National Service of the Mediator of Consumption

The National Service of the Mediator of Consumption (Service national du Médiateur de la consommation) is a neutral and independent body that provides consumers, professionals and companies with a voluntary, confidential procedure for the out-of-court resolution of consumer disputes concerning a contractual agreement between the consumer and professional or company.

The National Service of the Mediator of Consumption is on the list of out-of-court resolution bodies for consumer disputes issued by the Ministry of the Economy.

National Service of the Mediator of consumption

Address:
6, rue du Palais de Justice L-1841 Luxembourg
Telephone reception desk: Monday to Friday from 9.00 to 12.00 and 14.00 to 17.00 - Physical reception desk: by appointment

Last update