Consult my CovidCheck Certificates on MyGuichet.lu

Consultation of CovidCheck Certificates

Anyone who has been vaccinated, tested negative or who has recovered from COVID-19 can download and/or consult their CovidCheck Certificate online on MyGuichet.lu.

This certificate is an EU Digital COVID Certificate (EU DCC) which:

  • is valid:
    • in all of the European Union (EU);
    • in Iceland;
    • in Liechtenstein;
    • in Norway;
    • in Switzerland;
  • contains a secure QR code that can be read by the applications in the different EU Member States in order to check that the certificate is genuine.

The CovidCheck Certificate constitutes proof in digital or paper format that a person:

  • has been vaccinated against COVID-19;
  • has received a negative COVID-19 test result;
  • has recovered from COVID-19.

The CovidCheck Certificate facilitates the free and safe movement of citizens within the participating countries during the COVID-19 pandemic.

Each parent can consult and/or download the CovidCheck Certificates of their minor children who are registered at the same address as they are.

Who is concerned

Any person:

  • vaccinated in Luxembourg against COVID-19; and/or
  • who has received a negative COVID-19 test result; and/or
  • who has recovered from COVID-19; and
  • who has:
    • a 13-digit national identification number (matricule); and
    • a private eSpace on MyGuichet.lu.

Prerequisites

In order to receive a CovidCheck Certificate, the person must:

  • be vaccinated in Luxembourg with one of the following vaccines:
    • BioNTech/Pfizer;  
    • Moderna;
    • AstraZeneca (Vaxzevria);
    • Johnson & Johnson (Janssen);
  • have a negative PCR test result carried out by a laboratory or a rapid antigen test, which must be certified by health professional
  • have a positive PCR test result.

A certificate of recovery will be issued after a positive COVID-19 PCR test result. 

Preliminary steps

Creation of a private eSpace on MyGuichet.lu.

In order to consult and download their CovidCheck Certificate on MyGuichet.lu, applicants must first:

  • connect to MyGuichet.lu with their LuxTrust product or electronic identity card (eID); and
  • create a private eSpace, if they do not already have one.

Persons who do not yet have a private eSpace on MyGuichet.lu can consult our tutorial which guides you step by step in the creation of their own private eSpace.

How to proceed

Download a CovidCheck Certificate

After the person concerned has created a private eSpace and/or logged in, they must:

  • click on "My data";
  • select "CovidCheck Certificates" in the "Health/Social" section;
  • consult/download the certificate of their choice as a PDF by clicking on the link provided. This may be a:
    • EU Digital COVID Certificate (following a vaccination);
    • EU Digital COVID Certificate (following a rapid antigen test);
    • EU Digital COVID Certificate (following a PCR test);
    • EU Digital COVID Certificate (following recovery).
Each parent can consult and/or download the CovidCheck Certificates of their minor children who are registered at the same address as they are.

Availability of the CovidCheck Certificate

The availability of the certificate in the private eSpace on MyGuichet.lu varies according to the case, namely:

  • in case of vaccination:
    • the certificate is available in the private eSpace on MyGuichet.lu;
    • for a person who has recovered from COVID-19:
      • who received their first vaccine dose up until 13 June 2021: they can request their vaccination certificate by contacting the Vaccination Helpline by phone or email at the following address helpdesk-vaccination@ms.etat.lu. In this case, the Helpline can cancel the second appointment and initiate the preparation of the final vaccination certificate;
      • who received their first vaccine dose on or after 14 June 2021: they can present themself at the vaccination centre with proof of a positive PCR test less than 6 months old.

In the case of a 2-dose vaccine, the person recovered from COVID-19 receives a certificate with a complete vaccination schedule (1 positive test + 1 dose of vaccine) and can decide whether to cancel the 2nd appointment or opt for the 2nd dose;

  • in case of a negative COVID-19 test certificate issued by a laboratory: the certificate is available in the private eSpace of MyGuichet.lu provided that the laboratory transmits the national identification number (matricule) of the person tested when generating the certificate;
  • in case of a negative COVID-19 rapid antigen test certificate, certified by a health professional: the certificate is available in the private eSpace on MyGuichet.lu;
  • in case of a certificate of recovery:
    • if the positive PCR COVID-19 test is performed after 13 June 2021: the certificate is available in the private eSpace on MyGuichet.lu;
    • if the positive PCR COVID-19 test was performed within 6 months before 13 June 2021, the certificate will be available in the private eSpace on MyGuichet.lu as soon as possible.

More information on the different types of tests currently used in Luxembourg is available on the government's COVID19.lu portal about the coronavirus.

Validity of the CovidCheck Certificate in Luxembourg

The validity of the CovidCheck Certificate in Luxembourg depends on the type of certificate, namely:

  • the vaccination certificate is valid for 270 days (9 months) from the date on which the vaccination schedule is considered to be complete. The validity of the certificate concerning the booster shot is unlimited;
  • the COVID-19 negative test certificate:
    • in case of PCR test: the certificate is valid for 48 hours;
    • in case of a rapid antigen test: the certificate is valid for 24 hours;
  • the recovery certificate is valid between the 11th and 180th day after the positive PCR test.

CovidCheck.lu

The CovidCheck Certificates available in the private eSpace on MyGuichet.lu contain a secure QR code that allows to check the authenticity and validity of the certificates. This QR code can be scanned with:

  • the CovidCheck.lu mobile application made available by the Luxembourg government; and
  • the equivalent applications from the different countries participating in this system:
    • the 27 EU Member States:
    • Iceland;
    • Liechtenstein;
    • Norway;
    • Switzerland.

The CovidCheck.lu mobile app can be downloaded from the Apple App Store and the Google Play Store.

Good to know

People who have questions about COVID-19 or vaccination can contact the Health Hotline (Santé) at (+352) 247-65533 from:

  • Monday to Friday between 8.00 and 18.00; and
  • Saturday to Sunday between 10.00 and 18.00.

Forms / Online services

Authentic source

CovidCheck Certificate

Consult your CovidCheck Certificates and those of your minor children in your private eSpace.

To complete your application, the information about you collected from this form needs to be processed by the public administration concerned.

That information is kept by the administration in question for as long as it is required to achieve the purpose of the processing operation(s).

Your data will be shared with other public administrations that are necessary for the processing of your application. For details on which departments will have access to the data on this form, please contact the public administration you are filing your application with.

Under the terms of Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify or, where applicable, remove any information relating to you. You are also entitled to withdraw your consent at any time.

Additionally, unless the processing of your personal data is compulsory, you may, with legitimate reasons, oppose the processing of such data.

If you wish to exercise these rights and/or obtain a record of the information held about you, please contact the administration in question using the contact details provided on the form. You are also entitled to file a claim with the National Commission for Data Protection (Commission nationale pour la protection des données), headquartered at 15, boulevard du Jazz L-4370 Belvaux.

By submitting your application, you agree that your personal data may be processed as part of the application process.

CovidCheck Certificat

Consultez dans votre espace privé vos CovidCheck Certificats et ceux de vos enfants mineurs.

Les informations qui vous concernent recueillies sur ce formulaire font l’objet d’un traitement par l’administration concernée afin de mener à bien votre demande.

Ces informations sont conservées pour la durée nécessaire par l’administration à la réalisation de la finalité du traitement

Les destinataires de vos données sont les administrations compétentes dans le cadre du traitement de votre demande. Veuillez-vous adresser à l’administration concernée par votre demande pour connaître les destinataires des données figurant sur ce formulaire. Conformément au règlement (UE) 2016/679 relatif à la protection des personnes physiques à l'égard du traitement des données à caractère personnel et à la libre circulation de ces données, vous bénéficiez d’un droit d’accès, de rectification et le cas échéant d’effacement des informations vous concernant. Vous disposez également du droit de retirer votre consentement à tout moment.

En outre et excepté le cas où le traitement de vos données présente un caractère obligatoire, vous pouvez, pour des motifs légitimes, vous y opposer.

Si vous souhaitez exercer ces droits et/ou obtenir communication de vos informations, veuillez-vous adresser à l’administration concernée suivant les coordonnées indiquées dans le formulaire. Vous avez également la possibilité d’introduire une réclamation auprès de la Commission nationale pour la protection des données ayant son siège à 15, boulevard du Jazz L-4370 Belvaux.

En poursuivant votre démarche, vous acceptez que vos données personnelles soient traitées dans le cadre de votre demande.

CovidCheck-Zertifikat

Sehen Sie in Ihrem privaten Bereich Ihre CovidCheck-Zertifikate und die Ihrer minderjährigen Kinder ein.

Ihre in diesem Formular erfassten personenbezogenen Informationen werden von der zuständigen Verwaltungsbehörde verarbeitet, um Ihren Antrag erfolgreich abzuschließen.

Diese Informationen werden von der Behörde für den zur Verarbeitung erforderlichen Zeitraum gespeichert.

Die Empfänger Ihrer Daten sind die im Rahmen Ihres Antrags zuständigen Verwaltungsbehörden. Um die Empfänger der in diesem Formular erfassten Daten zu erfahren, wenden Sie sich bitte an die für Ihren Antrag zuständige Behörde.

Gemäß der Verordnung (EU) 2016/679 zum Schutz natürlicher Personen bei der Verarbeitung personenbezogener Daten und zum freien Datenverkehr haben Sie das Recht auf Zugang, Berichtigung und gegebenenfalls Löschung Ihrer personenbezogenen Informationen. Sie haben zudem das Recht, Ihre erteilte Einwilligung jederzeit zu widerrufen.

Weiterhin können Sie, außer in Fällen, in denen die Verarbeitung Ihrer Daten verpflichtend ist, Widerspruch einlegen, wenn dieser rechtmäßig begründet ist.

Wenn Sie diese Rechte ausüben und/oder Einsicht in Ihre Informationen nehmen möchten, können Sie sich unter den im Formular angegebenen Kontaktdaten an die zuständige Verwaltungsbehörde wenden. Sie haben außerdem die Möglichkeit, bei der Nationalen Kommission für den Datenschutz Beschwerde einzulegen (Commission nationale pour la protection des données, 15, boulevard du Jazz L-4370 Belvaux).

Wenn Sie Ihren Vorgang fortsetzen, akzeptieren Sie damit, dass Ihre personenbezogenen Daten im Rahmen Ihres Antrags verarbeitet werden.

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