List of procedures with the possibility of eTracking

eTracking is a feature which enables users to monitor the administrative processing of a form sent by post to a public administration. This is made possible by an eTracking number which will be automatically generated and associated with the administrative procedure.

This new feature which aims to improve the transparency of the processing of procedures is currently being implemented. It will be extended to an increasing number of administrative procedures over time.

eTracking is optional. The eTracking procedure can be selected at the time of downloading the form.

The detailed procedure to activate the eTracking feature is described at the bottom of the page.

Administrative procedures with eTracking

Procedures on the Citizens Portal

Housing

VAT

Immigration

  • Staying in Luxembourg for less than 90 days as a third-country national
    Currently, only the form "formal obligation of financial support" is available with eTracking. By this commitment, a person commits to financially cover for all the costs regarding the stay, medical expenses and return costs to the country of origin of a third-country national who wishes to come to Luxembourg.

  • Luxembourg entry visa for third-country nationals
    Currently, only the form "formal obligation of financial support" is available with eTracking. By this commitment, a person commits to financially cover for all the costs regarding the stay, medical expenses and return costs to the country of origin of a third-country national who wishes to come to Luxembourg.

Pensions

  • Pensions Commission

    The Pensions Commission is called upon namely in situations where the state of health of the civil servant impacts the granting, the modification or the withdrawal of a pension as well as in cases of an internal or external redeployment of the State worker.

Diplomas

Procedures on the Business Portal

Immigration

  • Staying for less than 90 days for third-country nationals
    Currently, only the form "formal obligation of financial support" is available with eTracking. By this commitment, a person commits to financially cover for all the costs regarding the stay, medical expenses and return costs to the country of origin of a third-country national who wishes to come to Luxembourg.

  • Luxembourg Entry Visa
    Currently, only the form "formal obligation of financial support" is available with eTracking. By this commitment, a person commits to financially cover for all the costs regarding the stay, medical expenses and return costs to the country of origin of a third-country national who wishes to come to Luxembourg.

Diplomas

How to proceed

All forms and applications available with eTracking are shown with a specific icon.

  1. When the user has clicked on the form concerned, they are invited to complete a CAPTCHA. This 1st step is necessary to determine that a human is attempting to access the application and not a computer.
  2. The user then chooses whether they want to be informed about the advancement of the procedure by email and/or by SMS. Depending on the choice, the user must enter their valid email address or their mobile phone number.
  3. The system will then generate an eTracking number.
  4. The user must print out the eTracking sheet with the eTracking number and is then requested to download the form which is to be sent to the administration.
  5. The completed form and eTracking sheet have to be sent by post, in the same envelope, to the administration concerned.
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