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Customs and Excise Agency

The Customs and Excise Agency (Administration des douanes et accises) is one of 3 tax authorities in Luxembourg, alongside the Luxembourg Inland Revenue (Administration des contributions directes) and the Registration Duties, Estates and VAT Authority (Administration de l’enregistrement, des domaines et de la TVA).

The Customs and Excise Agency namely includes the central tax office of the customs and excise service and of the customs department responsible for the collection of:

customs duty (duties and taxes charged on imported goods);
excise duty;
tax on motor vehicles (road tax disc - vignette fiscale);
road and motorway tax for heavy goods vehicles (e-vignette);
tax on licensed premises (taxe de cabaretage), etc..

Customs and Excise Agency

Address:

Luxembourg

Phone:

(+352) 2818 2818

Email address:

douanes@do.etat.lu

Website:

https://douanes.public.lu/fr.html
Technical Support Department

Address:

Croix de Gasperich L-1350 Luxembourg Luxembourg
BP 1122, L-1011 Luxembourg

Phone:

(+352) 2818 - 4515

Fax:

(+352) 2818 - 4110
Customs Office Luxembourg - Excise Department

Address:

1, rue in Bouler (Croix de Gasperich) L-1350 Luxembourg Luxembourg
BP 1432, L-1014 Luxembourg

Phone:

(+352) 49 88 58 429

Fax:

(+352) 49 88 58 400

Monday to Friday from 08.00 - 17.00
Caisse centrale

Address:

3, rue des Prés L-7561 Mersch Luxembourg
BP 182 L-7502 Mersch

Phone:

(+352) 27 48 84 88

Fax:

(+352) 27 48 83 00

Email address:

caisse.centrale@do.etat.lu

Website:

https://douanes.public.lu/fr.html

Monday to Friday from 08.00 - 17.00
Customs and Excise Directorate

Address:

22, rue de Bitbourg L-1273 Luxembourg Luxembourg
BP 1605, L-1016 Luxembourg

Phone:

(+352) 28 18 28 18

Fax:

(+352) 28 18 92 00

Email address:

ida@do.etat.lu

Website:

https://douanes.public.lu/fr.html
Disputes and Cooperation Department

Address:

22, rue de Bitbourg L-1273 Luxembourg Luxembourg
BP 1605, L-1016 Luxembourg

Phone:

(+352) 28 18 28 18

Fax:

(+352) 28 18 92 00

Email address:

henri.nimax@do.etat.lu
Customs Department

Address:

22, rue de Bitbourg L-1273 Luxembourg Luxembourg
BP 1605, L-1016 Luxembourg

Phone:

(+352) 28 18 28 18

Fax:

(+352) 28 18 92 00
Luxembourg - Airport (Cargocentre)

Address:

Aéroport de Luxembourg L-1110 Findel Luxembourg
B.P. 61 L-6905 Niederanven

Phone:

(+352) 24 56 95 90 (transit & export)

Phone:

(+352) 24 56 90 12 (import)

Fax:

(+352) 2456 90 50 (transit, export & import)

Email address:

transit.findel@do.etat.lu

Website:

https://douanes.public.lu/fr.html

00.00 - 24.00 non-stop
Bettembourg

Address:

Terminal Intermodal Eurohub Sud L-3434 Dudelange Luxembourg
BP 39, L-3201 Bettembourg

Phone:

(+352) 2818-5599

Email address:

brbettembourg@do.etat.lu

Monday to Friday from 08.00 - 17.00
Customs Office - Luxembourg-Howald

Address:

Croix de Gasperich L-1350 Luxembourg Luxembourg
B.P. 1122 L-1011 Luxembourg

Phone:

(+352) 2818-4.247 ou (+352) 2818-4.403

Fax:

(+352) 2818-4100

Email address:

centre.douanier@do.etat.lu

Monday to Friday from 08.00 - 17.00
Customs Office - East

Address:

6 rue de la Moselle L-6757 Grevenmacher Luxembourg

Phone:

(+352) 2818 - 3000

Fax:

(+352) 2818 - 3290

Email address:

centredouanier.est@do.etat.lu

from 08.00 to 17.00
Customs Office - North

Address:

2, rue Clairefontaine L-9201 Diekirch Luxembourg
B.P. 77

Phone:

(+352) 817045-1

Fax:

(+352) 81 70 45 71

Website:

https://douanes.public.lu/fr/acteur/bureaux/bureau_nord.html

from 08.00 - 17.00 non-stop
eDouane Helpdesk

Address:

L-1016 Luxembourg Luxembourg
B.P. 1605

Phone:

(+352) 2818 - 2000

Fax:

(+352) 2818 - 9201

Email address:

servicedesk@do.etat.lu

Website:

https://douanes.public.lu/fr/services-ligne/edouanes.html
Central Customs Revenue Office

Address:

22, rue de Bitbourg L-1273 Luxembourg
BP 1605, L-1016 Luxembourg

Phone:

(+352) 28 18 28 18

Fax:

(+352) 28 18 92 00

Website:

https://douanes.public.lu/fr/acteur/bureaux/caisse_centrale.html
Licensed Premises Service

Address:

Centre douanier Luxembourg-Howald Croix de Gasperich - 1, rue in Bouler L-1350 Luxembourg Luxembourg
B.P. 1122 L-1011 Luxembourg

Phone:

(+352) 28 18 44 88

Fax:

(+352) 28 18 41 50

Website:

https://douanes.public.lu/fr.html

from Monday to Friday from 08.00 - 17.00
Clothing Supply Service

Address:

Croix de Gasperich L-1350 Luxembourg Luxembourg
BP 1122, L-1011 Luxembourg

Phone:

(+352) 2818 - 4292

Fax:

(+352) 2818 - 4140
General Customs and Excise Inspectorate

Address:

22, rue de Bitbourg L-1273 Luxembourg-Hamm Luxembourg

Email address:

ida.accises@do.etat.lu
Luxembourg Revenue Office - Department for Luxembourg Centre

Address:

Croix de Gasperich - Rue in Bouler L-1350 Luxembourg Luxembourg

Phone:

(+352) 2818-4499

Fax:

(+352) 28.18.41.00
Luxembourg Revenue Office - Luxembourg North Department

Address:

2, rue de Clairefontaine L-9220 Diekirch Luxembourg

Phone:

(+352) 81.70.45-1

Fax:

(+352) 81.70.45.71

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Last update 12.01.2024