Requesting a disability and priority card (for free transportation)

Persons who are disabled or have reduced mobility may request a priority card and/or a disability card. The disability card is recognised as a travel pass and allows them to travel free of charge on the entire Luxembourg public transport network (AVL, RGTR, TICE and CFL).

Who is concerned

The priority card or disability card is issued to persons:

  • with a permanent or temporary disability of at least 30 %;
  • who reside in Luxembourg or who work on a regular basis in Luxembourg (cross-border workers).

How to proceed

Types of cards

Priority card for persons who have difficulty standing

The priority card is issued to people with disabilities that make walking or standing difficult. Holders enjoy:

  • a right to priority of passage and service;
  • a guaranteed seat.

Disability card 'A'

The disability card A is issued to persons whose degree of physical disability is between 30 and 49 %.

The priority card may be issued jointly with the disability card A. In that case, the holder will also have priority rights and a guaranteed seat.

Disability card 'B'

The disability card 'B' is issued to persons whose degree of disability is equal to or greater than 50 %. In addition to free transportation, cardholders have a right to priority of passage and service, as well as a guaranteed seat.

Disability card 'C'

The disability Card C is issued to persons whose physical or mental state is such that they cannot travel without the assistance of another person. This card extends the rights granted by the Disability card B to the person accompanying the disabled person.

Free transportation also extends to service dogs.

How to apply

For Luxembourg residents

All cards may be applied for from the communal administration of the place where the applicant lives, using an application form.

The section entitled 'Certificate of the Applicant's Commune of Residence' must be completed by the communal administration where the applicant lives.

For cross-border commuters working in Luxembourg

Cross-border workers wishing to obtain a disability card must apply to the Disability Card Office (Service des cartes d'invalidité) of the Ministry of Home Affairs (Ministre de l'Intérieur).

Documentation to be provided

Documents to be provided are:

  • 2 copies of the application form;
  • 2 recent 3 × 4 cm photos, with the applicant's details on the reverse:
    • last name;
    • first name;
    • date of birth.

Cross-border commuters working in Luxembourg must also provide a certificate of employment from their employer.

When the application is filed, the identity of the applicant must be able to be verified on an identifying document.

 

There is no need for a medical certificate. After filing the application, the applicant will be contacted by the medical examiner.

Validity

The priority and/or disability card is:

  • non-transferable;
  • valid only for 2nd class;
  • subject to national pricing.
The card is only valid if its holder can show an official identification document, such as:
  • an ID card, or;
  • a passport.

In the event of temporary disability

A priority and/or disability card issued due to a temporary disability is valid for a maximum period of 5 years.

In the event of permanent disability

A priority and/or disability card issued due to a permanent disability is valid without any time limitation. However, holders must renew their cards if:

  • the photograph is no longer a true likeness of the holder;
  • the condition of the card is such that it has become difficult to read;
  • the information on the card is no longer correct.

How to renew

Renewal of the various types of cards is subject to the same formalities as a card's first issuance.

The renewal is free of charge in exchange for the return of the previous card and the provision of 2 recent photographs of the holder.

Forms / Online services

Demande d'une carte de priorité et/ou d'invalidité

Les informations qui vous concernent recueillies sur ce formulaire font l’objet d’un traitement par l’administration concernée afin de mener à bien votre demande.

Ces informations sont conservées pour la durée nécessaire par l’administration à la réalisation de la finalité du traitement

Les destinataires de vos données sont les administrations compétentes dans le cadre du traitement de votre demande. Veuillez-vous adresser à l’administration concernée par votre demande pour connaître les destinataires des données figurant sur ce formulaire. Conformément au règlement (UE) 2016/679 relatif à la protection des personnes physiques à l'égard du traitement des données à caractère personnel et à la libre circulation de ces données, vous bénéficiez d’un droit d’accès, de rectification et le cas échéant d’effacement des informations vous concernant. Vous disposez également du droit de retirer votre consentement à tout moment.

En outre et excepté le cas où le traitement de vos données présente un caractère obligatoire, vous pouvez, pour des motifs légitimes, vous y opposer.

Si vous souhaitez exercer ces droits et/ou obtenir communication de vos informations, veuillez-vous adresser à l’administration concernée suivant les coordonnées indiquées dans le formulaire. Vous avez également la possibilité d’introduire une réclamation auprès de la Commission nationale pour la protection des données ayant son siège à 1 Avenue du Rock'n'Roll, L-4361 Esch-sur-Alzette.

En poursuivant votre démarche, vous acceptez que vos données personnelles soient traitées dans le cadre de votre demande.

Who to contact

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