Booking an appointment for the 3rd dose of the COVID-19 vaccination using the code provided in the invitation received by post

Last update 20.10.2021

Appointment booking

As part of the fight against the COVID-19 pandemic, the Luxembourg government is organising a vaccination campaign for the 3rd dose of the vaccine to combat the spread of the virus.

Reminder: in order for the fight against COVID-19 to be effective, it is important to respect the barrier gestures, even for those who have been vaccinated.

Who is concerned

The vaccination concerns residents who:

  • are at home, and at least 75 years old; or
  • on dialysis.

Appointments can only be made if the invitation letter with the code has been received.

Note: persons who live in a facility for the elderly will be vaccinated by the mobile vaccination teams of the National Health Directorate, regardless of their age.

Prerequisites

To be able to receive the 3rd dose, the person concerned must have a completed vaccination schedule, i.e.:

  • either 2 doses of a messenger RNA vaccine (Moderna or BioNTech/Pfizer);
  • or 2 doses of the Vaxzevria vaccine (AstraZeneca);
  • or 1 dose of the Janssen vaccine (Johnson­ & Johnson);
  • or a " Mix and Match " vaccination (use of 2 different vaccines between the 1st and 2nd dose).

The 3rd dose of a messenger RNA vaccine will be administered earliest:

  • 6 months after a 2-dose vaccine; or
  • 2 months after vaccination with the Janssen vaccine.

When choosing an appointment date, the person concerned must ensure that they have not received any other vaccinations (e.g. tetanus, flu) in the previous 2 weeks. If so, they should check with their general practitioner before making an appointment.

Please note that any person who fulfils the criteria (6 months after the 2 nd dose or after the 1 st dose, if tested positive, or 2 months after vaccination with the Janssen vaccine) can also make an appointment for the vaccination with their general practitioner. To find out which doctor's surgeries are offering vaccination against COVID-19, you can consult the list of doctor's surgeries taking part in the vaccination campaign on the Government's portal on the coronavirus (COVID19.lu).

Costs

The vaccination is free of charge.

How to proceed

Invitation to make an appointment

Invitations to participate in the vaccination are mailed by post to those concerned, according to their age, at each successive phase of the vaccination roll-out. Instructions on how to book an appointment can be found in the invitation letter.

Persons who received an invitation will have the opportunity to undergo voluntary vaccination, using the code received by post. The code is only valid for a limited time and can no longer be used after the date specified on the invitation.

Booking an appointment via MyGuichet.lu

The applicant can make an appointment online using the form provided for this purpose on MyGuichet.lu.

People who are unable to make an appointment online can call the Health Hotline on (+352) 247-65533 from:

  • Monday to Friday between 8.00 and 18.00; and
  • Saturday to Sunday between 10.00 and 18.00.

The Hotline team can help make an appointment, provided the person received an invitation (with a code) to participate in the vaccination.

When making an appointment, the applicant should namely indicate the following:

  • the invitation code received by post;
  • their surname(s) and first name(s);
  • their 13-digit Luxembourg national identification number (matricule);
  • their email address and mobile phone number.

Next, the applicant selects:

  • the desired vaccination centre:
  • the date and time of their appointment among the proposed time slots.
Please note: the booking of the appointment must be validated by clicking on 'Send'.

The applicant receives an appointment confirmation by email after transmitting the request.

This confirmation must be presented in paper or electronic format at the appointment.

Good to know

People who do not have computer equipment to book an appointment, or who have questions regarding COVID-19 or vaccination, can contact the Health Hotline (Santé) at (+352) 247-65533 from:

  • Monday to Friday between 8.00 and 18.00; and
  • Saturday to Sunday between 10.00 and 18.00.

CovidCheck Certificate on MyGuichet.lu

Anyone who has been vaccinated in Luxembourg, can download and/or consult their CovidCheck Certificate online on MyGuichet.lu.

Each parent can consult and/or download the CovidCheck Certificates of their minor children who are registered at the same address as they are.

The CovidCheck Certificate available in the private eSpace on MyGuichet.lu contains a secure QR code that allows to check the authenticity and validity of the certificates. This QR code can be scanned with:

  • the CovidCheck.lu mobile application made available by the Luxembourg government; and
  • the equivalent applications from the different countries participating in this system:
    • the 27 EU Member States;
    • Iceland;
    • Liechtenstein;
    • Norway;
    • Switzerland.

The mobile app can be downloaded from the Apple App Store and the Google Play Store.

Data protection

The information note on data protection, which explains how personal data is processed in the context of vaccination campaigns, can be consulted here in:

Forms / Online services

Booking an appointment for the COVID-19 vaccination

To complete your application, the information about you collected from this form needs to be processed by the public administration concerned.

That information is kept by the administration in question for as long as it is required to achieve the purpose of the processing operation(s).

Your data will be shared with other public administrations that are necessary for the processing of your application. For details on which departments will have access to the data on this form, please contact the public administration you are filing your application with.

Under the terms of Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify or, where applicable, remove any information relating to you. You are also entitled to withdraw your consent at any time.

Additionally, unless the processing of your personal data is compulsory, you may, with legitimate reasons, oppose the processing of such data.

If you wish to exercise these rights and/or obtain a record of the information held about you, please contact the administration in question using the contact details provided on the form. You are also entitled to file a claim with the National Commission for Data Protection (Commission nationale pour la protection des données), headquartered at 15, boulevard du Jazz L-4370 Belvaux.

By submitting your application, you agree that your personal data may be processed as part of the application process.

Demande de rendez-vous pour la vaccination contre la COVID-19

Les informations qui vous concernent recueillies sur ce formulaire font l’objet d’un traitement par l’administration concernée afin de mener à bien votre demande.

Ces informations sont conservées pour la durée nécessaire par l’administration à la réalisation de la finalité du traitement

Les destinataires de vos données sont les administrations compétentes dans le cadre du traitement de votre demande. Veuillez-vous adresser à l’administration concernée par votre demande pour connaître les destinataires des données figurant sur ce formulaire. Conformément au règlement (UE) 2016/679 relatif à la protection des personnes physiques à l'égard du traitement des données à caractère personnel et à la libre circulation de ces données, vous bénéficiez d’un droit d’accès, de rectification et le cas échéant d’effacement des informations vous concernant. Vous disposez également du droit de retirer votre consentement à tout moment.

En outre et excepté le cas où le traitement de vos données présente un caractère obligatoire, vous pouvez, pour des motifs légitimes, vous y opposer.

Si vous souhaitez exercer ces droits et/ou obtenir communication de vos informations, veuillez-vous adresser à l’administration concernée suivant les coordonnées indiquées dans le formulaire. Vous avez également la possibilité d’introduire une réclamation auprès de la Commission nationale pour la protection des données ayant son siège à 15, boulevard du Jazz L-4370 Belvaux.

En poursuivant votre démarche, vous acceptez que vos données personnelles soient traitées dans le cadre de votre demande.

Terminvereinbarung für die COVID-19-Impfung

Ihre in diesem Formular erfassten personenbezogenen Informationen werden von der zuständigen Verwaltungsbehörde verarbeitet, um Ihren Antrag erfolgreich abzuschließen.

Diese Informationen werden von der Behörde für den zur Verarbeitung erforderlichen Zeitraum gespeichert.

Die Empfänger Ihrer Daten sind die im Rahmen Ihres Antrags zuständigen Verwaltungsbehörden. Um die Empfänger der in diesem Formular erfassten Daten zu erfahren, wenden Sie sich bitte an die für Ihren Antrag zuständige Behörde.

Gemäß der Verordnung (EU) 2016/679 zum Schutz natürlicher Personen bei der Verarbeitung personenbezogener Daten und zum freien Datenverkehr haben Sie das Recht auf Zugang, Berichtigung und gegebenenfalls Löschung Ihrer personenbezogenen Informationen. Sie haben zudem das Recht, Ihre erteilte Einwilligung jederzeit zu widerrufen.

Weiterhin können Sie, außer in Fällen, in denen die Verarbeitung Ihrer Daten verpflichtend ist, Widerspruch einlegen, wenn dieser rechtmäßig begründet ist.

Wenn Sie diese Rechte ausüben und/oder Einsicht in Ihre Informationen nehmen möchten, können Sie sich unter den im Formular angegebenen Kontaktdaten an die zuständige Verwaltungsbehörde wenden. Sie haben außerdem die Möglichkeit, bei der Nationalen Kommission für den Datenschutz Beschwerde einzulegen (Commission nationale pour la protection des données, 15, boulevard du Jazz L-4370 Belvaux).

Wenn Sie Ihren Vorgang fortsetzen, akzeptieren Sie damit, dass Ihre personenbezogenen Daten im Rahmen Ihres Antrags verarbeitet werden.

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