The National Reception Office (Office national de l'accueil - ONA) is an administration under the authority of the Minister responsible for Immigration and Asylum, in charge of organising the reception of applicants for international protection and creating and managing accommodation facilities for the temporary accommodation of applicants for international protection, refugees and persons eligible for subsidiary protection.
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National Reception Office (ONA)5, rue Carlo Hemmer
L-1734 Luxembourg
Luxembourg
Phone : (+352) 247-85700Fax : (+352) 247-85720Reception: Monday to Friday from 8.00 to 17.00