Booking an appointment for a COVID-19 test before a trip or tourist stay abroad

Last update 31.07.2020

In the current context of the COVID-19 pandemic, some countries may require proof of a negative COVID-19 test to enter their territory.

In this context, the Luxembourg State is offering, for the summer holiday period, a free test per person before a trip or tourist stay abroad.

In a first phase, the system will only allow the booking of appointments with regard to departures in August.

This new procedure replaces the one where a code had to be requested in order to make an appointment. However, codes received before mid-August to make an appointment remain valid throughout August 2020.

Who is concerned

All persons residing in Luxembourg and who have or wish to travel abroad (tourist trip) to a country that requires a negative test for COVID-19 can be tested for COVID-19.

In case of a trip of several persons, each person must request their appointment individually.

The test is free of charge for people travelling to a country that requires a negative test result from people entering the country. If the destination country does not explicitly require proof, the test cannot be offered free of charge at the moment. It is nevertheless possible for persons who wish to be tested, to contact a private laboratory and have the test carried out at their own expense.

Likewise, if no time slot is available for the desired date of the free test, it is possible to contact a private laboratory and have the test performed at their own expense.

Prerequisites

In order to make an appointment, the person must:

  • have a Luxembourg national identification number (matricule);
  • reside in Luxembourg (cross-border workers are subject to the travel conditions of their country of residence);
  • have a planned trip after 2 August 2020;
  • have a planned trip to a country that requires proof of a recent negative test, or have planned a trip to a country requiring the crossing of a country that requires such proof for transit;
  • travel in their leisure time.  

In the case of business travel, free testing can be obtained by contacting the Chamber of Commerce.

Costs

The procedure is free of charge.

How to proceed

Applying for a test

The application is to be made using MyGuichet.lu, without the need for a LuxTrust product or an electronic identity card.

In particular, the person must indicate:  

  • the date and destination of the journey;
  • their name and first name;
  • their national identification number (matricule);
  • their e-mail address;
  • their telephone number;
  • their residential address in Luxembourg.

They then choose one of the testing centres and the desired time for the test:

The possibility of making an appointment is available on a biweekly basis. Appointments for the second half of August are therefore only possible from mid-August.

Once the date of the appointment has been chosen, the applicant must confirm the transmission of the appointment booking form. Following this, the applicant receives an appointment confirmation, which is to be printed and presented on the day of the appointment.

The test is part of the COVID-19 large-scale testing project and follows the same procedures.

Test result

The test person is informed of the result by SMS, which also contains a link to download the certificate. The deadline for transmission of results is approximately 48 hours. In some cases, delays in excess of 48 hours have been observed.

It is possible to choose the language in which to receive proof of the test result. To do so, the following procedure should be followed:

  1. the result of the test is received by SMS;
  2. click on the link in the SMS;
  3. select the language (top right) in which to receive the certificate;
  4. download the document and show it if necessary.

Good to know

Any decision on border crossing is the responsibility of the respective local authorities and therefore cannot be guaranteed by the Luxembourg authorities. As the situation is changing from day to day, it is recommended that you check with the respective local authorities on the arrangements in force at the time of the cross-border movement.

Forms / Online services

Application for an appointment for COVID testing for travellers

To complete your application, the information about you collected from this form needs to be processed by the public administration concerned.

That information is kept by the administration in question for as long as it is required to achieve the purpose of the processing operation(s).

Your data will be shared with other public administrations that are necessary for the processing of your application. For details on which departments will have access to the data on this form, please contact the public administration you are filing your application with.

Under the terms of Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify or, where applicable, remove any information relating to you. You are also entitled to withdraw your consent at any time.

Additionally, unless the processing of your personal data is compulsory, you may, with legitimate reasons, oppose the processing of such data.

If you wish to exercise these rights and/or obtain a record of the information held about you, please contact the administration in question using the contact details provided on the form. You are also entitled to file a claim with the National Commission for Data Protection (Commission nationale pour la protection des données), headquartered at 15, boulevard du Jazz L-4370 Belvaux.

By submitting your application, you agree that your personal data may be processed as part of the application process.

Demande de rendez-vous pour un dépistage COVID-19 avant un voyage ou séjour touristique à l'étranger

Les informations qui vous concernent recueillies sur ce formulaire font l’objet d’un traitement par l’administration concernée afin de mener à bien votre demande.

Ces informations sont conservées pour la durée nécessaire par l’administration à la réalisation de la finalité du traitement

Les destinataires de vos données sont les administrations compétentes dans le cadre du traitement de votre demande. Veuillez-vous adresser à l’administration concernée par votre demande pour connaître les destinataires des données figurant sur ce formulaire. Conformément au règlement (UE) 2016/679 relatif à la protection des personnes physiques à l'égard du traitement des données à caractère personnel et à la libre circulation de ces données, vous bénéficiez d’un droit d’accès, de rectification et le cas échéant d’effacement des informations vous concernant. Vous disposez également du droit de retirer votre consentement à tout moment.

En outre et excepté le cas où le traitement de vos données présente un caractère obligatoire, vous pouvez, pour des motifs légitimes, vous y opposer.

Si vous souhaitez exercer ces droits et/ou obtenir communication de vos informations, veuillez-vous adresser à l’administration concernée suivant les coordonnées indiquées dans le formulaire. Vous avez également la possibilité d’introduire une réclamation auprès de la Commission nationale pour la protection des données ayant son siège à 15, boulevard du Jazz L-4370 Belvaux.

En poursuivant votre démarche, vous acceptez que vos données personnelles soient traitées dans le cadre de votre demande.

Terminanfrage für den COVID-Test für Reisende

Ihre in diesem Formular erfassten personenbezogenen Informationen werden von der zuständigen Verwaltungsbehörde verarbeitet, um Ihren Antrag erfolgreich abzuschließen.

Diese Informationen werden von der Behörde für den zur Verarbeitung erforderlichen Zeitraum gespeichert.

Die Empfänger Ihrer Daten sind die im Rahmen Ihres Antrags zuständigen Verwaltungsbehörden. Um die Empfänger der in diesem Formular erfassten Daten zu erfahren, wenden Sie sich bitte an die für Ihren Antrag zuständige Behörde.

Gemäß der Verordnung (EU) 2016/679 zum Schutz natürlicher Personen bei der Verarbeitung personenbezogener Daten und zum freien Datenverkehr haben Sie das Recht auf Zugang, Berichtigung und gegebenenfalls Löschung Ihrer personenbezogenen Informationen. Sie haben zudem das Recht, Ihre erteilte Einwilligung jederzeit zu widerrufen.

Weiterhin können Sie, außer in Fällen, in denen die Verarbeitung Ihrer Daten verpflichtend ist, Widerspruch einlegen, wenn dieser rechtmäßig begründet ist.

Wenn Sie diese Rechte ausüben und/oder Einsicht in Ihre Informationen nehmen möchten, können Sie sich unter den im Formular angegebenen Kontaktdaten an die zuständige Verwaltungsbehörde wenden. Sie haben außerdem die Möglichkeit, bei der Nationalen Kommission für den Datenschutz Beschwerde einzulegen (Commission nationale pour la protection des données, 15, boulevard du Jazz L-4370 Belvaux).

Wenn Sie Ihren Vorgang fortsetzen, akzeptieren Sie damit, dass Ihre personenbezogenen Daten im Rahmen Ihres Antrags verarbeitet werden.

Who to contact

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