sécurité sociale (CCSS)' section.

Centre commun de la sécurité sociale (CCSS)

Abonnez-vous à la fonction eDelivery pour recevoir les documents du Centre commun de la sécurité social (CCSS) dans votre espace privé sur MyGuichet.lu (actuellement disponible uniquement en français).

Children's Future Fund (CAE)

After activating the eDelivery function, the following documents are available:

Birth allowance

Letters with information on the payment of the prenatal and postnatal allowance as well as the birth grant.

Family allowance

  • Certificate of payment
  • Letter of entitlement
  • Calculation of the differential supplement
  • Calculation of the family allowance
  • Information letter concerning the end of Family Allowance due to higher education
  • Information letter concerning the limitation of family allowance due to expiring residence permits
  • Letter requesting information about your situation

Parental leave

  • Income certificate
  • Pay sheet
  • Call for documents
  • Individual statement

You can subscribe in the 'My data › Family & Education › Family benefits' section.

Family benefits

Subscribe to the eDelivery function to receive documents from the Children's Future Fund (CAE) in your private eSpace on MyGuichet.lu.

Other language(s)

Customs and Excise Agency (ADA)

After activating the eDelivery function, the following documents are available:

  • Road tax invoices
  • Road tax certificate

You can subscribe in the 'My data › Transport › Road tax (Autosteier)' section.

Taxe sur les véhicules routiers (Autosteier)

Abonnez-vous au service eDelivery pour recevoir les documents de l’Administration des douanes et accises (ADA) dans votre espace privé sur MyGuichet.lu.