Facilitation Unit for Urban Planning and Environment

The Facilitation Unit for Urban Planning and Environment (Cellule de facilitation en matière d'urbanisme et d'environnement) is a cross-functional department of the Ministry for Digitalisation whose aim is to facilitate administrative procedures related to authorisations introduced by the main laws and regulations on urban planning and environment.

The Facilitation Unit can be referred to by any business, commune or individual who encounters difficulties with their authorisation procedure regarding urban planning and environment.

The Facilitation Unit will namely handle complaints in the event of prolonged silence or failure to reply within a given time limit to an application for authorisation.

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