Chèque-Service Accueil (CSA) service provider – education and care services

This page was last modified on 13-03-2018

An education and care services provider (Service d'Éducation et d'Accueil - SEA) wishing to join the childcare service voucher scheme must file an application with the Education and Care Department at the Ministry of Education, Children and Youth, for recognition as a Chèque-Service Accueil service provider.

 

The provider is expected to work towards strengthening social cohesion by offering equal opportunities to all children.

Forms / Online services

Carry out your procedure:

  • With an online service

  • Inscription à la formation du référent pédagogique
  • By downloading a form

    • Tableau Education plurilingue - nouveau SEA (pour le service d'accueil et d'agrément pour jeunes enfants)

Who is concerned

Any SEA establishments with ministerial accreditation can become a Chèque-Service Accueil service provider.

Prerequisites

In order to gain recognition as a Chèque-Service Accueil service provider, the manager of the SEA must fulfil the following conditions:

  • establish an educational project that is in keeping with the function of public service, i.e., that seeks to:
    • strengthen social diversity and integration of children at the local-community level in Luxembourg society;
    • support children's enrolment in a Luxembourg primary school;
  • implement quality-achievement tools in line with the national framework of reference for "Non-formal education of children and young people":
    • implement a general concept of action that is compliant with the national framework of reference. The national framework of reference for "Non-formal education of children and young people" sets out the general objectives and fundamental educational principles that must be implemented by SEAs;
    • keep a logbook that reflects the implementation of the SEA's general concept of action through its educational practices (monitored by the regional representative);
    • fulfil the conditions of mandatory continuous education of 32 hours per person over the course of 2 years. The content of this training must be consistent with the national reference framework (monitored by the regional representative);
    • agree to a visit from a regional representative of the National Youth Service. The objective of the visit is to inform the SEA of the steps to be taken to develop the quality of care, and to check whether the SEA's educational practices correspond to its general concept of action;
  • adhere to the system of recording the times when each child is actually in attendance.

Further conditions for SEAs hosting young children

To become a Chèque-Service Accueil service provider for an education and care service for young children (0-4 years of age), it is necessary to fulfil the conditions of the multilingual education programme:

  • incorporate all 3 spheres of action of the multilingual education programme into the general concept of action and the logbook, i.e.:
    • develop children's language skills;
    • work in partnership with parents;
    • network and collaborate with the Luxembourg schooling, social and medical services;
  • fulfil the conditions of continuing vocational training for the supervisory staff, set at 8 hours of continuing vocational training in developing young children's language skills over a period of 2 years;
  • from among the ranks of the supervisory staff, appoint an educational supervisor for the multilingual education programme; that person must have taken a specific training course;
  • employ supervisory staff with the required professional qualifications, at a level of at least 10% above the minimum requirement;
  • ensure that at least:
    • one person within the SEA has a level C1 command of Luxembourgish (Common European Framework of Reference for Languages); and
    • one person within the SEA has a level C1 command of French (Common European Framework of Reference for Languages).
      Speakers of both languages must be available for at least 40 hours per week.

Preliminary steps

Before an SEA establishment is recognised as a Chèque-Service Accueil service provider, its manager must apply for ministerial accreditation from the Education and Care Department (Service de l'éducation et de l'accueil) at the Ministry for Education, Children and Youth (ministère de l’Education nationale, de l’Enfance et de la Jeunesse).

 

Duration and deadlines

The validation procedure for the general concept of action takes 3 months. Managers of new SEAs are recommended to send in their general concept of action at least 3 months prior to the planned opening of the SEA. Until their general concept of action has been approved, managers of these establishments will not be eligible for the financial support provided under the Chèque-Service-Accueil scheme.

Recognition to operate as a Chèque-Service Accueil service provider will be issued as soon as all prerequisites are met. Recognition is granted by the Minister of Education, Children and Youth.

How to proceed

Application for recognition to become a CSA service provider

The manager must send an application to obtain State support – Chèque-Service Accueil for an education and care service – to the Ministry of Education, along with the following documents:

All the documents in the application, including the educational project, the general concept of action and the multilingual education log – new SEA for the multilingual education programme must be sent by post to the Ministry of Education, Education and Care Service, Quality Control Unit.

The general concept of action and the multilingual education log - new SEA (in Excel format) - must also be sent by e-mail.

Educational project

The educational project must describe how the SEA intends to implement the Chèque-Service Accueil scheme's public service mission, which seeks to:

  • strengthen social diversity and integration of children at the local-community level in Luxembourg society;
  • support the enrolment of children in the Luxembourg primary school system;

The educational project must contain a description of the establishment's effective involvement at the local-community level, and its role as an integral player in the social fabric.

It must also describe the establishment's place in its environment and outline the actions undertaken to strengthen ties with external partners.

The Ministry of Education, Children and Youth analyses and validates the educational project.

The general concept of action

The general concept of action describes the methodological choices, priorities and educational resources that are implemented at the local level in order to comply with the national framework of reference.

The general concept of action must contain:

  • the general concept of work with children or young people, including adapting the general objectives and basic educational principles of the framework of reference to the local or regional context;
  • the means of self-assessment;
  • the areas in which the service will develop specific projects to ensure quality teaching;
  • the plan for the continuing vocational development of the staff.

The guidelines on how to write up the general concept of action are available at enfancejeunesse.lu.

The general concept of action is developed for a period of 3 years. The National Youth Service analyses the general concept of action and the Minister of Education, Children and Youth approves it.

Multilingual education programme (for education and care services for young children)

The aim of the multilingual education programme is to heighten awareness among children, from a very early age, of at least 2 of the country's official languages. The provider of education and care services for young children must prove that they employ:

  • an educational supervisor for the multilingual education programme among its supervisory staff, and that that person has completed a specific training course (sign up for the training on the SNJ website);
  • supervisory staff with the required professional qualifications, at a level of at least 10% above the minimum requirement;
  • at least:
    • one person within the SEA with a level C1 command of Luxembourgish (Common European Framework of Reference for Languages); and
    • one person within the SEA with a level C1 command of French (Common European Framework of Reference for Languages).
      Speakers of both languages must be available for at least 40 hours per week.

To certify C1 proficiency in Luxembourgish, the following are acceptable:

  • a certificate of attendance, for at least 10 school years, at public- or private-sector institutions applying the Luxembourg curriculum, pursuant to the legislation in force, and particularly as it applies to the use and teaching of Luxembourgish;
  • A "Lëtzebuergesch als Friemsprooch" certificate issued by the Institut National des Langues (National Institute for Languages), attesting to:
    • oral proficiency;
    • comprehension: advanced level (zweeten Diplom, Lëtzebuergesch als Friemsprooch, Héierverständnes);
    • expression: advanced level (zweeten Diplom, Lëtzebuergesch als Friemsprooch, mëndlechen Ausdrock).

To certify C1 proficiency in French, the following are acceptable:

  • a certificate of attendance, for at least 10 school years, at public- or private-sector institutions applying the French public curriculum, and in which the main language of instruction used in the schooling system is French;
  • a Luxembourg secondary-school leaving diploma certificate issued by an establishment in which French is one of the subjects taught up until the end of schooling;
  • a secondary-school or higher-education diploma certificate issued by an establishment in which the main language of instruction is French;
  • a professional skills diploma certificate issued by a vocational-training or higher-educational establishment in which the main language of instruction is French;
  • a valid DELF/DALF certificate, attesting to:
    • oral proficiency;
    • comprehension: level C1;
    • expression: level C1;
  • a valid TCF certificate (open to all), attesting to:
    • oral proficiency;
    • comprehension: level C1;
    • expression: level C1;

The Minister for Education analyses and certifies the fulfilment of the conditions of the multilingual education programme.

Who to contact

Ministry of Education, Children and Youth
29, rue Aldringen
L-1118 - Luxembourg
Postal box Postal adress: L-2926 Luxembourg
Luxembourg
Phone: (+352) 247 86531
Email Qualite.accueil@men.lu

Opening hours
from Monday to Friday from 8.30 to 11.30 and from 14.00 to 17.00
National Youth Service
138, boulevard de la Pétrusse
L-2330 - Luxembourg
Luxembourg

Email secretariat.qualite@snj.lu