Receiving palliative care

Non residents

Residents

Last updated more than 5 years ago

Any person in the advanced or terminal phase of a serious and incurable disease may receive palliative care, which includes treatment of pain and mental suffering.

In situations where a cure is not possible, palliative care seeks to maintain or improve the quality of life of the terminally ill person, and to provide support for those close to them.

This care is provided with respect for the dignity of the person and their choices, in a continuous and coordinated manner, by a multidisciplinary team of various health professionals.

Palliative care may be provided at a hospital, at an institution that has been approved pursuant to health insurance and long-term care insurance laws, or at home.

Who is concerned

Palliative care is available to anyone in an advanced or terminal phase of a serious and incurable disease, regardless of the cause.

How to proceed

Eligibility for palliative care

A person becomes eligible for palliative care upon submission of a declaration, by the treating physician using a special form, to the Social Security Medical Board (Contrôle médical de la sécurité sociale).

If the right to palliative care is granted, the dying person may receive it for 35 days. Exceptionally, this period may be renewed for one or more additional 35-day periods, at the substantiated request of the treating physician.

Coverage of palliative care

When palliative care is granted or extended, the National Health Fund (Caisse nationale de santé), after having received a favourable opinion from the Social Security Medical Board, establishes a statement of coverage which is sent to the treating physician or to the network institution caring for the patient. The patient is likewise informed.

The National Health Fund covers all services provided to the dying person, as well as various services which depend on the location where the care is being provided:

at the hospital: a dying person is entitled to coverage of 'palliative care' hospitalisation days, i.e., a higher level of coverage than 'normal' hospitalisation days;
at home or at a healthcare facility: the dying person is entitled to all long-term care insurance benefits, in other words, the following, as needed:
- basic everyday activities (38.5 hours per week);
- domestic tasks (4 hours per week);
- 14 hours per week of individual or group support (night nursing service, care from a psychologist or occupational therapist).
- counselling for the patient and those close to them;
- technical assistance;
- products needed to provide assistance and care.

Consistent and continuous care

To ensure proper coordination of care, the dying person receives a care booklet in which the various health professionals attending to the patient record the supplies, services and care provided.

Forms / Online services

Déclaration en vue de l'obtention de soins palliatifs

Télécharger le formulaire PDF, 385 Kb

Déclaration de prolongation en vue de l'obtention de soins palliatifs

Télécharger le formulaire PDF, 54 Kb

Who to contact

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National Health Fund (CNS)

125, route d'Esch
L-2980 Luxembourg
Luxembourg

Phone : (+352) 27 57-1

Fax : (+352) 27 57 27-58

(+352) 27 57-1 cns@secu.lu National Health Fund (CNS) Path to National Health Fund (CNS)
CNS – Benefits Department (long-term care insurance)

125, route d'Esch
L-1010 Luxembourg
Luxembourg
Postal address :
B.P. 1023

Phone : (+352) 27 57 - 1

Fax : (+352) 27 57 27 - 58

(+352) 27 57 - 1 Path to CNS – Benefits Department (long-term care insurance) More information on CNS – Benefits Department (long-term care insurance)
CNS – Transfer Abroad

125, route d'Esch - Agence Hollerich, guichet n°14
L-2980 Luxembourg
Luxembourg

Phone : (+352) 27 57 -1

Fax : (+352) 2757 - 2758

Mon.-Fri. from 08.00 to 11.30 and from 13.15 to 16.00

(+352) 27 57 -1 cns@secu.lu Path to CNS – Transfer Abroad More information on CNS – Transfer Abroad
CNS – Department for Management of Certificates of Incapacity for Work

125, route d'Esch
L-2978 Luxembourg
Luxembourg

Phone : (+352) 27 57 - 1

Fax : (+352) 27 57 27 - 58

(+352) 27 57 - 1 controle_adm.cns@secu.lu Path to CNS – Department for Management of Certificates of Incapacity for Work More information on CNS – Department for Management of Certificates of Incapacity for Work
CNS - Financial benefits

125, route d'Esch
L-2979 Luxembourg
Luxembourg

Phone : (+352) 27 57 - 1

Fax : (+352) 27 57 27 - 58

(+352) 27 57 - 1 Path to CNS - Financial benefits More information on CNS - Financial benefits
CNS Department - Reimbursement of Sickness/Maternity Benefits in Cash

125, route d'Esch
L-2979 Luxembourg
Grand-Duché de Luxembourg

Phone : (+352) 27 57 - 1

Fax : (+352) 27 57 27 - 58

(+352) 27 57 - 1 Path to CNS Department - Reimbursement of Sickness/Maternity Benefits in Cash More information on CNS Department - Reimbursement of Sickness/Maternity Benefits in Cash
CNS Department - International Reimbursements

125, route d'Esch
L-2979 Luxembourg
Grand-Duché de Luxembourg

Phone : (+352) 27 57 - 1

Fax : (+352) 27 57 27 - 58

(+352) 27 57 - 1 Path to CNS Department - International Reimbursements More information on CNS Department - International Reimbursements
CNS Department - National Reimbursements

125, route d'Esch
L-2980 Luxembourg
Luxembourg

Phone : (+352) 27 57 - 1

Fax : (+352) 27 57 27 - 58

(+352) 27 57 - 1 Path to CNS Department - National Reimbursements More information on CNS Department - National Reimbursements

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