National Service of the Mediator of Consumption

The National Service of the Mediator of Consumption is a neutral and independent body that provides consumers, professionals and companies with a voluntary, confidential procedure for the out-of-court resolution of consumer disputes concerning a contractual agreement between the consumer and professional or company.

The National Service of the Mediator of Consumption is on the list of out-of-court resolution bodies for consumer disputes issued by the Ministry of the Economy.

  • National Service of the Mediator of Consumption
    6, rue du Palais de Justice L-1841 Luxembourg Luxembourg
    Closed ⋅ Opens at 9.00
    Wednesday:
    9.00 to 12.00, 14.00 to 17.00
    Thursday:
    9.00 to 12.00, 14.00 to 17.00
    Friday:
    9.00 to 12.00, 14.00 to 17.00
    Saturday:
    Closed
    Sunday:
    Closed
    Monday:
    9.00 to 12.00, 14.00 to 17.00
    Tuesday:
    9.00 to 12.00, 14.00 to 17.00
    Mon.-Fri. from 9.00 to 12.00 and from 14.00 to 17.00

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