GOVCERT.LU - Stay informed about phishing attempts

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Have you received a message purporting to be from Guichet.lu or MyGuichet.lu that seems strange or suspicious to you? If you suspect that this is a phishing attempt or any other form of online scam, you can check it on GOVCERT.LU. This is the website of the Computer Security Incident Response Team (CSIRT) of the Luxembourg government.

Here you will find the phishing threats currently in progress in Luxembourg that concern the government's information systems.

More information on phishing is also available:

In this context, we would like to remind you that government institutions will never ask you to enter your personal details via a link sent by email or SMS, nor to make a payment in this way.

To protect yourself as much as possible against phishing attacks in general, please note the following recommendations:

  • Do not click on any links, even if you are threatened with additional penalties, access restrictions or promised a refund.
  • Be wary of messages that urge you to react quickly.
  • Do not give out bank details, personal information or passwords.

In case of doubt, you can always contact the Guichet.lu Helpdesk on (+352) 247 82 000. If you have elderly people around you, please also inform them about this scam.