Directorate for Consumer Protection
The responsibilities of the Directorate for Consumer Protection (Direction de la protection des consommateurs) are:
- the policy on the legal protection of consumers: consumer policy on the internal market and on the national level - Consumer Council - consumer law, legislative aspects and implementation - traveller rights - relations with the European Consumer Centre EIG - relations with the Luxembourg Consumer Protection Association (ULC);
- food safety: safety of the food chain - implementation of an efficient control and penalty system with regard to foodstuffs - informing and raising the public's awareness - coordination of laboratory work with respect to control - sanitary evaluations - monitoring food businesses, official control of foodstuffs and the food chain, as well as the materials and objects in direct contact with food.
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Ministry of Agriculture, Food and Viticulture Directorate for Consumer Protection
- Address:
-
271, route d’Arlon
L-1150
Luxembourg
Luxembourg
B.P. 119, L-2011 Luxembourg
- Phone:
- (+352) 247 73 700
- Email address:
- info@mpc.etat.lu
- Website:
- https://mpc.gouvernement.lu/en.html
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Directorate for Consumer Protection Passenger complaints
- Address:
- 271, route d’Arlon L-1150 Luxembourg Luxembourg
- Email address:
- passagers@mpc.etat.lu
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