We are currently updating our help section. If you have questions about how to use MyGuichet.lu or are having technical issues, the Guichet.lu Helpdesk is available to help you.
Contact the Guichet.lu Helpdesk
- Connect to MyGuichet.lu
- Discover the new home page
- Set up a private eSpace
- Managing my profile
- Set up a business eSpace
- Managing my company profile
- Adding users to a business eSpace
- Certification of a business eSpace
- Filing a procedure with authentication and monitoring its status
- Viewing authentic sources
- Viewing messages received from an administration or public body
- Storing documents in a private or a business eSpace
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Using the MyGuichet.lu mobile app
- Linking my MyGuichet.lu account with the mobile app
- Start a new procedure in your private eSpace using the mobile application
- Start a new procedure in your business eSpace using the mobile application
- Adding a document to an active procedure using the "Add a document" feature in the mobile application
- Consulting and downloading my CovidCheck Certificates with the mobile application
- Using the mobile application for booking appointments
- Unlinking my MyGuichet.lu account from the mobile app
- FAQ
- File a procedure without authentication
- Viewing our MyGuichet.lu tutorials
- Using and filling in interactive forms on Guichet.lu
- Technical help