We are currently updating our help section. If you have questions about how to use MyGuichet.lu or are having technical issues, the Guichet.lu Helpdesk is available to help you.
Contact the Guichet.lu Helpdesk
- Connect to MyGuichet.lu
- Discover the home page
- Set up a private eSpace
- Managing my profile
- Set up a business eSpace
- Managing my company profile
- Adding users to a business eSpace
- Certification of a business eSpace
- Filing a procedure with authentication and monitoring its status
- Viewing authentic sources
- Viewing messages received from an administration or public body
- Storing documents in a private or a business eSpace
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Using the MyGuichet.lu mobile app
- Linking my MyGuichet.lu account with the mobile app
- Start a new procedure in your private eSpace using the mobile application
- Start a new procedure in your business eSpace using the mobile application
- Adding a document to an active procedure using the "Add a document" feature in the mobile application
- Consulting and downloading my CovidCheck Certificates with the mobile application
- Using the mobile application for booking appointments
- Unlinking my MyGuichet.lu account from the mobile app
- FAQ
- Linking my MyGuichet.lu account using a LuxTrust product
- File a procedure without authentication
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Viewing our MyGuichet.lu tutorials
- Key features
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Citizens
- Completing a tax return using the electronic assistant
- Completing a tax return using the electronic assistant (tax year 2022)
- Applying for an annual hunting permit
- Booking an appointment with the National Health Fund (CNS)
- Requesting the legal certification of Luxembourg documents for use abroad
- Registration on the electoral rolls for the communal elections
- Applying to vote by post in communal elections
- Applying to vote by post in legislative elections
- Participating in the EU-SILC 2023 survey
- Businesses
- Using and filling in interactive forms on Guichet.lu
- Technical help