• En raison de travaux de maintenance effectués par notre prestataire LuxTrust, les services MyGuichet.lu risquent de connaître quelques indisponibilités du samedi 26 avril 22h00 à dimanche 27 avril 6h00. Merci de votre compréhension.
  • Aufgrund von Wartungsarbeiten seitens unseres Dienstleisters LuxTrust kann es vom 26. April (22.00 Uhr) bis zum 27. Mai (6.00 Uhr) zu Störungen der Dienste auf MyGuichet.lu kommen. Vielen Dank für Ihr Verständnis.
  • Due to maintenance work by our service provider LuxTrust, the services of MyGuichet.lu may be subject to disruptions from 26 April at 22.00 to 27 April at 6.00. Thank you for your understanding.

You can now apply for your pedelec25 or bike subsidy online via MyGuichet.lu

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When you buy a pedelec25 or a new bicycle, you can, under certain conditions, and no later than 1 year after purchase, request a sustainable mobility subsidy.

This subsidy amounts to 50% of the cost of the vehicle (excluding VAT) for vehicles purchased up to 31 March 2024 (invoice date), up to a maximum of EUR 600.

To benefit from the subsidy, you can apply:

  • by post; or
  • now also electronically via MyGuichet.lu.

As this is a procedure with authentication, you need a LuxTrust product, eID or eIDAS to apply online.

Have you linked your private eSpace to our MyGuichet.lu mobile app? In that case, you can also apply for the subsidy easily via the app.

For more information on the practical details, see our explanatory text on the sustainable mobility subsidy.