Business mentoring

The BusinessMentoring programme was set up by the Chamber of Commerce and consists in an experienced business manager (mentor) supporting a young business manager (mentee) over a period of 12 or 18 months. The programme targets 3 key stages in the life of a business: start-up, growth and transfer. 

The programme consists mainly of monthly meetings between the mentor and the mentee and also involves different events such as information sessions for mentors and mentees, breakfast mornings centred around various themes and workshops where mentors and mentees can meet for discussion.

Business mentoring refers to personal, voluntary, unpaid, confidential support provided by an experienced person, the mentor, to a less experienced person, the mentee, in order to assist them in carrying out their project.

Achieving the programme objectives depends directly on the success of the mentor/mentee relationship and on how experiences are shared between the mentor and the mentee.

Who is concerned

The "BusinessMentoring" programme is open to any business manager whose business:

  • is set up in the Grand Duchy of Luxembourg;
  • has a business permit;
  • has significant growth potential;
  • is not in financial difficulty (such businesses should instead refer to the VaccinAntiCrise programme).

and is in either:

  • the start-up phase (0-3 years);
  • the growth phase (over 3 years);
  • the transfer phase.

Prerequisites

Business managers receiving mentoring must:

  • have a business plan;
  • write a covering letter explaining their entrepreneurial project over a period of 12 to 24 months and the reasons for which they wish to receive the support of a mentor;
  • be prepared to accept critical, constructive feedback from the mentor;
  • possess managerial qualities such as inquisitiveness, open-mindedness, etc.

How to proceed

Registration

To access the programme, candidate mentees must complete an online application on the secure www.businessmentoring.lu website.

Applicants should state the phase concerning them in the form (start-up, growth or transfer) and fill in the questionnaire in a clear, precise manner.

They undertake to inform the coordinator of any change in the data provided.

Selection of candidates

In the event of an incomplete application, applicants will receive an email asking them to complete their application.

In the event of ineligibility, applicants shall be informed by email. This decision is final and may not be appealed. Applicants may not submit a second application unless it contains new information likely to support their eligibility.

If an application is complete and the applicant is eligible, they will receive an email asking them:

  • firstly, to attend an individual interview with the coordinator of the BusinessMentoring programme;
  • secondly, to present their application, business and ambitions before a selection committee composed of one or more mentors.
    This presentation will last about 30 minutes. 

After deliberation, the selection committee shall either accept or reject the applicant mentee. Refusal is final and may not be appealed. 

If the application is accepted, the coordinator shall inform the applicant mentee by email as soon as possible and offer them a mentor, bearing in mind their respective wishes.

The applicant mentee shall inform the BusinessMentoring programme coordinator of whether or not they accept the mentor assigned to them as soon as possible.

If they do not accept the assigned mentor, the coordinator may propose another mentor, yet shall retain the right to exclude the applicant mentee from the BusinessMentoring programme.

If an agreement is reached between the candidate mentee and the mentor, they shall arrange a first meeting during which the two parties shall together establish a strategy with the objectives to be reached over 12 to 18 months.

The mentor and mentee must record their arrangements in a mentoring agreement, following a model provided by the coordinator. A copy of this agreement must be provided to the coordinator.

Programme content

This programme is based on a Quebec business mentoring model and consists of:

  • free support provided by a business manager (mentor) to a young manager (mentee) over a period of 12 or 18 months;
  • meetings with business managers (mentors) with at least 10 to 15 years of business management experience;
  • sharing of the mentor's experience and expertise in order to contribute to the growth of the mentee's business and entrepreneurial spirit;
  • monthly meetings between mentors and mentees;
  • a strategy and monthly reports drawn up by the mentee;
  • different events (information sessions, breakfast mornings centred around a given theme, discussion workshops, etc.).

Reciprocal commitments and an evaluation process provide the framework for the mentoring relationship. Support measures are made available to business managers throughout the duration of the programme.

Forms / Online services

Business Mentoring – application for mentee

To complete your application, the information about you collected from this form needs to be processed by the public administration concerned.

That information is kept by the administration in question for as long as it is required to achieve the purpose of the processing operation(s).

Your data will be shared with other public administrations that are necessary for the processing of your application. For details on which departments will have access to the data on this form, please contact the public administration you are filing your application with.

Under the terms of Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, you have the right to access, rectify or, where applicable, remove any information relating to you. You are also entitled to withdraw your consent at any time.

Additionally, unless the processing of your personal data is compulsory, you may, with legitimate reasons, oppose the processing of such data.

If you wish to exercise these rights and/or obtain a record of the information held about you, please contact the administration in question using the contact details provided on the form. You are also entitled to file a claim with the National Commission for Data Protection (Commission nationale pour la protection des données), headquartered at 1, Avenue du Rock'n'Roll, L-4361 Esch-sur-Alzette.

By submitting your application, you agree that your personal data may be processed as part of the application process.

Online procedure

Go to the procedure

Business Mentoring – candidature pour mentoré

Les informations qui vous concernent recueillies sur ce formulaire font l’objet d’un traitement par l’administration concernée afin de mener à bien votre demande.

Ces informations sont conservées pour la durée nécessaire par l’administration à la réalisation de la finalité du traitement

Les destinataires de vos données sont les administrations compétentes dans le cadre du traitement de votre demande. Veuillez-vous adresser à l’administration concernée par votre demande pour connaître les destinataires des données figurant sur ce formulaire. Conformément au règlement (UE) 2016/679 relatif à la protection des personnes physiques à l'égard du traitement des données à caractère personnel et à la libre circulation de ces données, vous bénéficiez d’un droit d’accès, de rectification et le cas échéant d’effacement des informations vous concernant. Vous disposez également du droit de retirer votre consentement à tout moment.

En outre et excepté le cas où le traitement de vos données présente un caractère obligatoire, vous pouvez, pour des motifs légitimes, vous y opposer.

Si vous souhaitez exercer ces droits et/ou obtenir communication de vos informations, veuillez-vous adresser à l’administration concernée suivant les coordonnées indiquées dans le formulaire. Vous avez également la possibilité d’introduire une réclamation auprès de la Commission nationale pour la protection des données ayant son siège à 1 Avenue du Rock'n'Roll, L-4361 Esch-sur-Alzette.

En poursuivant votre démarche, vous acceptez que vos données personnelles soient traitées dans le cadre de votre demande.

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