Booking an appointment for vaccination against COVID-19 using the code provided in the invitation received by post

Last update 10.03.2021

Appointment booking

As part of the fight against the COVID-19 pandemic, the Luxembourg government is organising a vaccination campaign to combat the spread of the virus.

When choosing an appointment date, the person must ensure that they have not received any other vaccinations (e.g. tetanus, flu) in the previous 2 weeks. If so, they should check with their general practitioner before making an appointment.

Reminder: in order for the fight against COVID-19 to be effective, it is important to respect the barrier gestures even if the person has been vaccinated.

Who is concerned

The vaccination concerns:

  • residents; and
  • cross-border workers working in hospitals and accommodation facilities for the elderly.

Appointments can only be made if the invitation letter with the code has been received.

Costs

The vaccination is free of charge.

How to proceed

Invitation to make an appointment

Invitations to participate in the vaccination are mailed by post to those concerned at each successive phase of the vaccination roll-out.

Persons who received an invitation will have the opportunity to undergo voluntary vaccination, using the code received by post. The code is only valid for a limited time and can no longer be used after the date specified on the invitation.

Booking an appointment via MyGuichet.lu

The applicant can make an appointment online using the form provided for this purpose on MyGuichet.lu. The procedure can be completed without using a LuxTrust authentication method.

Anyone who is unable to make an appointment online can contact the Health Hotline at (+352) 247-65533 from Monday to Sunday, from 8.00 to 19.00 . The staff at the Hotline can help make an appointment, provided the person received an invitation (with a code) to participate in the vaccination.

Please note that if the person who wishes to be vaccinated presents one of the following health problems, they should contact their general practitioner before making an appointment for the vaccination:
  • cancer, leukaemia, HIV/AIDS infection or a significant decrease in the immune system;
  • other chronic diseases of the immune system (rheumatoid polyarthritis, Crohn's disease, psoriasis, other autoimmune diseases);
  • coagulation disorder or treatment with blood thinner medication (anticoagulants other than aspirin).

When making an appointment, the applicant should namely indicate the following:

  • the invitation code received by post;
  • their surname(s) and first name(s);
  • their 13-digit Luxembourg national identification number (matricule);
  • their email address and mobile phone number;
  • their weight and height;
  • if they have already been tested COVID-19 positive.

Next, the applicant selects:

  • the desired vaccination centre:
  • the date and time of their appointment among the proposed time slots: depending on the type of vaccination, it will be necessary to remain available at a later date to receive the second vaccine dose. The appointment for the second vaccine dose will be communicated by the vaccination centre.
Please note: the booking of the appointment must be validated by clicking on "Send".

The applicant receives an appointment confirmation by email after transmitting the request.

This confirmation must be presented in paper or electronic format at the appointment.

Good to know

People who do not have computer equipment to make an appointment or who have questions regarding COVID-19, Large Scale Testing or the vaccination can contact the Health Hotline (Santé) at (+352) 247-65533 from Monday to Sunday between 8.00 and 19.00.

Certificate of vaccination against COVID-19 via MyGuichet.lu

Individuals who have been vaccinated as part of the COVID-19 vaccination campaign organised by the Luxembourg government to combat the spread of the virus, can obtain a COVID-19 vaccination certificate online using MyGuichet.lu.

Data protection

The information note on data protection, which explains how personal data is processed in the context of the Large Scale Testing, can be consulted here in:

Forms / Online services

Booking an appointment

Booking an appointment for the COVID-19 vaccination

To complete your application, the information about you collected from this form needs to be processed by the public administration concerned.

That information is kept by the administration in question for as long as it is required to achieve the purpose of the processing operation(s).

Your data will be shared with other public administrations that are necessary for the processing of your application. For details on which departments will have access to the data on this form, please contact the public administration you are filing your application with.

Under the terms of Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify or, where applicable, remove any information relating to you. You are also entitled to withdraw your consent at any time.

Additionally, unless the processing of your personal data is compulsory, you may, with legitimate reasons, oppose the processing of such data.

If you wish to exercise these rights and/or obtain a record of the information held about you, please contact the administration in question using the contact details provided on the form. You are also entitled to file a claim with the National Commission for Data Protection (Commission nationale pour la protection des données), headquartered at 15, boulevard du Jazz L-4370 Belvaux.

By submitting your application, you agree that your personal data may be processed as part of the application process.

Demande de rendez-vous pour la vaccination contre le COVID-19

Les informations qui vous concernent recueillies sur ce formulaire font l’objet d’un traitement par l’administration concernée afin de mener à bien votre demande.

Ces informations sont conservées pour la durée nécessaire par l’administration à la réalisation de la finalité du traitement

Les destinataires de vos données sont les administrations compétentes dans le cadre du traitement de votre demande. Veuillez-vous adresser à l’administration concernée par votre demande pour connaître les destinataires des données figurant sur ce formulaire. Conformément au règlement (UE) 2016/679 relatif à la protection des personnes physiques à l'égard du traitement des données à caractère personnel et à la libre circulation de ces données, vous bénéficiez d’un droit d’accès, de rectification et le cas échéant d’effacement des informations vous concernant. Vous disposez également du droit de retirer votre consentement à tout moment.

En outre et excepté le cas où le traitement de vos données présente un caractère obligatoire, vous pouvez, pour des motifs légitimes, vous y opposer.

Si vous souhaitez exercer ces droits et/ou obtenir communication de vos informations, veuillez-vous adresser à l’administration concernée suivant les coordonnées indiquées dans le formulaire. Vous avez également la possibilité d’introduire une réclamation auprès de la Commission nationale pour la protection des données ayant son siège à 15, boulevard du Jazz L-4370 Belvaux.

En poursuivant votre démarche, vous acceptez que vos données personnelles soient traitées dans le cadre de votre demande.

Terminvereinbarung für die COVID-19-Impfung

Ihre in diesem Formular erfassten personenbezogenen Informationen werden von der zuständigen Verwaltungsbehörde verarbeitet, um Ihren Antrag erfolgreich abzuschließen.

Diese Informationen werden von der Behörde für den zur Verarbeitung erforderlichen Zeitraum gespeichert.

Die Empfänger Ihrer Daten sind die im Rahmen Ihres Antrags zuständigen Verwaltungsbehörden. Um die Empfänger der in diesem Formular erfassten Daten zu erfahren, wenden Sie sich bitte an die für Ihren Antrag zuständige Behörde.

Gemäß der Verordnung (EU) 2016/679 zum Schutz natürlicher Personen bei der Verarbeitung personenbezogener Daten und zum freien Datenverkehr haben Sie das Recht auf Zugang, Berichtigung und gegebenenfalls Löschung Ihrer personenbezogenen Informationen. Sie haben zudem das Recht, Ihre erteilte Einwilligung jederzeit zu widerrufen.

Weiterhin können Sie, außer in Fällen, in denen die Verarbeitung Ihrer Daten verpflichtend ist, Widerspruch einlegen, wenn dieser rechtmäßig begründet ist.

Wenn Sie diese Rechte ausüben und/oder Einsicht in Ihre Informationen nehmen möchten, können Sie sich unter den im Formular angegebenen Kontaktdaten an die zuständige Verwaltungsbehörde wenden. Sie haben außerdem die Möglichkeit, bei der Nationalen Kommission für den Datenschutz Beschwerde einzulegen (Commission nationale pour la protection des données, 15, boulevard du Jazz L-4370 Belvaux).

Wenn Sie Ihren Vorgang fortsetzen, akzeptieren Sie damit, dass Ihre personenbezogenen Daten im Rahmen Ihres Antrags verarbeitet werden.

Who to contact

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