Your questions

Do you have questions or a problem you need to solve? Consult our FAQ!

Our frequently asked questions (FAQ) section groups together the main questions citizens may have and is structured in accordance with the sections on our website.

If you require help for requesting an extract from your criminal record, if you need more information about maternity leave or public transport, you have come to the right place!

There is a special section for your questions concerning your electronic ID card or your administrative procedures on

We also have a special FAQ with regard to Brexit where you can find out about the implications in the event of a "Brexit-Deal" or a "Brexit-No Deal".

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