Did you come to the airport but were denied boarding? Has your flight been cancelled or your baggage lost?

On Guichet.lu, you will now find a tool that can simulate your flight rights, and which adapts its answers in accordance with the rules that are common to European airlines.

This tool aims to provide you with solutions for claiming compensation based on the following situations:

• flight is delayed;
• flight is cancelled;
• flight is overbooked;
• problems with luggage.

Enter the name of the airport of departure and arrival, and depending on your selection, the tool will give you:

• your air passenger rights; and
• the options that airports should offer you.

This tool is for you if you want to get an idea of the aviation legislation that protects you, in just a few clicks. It's free and available in English, French and German.